KFM

Deputy Supply Chain Manager

Information:

This job is now closed

Job summary

KFM is recruiting for enthusiastic and dynamic candidates to oversee the inventory and purchasing management service for a group of areas within King's College Hospital NHS Foundation Trust (KCH).

These roles will lead our operational teams to deliver an exceptional inventory management service to our customers; resolving urgent and complex issues and escalations, making product changes on inventory systems and collaborating with our Procurement, Finance, and Systems Teams.

Key to this role is managing and leading a diverse workforce of team leaders, purchasing support coordinators and inventory coordinators to ensure that continuity of supply is maintained.

By engaging with a variety of internal and external stakeholders, conducting stock reviews and implementing stock changes, these roles will ensure a lean and efficient service is maintained in collaboration and agreement with our customers.

Main duties of the job

Should you be interested in the vacancy you will need to have GCSE including Maths or English or equivalent and A Levels / BTEC or equivalent.

You will also need to have previous Inventory Management / supply chain / logistics experience of a minimum of 2 years.

Candidates must be computer literate with sound excel & data skills with excellent analytical skills, experience of maintaining and analysing data sets is highly beneficial, as is experience in a healthcare environment.

You will also need to have a proven record of providing excellent customer service, resolving queries and influencing people and building collaborative partnerships with both suppliers and clients.

About us

KFM provides fully managed services for diagnostic and treatment facilities as well as procurement, equipment and supply chain for King's College Hospital NHS Foundation Trust (KCH). KFM is a Limited Liability Partnership fully owned by KCH.

We operate across all sites within the Trust, including King's College Hospital (DMH), Princess Royal University Hospital (PRUH), Queen Mary's Sidcup, Beckenham Beacon and Orpington Hospital.

KFM has a turnover in excess of £150million and over 250 staff.

Details

Date posted

09 February 2021

Pay scheme

Other

Salary

£45,780 to £51,393 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0207-21-3472

Job locations

Unit 1, KCH Business Park

129 Coldharbour Lane

London

SE5 9NY


Job description

Job responsibilities

Role Summary

The purpose of the Deputy Supply Chain Manager role is to oversee the inventory management service for a group of areas within the Kings Trust. To support operations teams to deliver a high quality inventory management service to customers.

To provide managerial support to the inventory management teams and the Supply Chain Manager

To take responsibility for key performance indicators. To identify and to create action plans to address poor performing areas and/or significant month on month changes.

To act as the lead on key continuous improvement initiatives and to improve the inventory management service.

Inventory Management/Operations

1. Support the Supply Chain Manager in managing the inventory system (e.g. issue support and escalation, make product changes on inventory systems, liaise with the inventory management system suppliers, and collaborate with Procurement, Finance, and systems team

2. Manage the Inventory Supervisors, who oversee the inventory Co-ordinators - to ensure best practice governance and sharing, and perform the routine administration and monitoring of stock to ensure continuity of supply, escalating relevant risks and issues to the appropriate stakeholders

3. Engage with wards/departments on a scheduled and ad-hoc basis to support and conduct stock reviews of materials management items and to implement any changes required, including coordinating the removal of excessive or redundant stock

4. Ensure that client engagement plans align with the work plans and are signed off by relevant stakeholders.

5. Engage with wards/departments on a routine basis to develop and facilitate stock changes, in line with seasonal and specialty specific variations.

6. To investigate Adverse Incidents (AIs) raised against the service provided by the materials management team

7. To develop and co-ordinate the Inventory Co-ordinators weekly ordering schedule, taking into account sickness and annual leave arrangements

8. To develop quarterly stock take schedules for the Inventory Supervisors and Materials Co-ordinators

9. To liaise with the risk management team and suppliers in regards to product recalls, investigating the Supply Chain impact and cascading the information to the Inventory Supervisors to action if necessary

10. To manage product changes on the inventory systems

11. Liaise with the inventory management system suppliers (where necessary) to resolve supply issues

12. To collaborate with Procurement, Finance and Systems team and as when required to resolve operational issues

Continuous Improvement

1. Develop an internal auditing process and schedule, that the Inventory supervisors would undertake for each department. The audits should be a two way exchange between the trust and IFM, and would lead to a closer focus on inventory levels, availability, wastage, service levels, and relationships with each department.

2. Engage successfully with clinical/managerial/end users and Business Operation Managers (BOMs)

3. Report back about issues, development needs or changes that impact on the work of the team.

4. Explore and exploit opportunities for collaborative working internally and externally.

5. To co-ordinate the introduction of storage, inventory and par level reviews for both new areas, and others that may benefit from a reconfiguration.

6. To build and strengthen working relationships with NHS Supply Chain and other major distributors to the Trust.

7. To manage the performance of the Inventory Supervisors and Inventory Coordinators, ensuring specified Supply Chain KPIs are accurately measured and met.

