Job summary
Symphony Health Care Services is looking to recruit a Medicines Management / Pharmacy Technician, to join our Medicines Management Team, based at South
Petherton Medical Centre.
You will work alongside a team of pharmacists,
pharmacy technicians, prescription clerks across other practices in the PCN (Martock Surgery, Hamdon Medical
Centre, Buttercross Health Centre in Somerton, Ilchester Surgery and Crewkerne Health Centre).
You will assist with medicines reconciliation, support
drug monitoring work, and answering medication queries from patients and
community pharmacies, as well as supporting the practice with all aspects of
medication safety. You will liaise with GPs, practice staff, community
pharmacies and secondary care colleagues, and have direct contact with patients
and carers.
You will need to demonstrate the ability to use your
initiative, have a positive attitude, a can-do approach towards problem
solving, and be a good team player.
This exciting opportunity offers a supportive environment within a leading primary care provider. The chance to make a real difference to patient care. A role that values innovation, efficiency, and collaboration.
This is a permanent, full time vacancy of 37.5 hours per week. Job share opportunities will be considered - please state in your application.
The salary for this role is between £29,473 and £34,382 per annum, plus the option to join the NHS pension, plus many other employee benefits.
Main duties of the job
This role is fundamental in supporting the South Somerset West PCN in providing safe, effective and efficient systems for medicines reconciliation on transfer of care, and to support the repeat prescribing systems.
You will help patients to get the best from their medicines by supporting systems to improve the continuity of care, supporting improvements to streamline the repeat prescribing processes, minimising clinical risk and reducing waste. You will also be enrolled on and actively participate in a recognised post-registration pharmacy technician educational pathway.
You will be based at South Petherton Medical Centre but may be required to work across our other medicines management locations / pharmacies as and when required, to meet the needs of the service.
About us
Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.
Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).
Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.
Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.
Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).
We look forward to hearing from you and receiving your application.
Job description
Job responsibilities
To work with the medicines management technicians, practice
pharmacists, clinical teams, and prescription clerks, including:
carry out medicines reconciliation in accordance with
practice protocols to update patients medical records and prescriptions.
support the prescription clerk team to resolve medicine
related queries
support patient safety with high-risk drug monitoring and
other safety scorecard indicators
respond to medication queries from patients and staff
(received via Anima {Online triage system} telephone and e-mail) in a
professional manner referring to the appropriate clinician as necessary
provide advice to clinicians, staff and patients in changes
to prescribing in order to support the improvement of prescribing safety,
quality and cost effectiveness
liaise with care homes, community pharmacies, hospitals and
other secondary care departments regarding patients and their medications
carry out simple medication reviews
participate in medication audits and QOF quality
improvement projects
support practices to meet QOF indicators
support practices to meet ICB Prescribing Scorecard
indicators
advise on the sourcing and safe management of medicines as
appropriate
action drug alerts
carry out medication switches, dose optimisation and
medicines synchronisation to ensure safe and cost-effective prescribing
initiate repeat prescribing (eRD) for appropriate patients
and resolve related queries
provide information on KPIs to show benefits of post
act as a link between practice and local community and
hospital pharmacy services
support medicines optimisation assistants and
pre-registration pharmacy technicians to develop in their roles
undertake any other duties appropriate to the post as
required
Job description
Job responsibilities
To work with the medicines management technicians, practice
pharmacists, clinical teams, and prescription clerks, including:
carry out medicines reconciliation in accordance with
practice protocols to update patients medical records and prescriptions.
support the prescription clerk team to resolve medicine
related queries
support patient safety with high-risk drug monitoring and
other safety scorecard indicators
respond to medication queries from patients and staff
(received via Anima {Online triage system} telephone and e-mail) in a
professional manner referring to the appropriate clinician as necessary
provide advice to clinicians, staff and patients in changes
to prescribing in order to support the improvement of prescribing safety,
quality and cost effectiveness
liaise with care homes, community pharmacies, hospitals and
other secondary care departments regarding patients and their medications
carry out simple medication reviews
participate in medication audits and QOF quality
improvement projects
support practices to meet QOF indicators
support practices to meet ICB Prescribing Scorecard
indicators
advise on the sourcing and safe management of medicines as
appropriate
action drug alerts
carry out medication switches, dose optimisation and
medicines synchronisation to ensure safe and cost-effective prescribing
initiate repeat prescribing (eRD) for appropriate patients
and resolve related queries
provide information on KPIs to show benefits of post
act as a link between practice and local community and
hospital pharmacy services
support medicines optimisation assistants and
pre-registration pharmacy technicians to develop in their roles
undertake any other duties appropriate to the post as
required
Person Specification
Knowledge and Skills
Essential
- Attention to detail
- Good communication skills, written and oral
- IT and Keyboard skills
- Ability to follow procedures and work to deadlines
- Ability to handle situations of potential conflict
- Problem solving skills
- Ability to work on own initiative
- Ability to work as part of a team
- Excellent interpersonal skills
- Influencing and negotiating skills
- Ability to plan and organise
Desirable
Experience
Essential
- Experience of providing advice on prescription/ pharmaceutical queries to colleagues/patients, in order to support the improvement of prescribing safety, quality and cost effectiveness
- Experience of prescriptions processes and related IT systems
Desirable
- At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
- Good clinical pharmacy knowledge
Qualifications
Essential
- Pharmacy Technician registered with the General Pharmaceutical Council
Desirable
- Accredited Medicines Management Technician
Person Specification
Knowledge and Skills
Essential
- Attention to detail
- Good communication skills, written and oral
- IT and Keyboard skills
- Ability to follow procedures and work to deadlines
- Ability to handle situations of potential conflict
- Problem solving skills
- Ability to work on own initiative
- Ability to work as part of a team
- Excellent interpersonal skills
- Influencing and negotiating skills
- Ability to plan and organise
Desirable
Experience
Essential
- Experience of providing advice on prescription/ pharmaceutical queries to colleagues/patients, in order to support the improvement of prescribing safety, quality and cost effectiveness
- Experience of prescriptions processes and related IT systems
Desirable
- At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
- Good clinical pharmacy knowledge
Qualifications
Essential
- Pharmacy Technician registered with the General Pharmaceutical Council
Desirable
- Accredited Medicines Management Technician
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
