General Practice Assistant (GPA) - South West Somerset PCN

Job summary

Symphony is recruiting for a General Practice Assistant (GPA) for the South Somerset West Primary Care Network (PCN), which covers general practices in South Petherton, Martock, Stoke sub Hamdon, Crewkerne, Somerton and Ilchester.

GPAs are part of the wider team in general practice and provide a supportive role, which includes administrative tasks combined with basic clinical duties.

GPAs can help support General Practitioners (GPs) in their day-to-day management of patients, specifically to reduce the administrative burden, making best use of consultation time and helping those particularly vulnerable to isolation, who are regular attenders at the practice.

Main duties of the job

• Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.
• Extracting all information from clinical letters that needs coding and adding to notes
• Arranging appointments, referrals, tests and follow up appointments of patients
• Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
• Dipping urine, taking blood pressure, ECGs & phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
• Support the GP with immunisations / wound care

About us

Symphony Healthcare Services Limited (Symphony) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.

Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at our core.

Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services. We are committed to equality of opportunity for all.

Symphony offers many fantastic employee benefits, including the option to join a NHS or NEST pension scheme, plus varied salary sacrifice options (see attached poster), plus generous annual leave, flexible working from day one of employment and home working options where appropriate to the role.

Thank you for your interest in joining Symphony! We look forward to hearing from you and receiving your application.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

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Employer details

Employer name

Symphony Healthcare Services Limited

Address

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

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