8. To assist in providing management information as directed in order to support strategic contracting initiatives and effective supply chain management

9. To support the implementation of any new materials ordering systems that may be adopted by the trust

10. Assist and advise supply chain project managers. Implement the change and agree milestones and activities with all.

Managerial

1. Line Managers responsibilities for the Inventory Supervisors and Inventory Coordinators including appraisals, performance related issues, disciplinary matters as well as managing annual leave, sickness and training needs

2. Ensure all staff follows the Trusts corporate governance rules and implement supply chain policies and procedures.

3. Develop a culture of flexibility and rotate staff to achieve fast and efficient delivery for clients

4. Make sure that all overtime worked by the staff is monitored, recorded and submitted in line with Trust policy

5. To deputise for the Supply Chain Manager where appropriate

6. Identify own development needs, agree a plan to close the gap with manager

7. Prioritise and organise own workload.

Strategic

1. To undertake significant projects which may cut across sites and disciplines within the Trust.

2. To identify and propose areas for new business development and/or improvements to the current supply chain strategy and direction.

Financial Management

To provide support and advice to those with budgetary responsibility - to enable them to exercise effective financial control.

People Management

1. Recognise the need to engage others in discussions about proposed changes and explain the reasons and benefits.

2. Foster a culture of innovation and improvements and encourage ideas from others.

3. Facilitate discussion, field questions and listen to concerns and or objections from all.

Policy & Procedure

To ensure that standard operating policies and procedures including KIFM Good Distribution Processes are both followed and actively developed and recorded in a department format.

Key Relationships

NHS Supply Chain

London Procurement Partnership Suppliers and Contractors External Auditors

All Divisions and Departments

Staff at all levels

Customer Service

High standards of customer service are expected at all organisational levels and it is the responsibility of all employees to provide Kings IFM customers with exceptional service and work together to deliver continuous improvements in a cost efficient manner

Job description

Job responsibilities

Role Summary

The purpose of the Deputy Supply Chain Manager role is to oversee the inventory management service for a group of areas within the Kings Trust. To support operations teams to deliver a high quality inventory management service to customers.

To provide managerial support to the inventory management teams and the Supply Chain Manager

To take responsibility for key performance indicators. To identify and to create action plans to address poor performing areas and/or significant month on month changes.

To act as the lead on key continuous improvement initiatives and to improve the inventory management service.

Inventory Management/Operations

1. Support the Supply Chain Manager in managing the inventory system (e.g. issue support and escalation, make product changes on inventory systems, liaise with the inventory management system suppliers, and collaborate with Procurement, Finance, and systems team

2. Manage the Inventory Supervisors, who oversee the inventory Co-ordinators - to ensure best practice governance and sharing, and perform the routine administration and monitoring of stock to ensure continuity of supply, escalating relevant risks and issues to the appropriate stakeholders

3. Engage with wards/departments on a scheduled and ad-hoc basis to support and conduct stock reviews of materials management items and to implement any changes required, including coordinating the removal of excessive or redundant stock

4. Ensure that client engagement plans align with the work plans and are signed off by relevant stakeholders.

5. Engage with wards/departments on a routine basis to develop and facilitate stock changes, in line with seasonal and specialty specific variations.

6. To investigate Adverse Incidents (AIs) raised against the service provided by the materials management team

7. To develop and co-ordinate the Inventory Co-ordinators weekly ordering schedule, taking into account sickness and annual leave arrangements

8. To develop quarterly stock take schedules for the Inventory Supervisors and Materials Co-ordinators

9. To liaise with the risk management team and suppliers in regards to product recalls, investigating the Supply Chain impact and cascading the information to the Inventory Supervisors to action if necessary

10. To manage product changes on the inventory systems

11. Liaise with the inventory management system suppliers (where necessary) to resolve supply issues

12. To collaborate with Procurement, Finance and Systems team and as when required to resolve operational issues

Continuous Improvement

1. Develop an internal auditing process and schedule, that the Inventory supervisors would undertake for each department. The audits should be a two way exchange between the trust and IFM, and would lead to a closer focus on inventory levels, availability, wastage, service levels, and relationships with each department.

2. Engage successfully with clinical/managerial/end users and Business Operation Managers (BOMs)

3. Report back about issues, development needs or changes that impact on the work of the team.

4. Explore and exploit opportunities for collaborative working internally and externally.

5. To co-ordinate the introduction of storage, inventory and par level reviews for both new areas, and others that may benefit from a reconfiguration.

6. To build and strengthen working relationships with NHS Supply Chain and other major distributors to the Trust.

7. To manage the performance of the Inventory Supervisors and Inventory Coordinators, ensuring specified Supply Chain KPIs are accurately measured and met.

