Job summary
Remote MSK Triage Physiotherapist
Homebased with occasional attendance in either Bupa Place (Salford Quays, M50 3SP) or alternative local Bupa Centre as required.
Permanent: Full Time & Part Time roles available
Salary: £43,000 full time equivalent
Flexible shift pattern based on 37.5 hour working week, minimum working hours of 15 hours per week, also offer evening and weekend shifts
Successful candidate may be required to attend a Bupa Centre for induction
The service we provide operates between 8am to 8pm Monday to Sunday. Flexible evening and weekend shifts available to suit. You would be expected to work one late shift per week (12-8pm) and one Saturday in every 6 weeks and one Sunday per month. If you are looking for something to suit around your current lifestyle, please get in touch.
Main duties of the job
As a Remote MSK Triage Physiotherapist, youll be eager to continue learning and building skills while working with talented colleagues
This is a remote physiotherapy consultation service available for Bupa Insurance Members, Occupational Health and Corporate Customers. The service runs alongside other providers to ensure fast access to triage where no other GP referral has been made
The service serves two purposes; to provide support and information to enable individuals to self-manage their musculoskeletal condition and where necessary, facilitate onward referral to the appropriate recognised clinicians or services
Youll help us make health happen by:
- Delivering excellent standards of telephone assessment via video and audio capabilities
- Providing diagnosis, prescription of self-management techniques and onward referral within the services
- Monitoring and follow up complex cases and red flag cases, escalate where required and appropriate to the Clinical Lead
- Managing customer pathways, delivering the most appropriate clinical outcomes at the best cost for the customer
Key Skills / Qualifications needed for this role:
- Strong experience equivalent to a band 6 or 7 physiotherapist in an MSK setting alongside a strong history of 1-1 clinical delivery
- Be up-to-date with own clinical practice and demonstrate an ability to maintain clinical competence
- Diploma or Degree or equivalent and accredited with the HCPC/CSP
- Ability to evaluate, plan and prioritise workload within demanding timescales
About us
Why Bupa?
Were a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to Be you at Bupa, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Thats why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact via email on Michael.Green@Bupa.com or by phone on 07568606315.
Job description
Job responsibilities
Job Purpose:
To provide a comprehensive and
progressive therapeutic approach to the virtual assessment and rehabilitation
of all musculoskeletal conditions in accordance with Bupa clinical policies and
procedures. To maintain outstanding clinical, professional and customer service
standards.
Accountabilities &
Responsibilities:
Clinical Quality and
Delivery
Deliver best practice care to a wide variety of customers, following Bupa
clinical governance, MSK care pathways and all necessary professional codes of
conduct. Best practice represents the most modern, professional, and
appropriate approach to the assessment and treatment of musculoskeletal
conditions.
Ensure you are familiar with the Quality and MSK drives to enable you to always
adhere to these policies.
Actively prepare for and engage in all clinical review processes (including
audits), and act on any feedback given.
Work within a multidisciplinary MSK and well-being support services team,
cultivating professional relationships and helping to develop and enhance the
team approach.
Work within your scope of practice and escalate to your clinical lead where
appropriate.
Comply with Quality Audits/ISO requirements.
Comply with clinical/critical incidence reporting, ensuring details are logged
immediately.
Attend continued education
lectures and seminars and be responsible for maintaining your own high levels
of knowledge and continuing professional development as outlined by the HCPC.
Customer
Deliver outstanding
professional and customer service standards and proactively contribute ideas to
your PhysioLine Team Leader for continuous improvement
Promote Bupa
positively and proactively to employees, corporate clients and customers, developing
effective working relationships with clients and the wider on-site team
Financial
Understand
Bupa and MSK financial targets and proactively offer strategies and support to
achieve these.
Operational
Deliver operational SLAs and other performance metrics.
Ensure
completion of all compulsory regulatory training on time.
Other
Attend MSK Therapy team meetings, contributing to the
agenda and overall discussion.
Raise the profile of other Bupa service lines and
especially our Bupa centres when signposting to face to face services.
Work with the Health Content team to promote MSK related
content.
Log outcomes measures and other relevant management
information as requested.
Ensure you
fully understand and comply with all clinical and performance policies,
procedures and protocols issued by Bupa.
Qualifications,
Training & Experience:
Practising member of the HCPC
Strong experience as Band 6 or 7 physiotherapist in
musculoskeletal medicine
Commitment to and ownership of continual professional
development.
Ability to demonstrate an awareness of the
multidisciplinary approach to therapy
Excellent organisation and time management skills
Excellent communication and interpersonal skills
Strong problem-solving capability
MSK Triage experience desirable
IT proficient
Job description
Job responsibilities
Job Purpose:
To provide a comprehensive and
progressive therapeutic approach to the virtual assessment and rehabilitation
of all musculoskeletal conditions in accordance with Bupa clinical policies and
procedures. To maintain outstanding clinical, professional and customer service
standards.
Accountabilities &
Responsibilities:
Clinical Quality and
Delivery
Deliver best practice care to a wide variety of customers, following Bupa
clinical governance, MSK care pathways and all necessary professional codes of
conduct. Best practice represents the most modern, professional, and
appropriate approach to the assessment and treatment of musculoskeletal
conditions.
Ensure you are familiar with the Quality and MSK drives to enable you to always
adhere to these policies.
Actively prepare for and engage in all clinical review processes (including
audits), and act on any feedback given.
Work within a multidisciplinary MSK and well-being support services team,
cultivating professional relationships and helping to develop and enhance the
team approach.
Work within your scope of practice and escalate to your clinical lead where
appropriate.
Comply with Quality Audits/ISO requirements.
Comply with clinical/critical incidence reporting, ensuring details are logged
immediately.
Attend continued education
lectures and seminars and be responsible for maintaining your own high levels
of knowledge and continuing professional development as outlined by the HCPC.
Customer
Deliver outstanding
professional and customer service standards and proactively contribute ideas to
your PhysioLine Team Leader for continuous improvement
Promote Bupa
positively and proactively to employees, corporate clients and customers, developing
effective working relationships with clients and the wider on-site team
Financial
Understand
Bupa and MSK financial targets and proactively offer strategies and support to
achieve these.
Operational
Deliver operational SLAs and other performance metrics.
Ensure
completion of all compulsory regulatory training on time.
Other
Attend MSK Therapy team meetings, contributing to the
agenda and overall discussion.
Raise the profile of other Bupa service lines and
especially our Bupa centres when signposting to face to face services.
Work with the Health Content team to promote MSK related
content.
Log outcomes measures and other relevant management
information as requested.
Ensure you
fully understand and comply with all clinical and performance policies,
procedures and protocols issued by Bupa.
Qualifications,
Training & Experience:
Practising member of the HCPC
Strong experience as Band 6 or 7 physiotherapist in
musculoskeletal medicine
Commitment to and ownership of continual professional
development.
Ability to demonstrate an awareness of the
multidisciplinary approach to therapy
Excellent organisation and time management skills
Excellent communication and interpersonal skills
Strong problem-solving capability
MSK Triage experience desirable
IT proficient
Person Specification
Qualifications
Essential
Experience
Essential
- At least 2 years experience as a Physiotherapist in the United Kingdom
Desirable
- Desirable criteria includes FCP experience
Person Specification
Qualifications
Essential
Experience
Essential
- At least 2 years experience as a Physiotherapist in the United Kingdom
Desirable
- Desirable criteria includes FCP experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
