Symphony Healthcare Services Limited

BANK Pharmacy Technician - Somerset

The closing date is 30 June 2025

Job summary

Symphony Healthcare Services has a vacancy for a BANK Medicines Management Technician (Pharmacy Technician).

Bank hours are 'as and when' required and cannot be guaranteed,

As a Bank Pharmacy Technician, you will provide cover during staff absences, playing a key role in supporting the safe, effective, and efficient use of medicines within the practice.

You will work closely with our existing team of pharmacy technicians, pharmacists, GPs, prescription clerks, and wider clinical team to ensure patients receive the best possible pharmaceutical care.

We work as a hub, based at South Petherton Medical Centre. You may be asked to work at other sites in our South Somerset West Primary Care Network (PCN), including Crewkerne, Stoke-Sub-Hamdon and Somerton along with supporting our prescription clerks who are based at The Meadows Surgery in Ilminster.

Ideally you will have experience of working in primary care and be familiar with our clinical system, Emis Web.

You will need to demonstrate the ability to use your initiative, have a positive attitude, a can-do approach towards problem solving, and be a good team player.

The rate of pay for this role will be £14.55 - £15.45 per hour and a starting salary will be offered based on previous experience.

Please read the job description for more information or contact Helen Belben, Medicines Management Team Manager on 07749 254 496 / helen.belben@nhs.net for more information

Main duties of the job

To support Symphony surgeries in providing safe, effective and efficient systems for medicines reconciliation on transfer of care, and to support the repeat prescribing systems. The post holder will help patients to get the best from their medicines by supporting systems to improve the continuity of care, supporting improvements to streamline the repeat prescribing processes, minimising clinical risk and reducing waste. You will be enrolled on and actively participate in a recognised post-registration pharmacy technician educational pathway.

About us

Symphony Healthcare Services (SHS) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.

SHS has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.

SHS welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, SHS we are committed to equality of opportunity for all.

SHS offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working where appropriate to the role.

We look forward to hearing from you and receiving your application.

Details

Date posted

30 May 2025

Pay scheme

Other

Salary

£14.55 to £15.45 an hour Starting salary will be offered based on previous experience.

Contract

Bank

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

E0215-25-0010

Job locations

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG


Job description

Job responsibilities

To support the practice pharmacist and clinical teams, including:

  • support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients medical records and prescriptions.
  • carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
  • initiate repeat prescribing (eRD) for appropriate patients
  • provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
  • participate in medication audits and QOF quality improvement projects
  • support practices to meet QOF indicators
  • support patient safety with high risk drug monitoring and other safety scorecard indicators

Please read the attached job description before applying.

Job description

Job responsibilities

To support the practice pharmacist and clinical teams, including:

  • support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients medical records and prescriptions.
  • carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
  • initiate repeat prescribing (eRD) for appropriate patients
  • provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
  • participate in medication audits and QOF quality improvement projects
  • support practices to meet QOF indicators
  • support patient safety with high risk drug monitoring and other safety scorecard indicators

Please read the attached job description before applying.

Person Specification

Qualifications

Essential

  • BTech. City and Guilds or Apothecary Hall,
  • NVQ level 3 with BTech in Pharmaceutical Sciences
  • Registered with the General Pharmaceutical Council

Desirable

  • Accredited Medicines Management Technician

Experience

Essential

  • At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • Experience of providing pharmaceutical and prescribing advice
  • Practical experience of computerised recoding systems
  • Good clinical pharmacy knowledge
  • Experience of prescriptions processes and systems
  • Experience of audit and quality improvement projects
  • Enrolled on a recognised pharmacy technician educational pathway

Desirable

  • Experience of systems to support patients in Primary Care setting.
  • Good clinical pharmacy knowledge.
  • Experience of project implementation.

Personal qualities

Essential

  • Attention to detail.
  • Good communication skills, written and oral.
  • IT and Keyboard skills.
  • Ability to follow procedures and work to deadlines.
  • Ability to handle situations of potential conflict.
  • Problem solving skills.
  • Ability to work on own initiative.
  • Ability to work as part of a team.
  • Excellent interpersonal skills.
  • Influencing and negotiating skills.
  • Ability to plan and organise.

Special Requirements

Desirable

  • Knowledge of the General Practice environment.
  • Knowledge of prescribing systems relating to GP practice, community.
Person Specification

Qualifications

Essential

  • BTech. City and Guilds or Apothecary Hall,
  • NVQ level 3 with BTech in Pharmaceutical Sciences
  • Registered with the General Pharmaceutical Council

Desirable

  • Accredited Medicines Management Technician

Experience

Essential

  • At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • Experience of providing pharmaceutical and prescribing advice
  • Practical experience of computerised recoding systems
  • Good clinical pharmacy knowledge
  • Experience of prescriptions processes and systems
  • Experience of audit and quality improvement projects
  • Enrolled on a recognised pharmacy technician educational pathway

Desirable

  • Experience of systems to support patients in Primary Care setting.
  • Good clinical pharmacy knowledge.
  • Experience of project implementation.

Personal qualities

Essential

  • Attention to detail.
  • Good communication skills, written and oral.
  • IT and Keyboard skills.
  • Ability to follow procedures and work to deadlines.
  • Ability to handle situations of potential conflict.
  • Problem solving skills.
  • Ability to work on own initiative.
  • Ability to work as part of a team.
  • Excellent interpersonal skills.
  • Influencing and negotiating skills.
  • Ability to plan and organise.

Special Requirements

Desirable

  • Knowledge of the General Practice environment.
  • Knowledge of prescribing systems relating to GP practice, community.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Symphony Healthcare Services Limited

Address

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer details

Employer name

Symphony Healthcare Services Limited

Address

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medicines Manager

Helen Belben

helen.belben@nhs.net

07749254496

Details

Date posted

30 May 2025

Pay scheme

Other

Salary

£14.55 to £15.45 an hour Starting salary will be offered based on previous experience.

Contract

Bank

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

E0215-25-0010

Job locations

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG


Supporting documents

Privacy notice

Symphony Healthcare Services Limited's privacy notice (opens in a new tab)