8. To assist in providing management information as directed in order to support strategic contracting initiatives and effective supply chain management

9. To support the implementation of any new materials ordering systems that may be adopted by the trust

10. Assist and advise supply chain project managers. Implement the change and agree milestones and activities with all.

Managerial

1. Line Managers responsibilities for the Inventory Supervisors and Inventory Coordinators including appraisals, performance related issues, disciplinary matters as well as managing annual leave, sickness and training needs

2. Ensure all staff follows the Trusts corporate governance rules and implement supply chain policies and procedures.

3. Develop a culture of flexibility and rotate staff to achieve fast and efficient delivery for clients

4. Make sure that all overtime worked by the staff is monitored, recorded and submitted in line with Trust policy

5. To deputise for the Supply Chain Manager where appropriate

6. Identify own development needs, agree a plan to close the gap with manager

7. Prioritise and organise own workload.

Strategic

1. To undertake significant projects which may cut across sites and disciplines within the Trust.

2. To identify and propose areas for new business development and/or improvements to the current supply chain strategy and direction.

Financial Management

To provide support and advice to those with budgetary responsibility - to enable them to exercise effective financial control.

People Management

1. Recognise the need to engage others in discussions about proposed changes and explain the reasons and benefits.

2. Foster a culture of innovation and improvements and encourage ideas from others.

3. Facilitate discussion, field questions and listen to concerns and or objections from all.

Policy & Procedure

To ensure that standard operating policies and procedures including KIFM Good Distribution Processes are both followed and actively developed and recorded in a department format.

Key Relationships

NHS Supply Chain

London Procurement Partnership Suppliers and Contractors External Auditors

All Divisions and Departments

Staff at all levels

Customer Service

High standards of customer service are expected at all organisational levels and it is the responsibility of all employees to provide Kings IFM customers with exceptional service and work together to deliver continuous improvements in a cost efficient manner

Person Specification

Qualifications

Essential

  • GCSE including Mathematics & English or equivalent.
  • A-Levels/BTEC or equivalent

Desirable

  • Degree standard of education

Experience

Essential

  • Previous Inventory Management experience minimum of 2 years
  • Computer literate and analytical. Microsoft Excel intermediate
  • Healthcare experience
  • Previous experience maintaining and analysing data.
  • Proven track record of resolving queries and influencing people and building collaborative
  • partnerships with suppliers/clients

Desirable

  • Proven experience of managing/ supervisory experience
  • Intermediate to advanced Microsoft excel
  • Previous knowledge of medical products and suppliers

Skills & Abilities

Essential

  • Excellent interpersonal skills.
  • Good verbal and written communication skills. Including a clear & helpful telephone manner
  • Sound Management and leadership skills.
  • Very proactive and hands on
  • Ability to think strategically, problem solve and deliver operationally
  • Strong analytical skills and Intermediate to advanced level of excel
  • Must be able to meet pre-agreed schedules and deal with queries efficiently
  • Must be adaptable to the changing needs of the department

Desirable

  • A good people person able to quietly influence and persuade people
  • Examples of influencing and assertively bring about change in a complex organisation. And involving senior management
Person Specification

Qualifications

Essential

  • GCSE including Mathematics & English or equivalent.
  • A-Levels/BTEC or equivalent

Desirable

  • Degree standard of education

Experience

Essential

  • Previous Inventory Management experience minimum of 2 years
  • Computer literate and analytical. Microsoft Excel intermediate
  • Healthcare experience
  • Previous experience maintaining and analysing data.
  • Proven track record of resolving queries and influencing people and building collaborative
  • partnerships with suppliers/clients

Desirable

  • Proven experience of managing/ supervisory experience
  • Intermediate to advanced Microsoft excel
  • Previous knowledge of medical products and suppliers

Skills & Abilities

Essential

  • Excellent interpersonal skills.
  • Good verbal and written communication skills. Including a clear & helpful telephone manner
  • Sound Management and leadership skills.
  • Very proactive and hands on
  • Ability to think strategically, problem solve and deliver operationally
  • Strong analytical skills and Intermediate to advanced level of excel
  • Must be able to meet pre-agreed schedules and deal with queries efficiently
  • Must be adaptable to the changing needs of the department

Desirable

  • A good people person able to quietly influence and persuade people
  • Examples of influencing and assertively bring about change in a complex organisation. And involving senior management

Employer details

Employer name

KFM

Address

Unit 1, KCH Business Park

129 Coldharbour Lane

London

SE5 9NY


Employer's website

https://www.kings-fm.co.uk/ (Opens in a new tab)


Employer details

Employer name

KFM

Address

Unit 1, KCH Business Park

129 Coldharbour Lane

London

SE5 9NY


Employer's website

https://www.kings-fm.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Supply Chain Manager

Jerome Rodney

Jerome.rodney@nhs.net

Details

Date posted

09 February 2021

Pay scheme

Other

Salary

£45,780 to £51,393 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

E0207-21-3472

Job locations

Unit 1, KCH Business Park

129 Coldharbour Lane

London

SE5 9NY


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