Job summary
As the Head of Data & Research, you will provide strategic leadership across data analytics, research, and data management, working closely with colleagues across the organisation, to embed data and evidence into everything we do. From designing our research programme to developing performance dashboards, you will be at the centre of our mission to improve pharmacy services across Great Britain.
This role is subject to a basic Disclosure and Barring Service (DBS) check as part of our pre-employment due diligence.
Main duties of the job
- Provide expert leadership and shape how we use data and evidence to help drive improvement in pharmacy care and public health.
- Lead and develop a multidisciplinary team, bringing your leadership to a high-impact area of the organisation.
- Design and steer a research programme that informs regulatory decisions and influences the future of the pharmacy profession.
- Ensure high standards in data quality, governance, and analytics, making sure our research programme aligns with organisational priorities.
- Champion a culture of evidence-based practice, learning, and continuous improvement. Partner with colleagues across the organisation to deliver meaningful dashboards, performance reports and business intelligence.
- Have an unwavering commitment to equality, diversity, and inclusion.
About us
We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.
Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.
Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team.
We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.
Job description
Job responsibilities
Job purpose
To provide strategic leadership and direction across the organisations data, analytics, research, and evaluation functions. This role ensures the GPhC develops and sustains a strong internal capability to use evidence and insight to inform our decisions, shape strategic priorities, and evaluate the impact of our work. The postholder will lead a multidisciplinary team and work collaboratively with colleagues across the GPhC to promote a culture of evidence-based practice and continuous improvement.
Main accountabilities
- Provide high-level strategic leadership to the organisation relating to data and research, ensuring alignment with the GPhC Strategic Plan and wider organisational objectives.
- Lead, manage and develop the data and research team, fostering collaboration, high performance and impact.
- Work closely with IT colleagues to ensure appropriate data architecture systems/management and interface working.
- Working with colleagues across the GPhC to ensure robust use of the organisations capability and capacity relating to data and research.
- Champion the use of data and evidence, supporting teams to integrate insight into their work.
- Ensure the timely provision of accurate data reporting for the purposes of assurance and to respond to requests in a timely way e.g. for FOIs/media requests, for Council, Executive colleagues, and other internal and external key stakeholders.
- Coordinate the delivery of robust performance dashboards, management information tools and thematic analysis to support organisational learning and strategic decision-making.
- Ensure that GPhC has a research programme which reflects the GPhC Strategic Plan so that research and evaluation methodology are used appropriately to gain a greater understanding of pharmacy education and training providers, our registrants, pharmacy premises and their patients' needs, and the wider healthcare context.
- Continue to build our evidence base, and maximise the value of the information we hold, to support our aim of promoting improvement in the quality of pharmacy care and services.
Job description
Job responsibilities
Job purpose
To provide strategic leadership and direction across the organisations data, analytics, research, and evaluation functions. This role ensures the GPhC develops and sustains a strong internal capability to use evidence and insight to inform our decisions, shape strategic priorities, and evaluate the impact of our work. The postholder will lead a multidisciplinary team and work collaboratively with colleagues across the GPhC to promote a culture of evidence-based practice and continuous improvement.
Main accountabilities
- Provide high-level strategic leadership to the organisation relating to data and research, ensuring alignment with the GPhC Strategic Plan and wider organisational objectives.
- Lead, manage and develop the data and research team, fostering collaboration, high performance and impact.
- Work closely with IT colleagues to ensure appropriate data architecture systems/management and interface working.
- Working with colleagues across the GPhC to ensure robust use of the organisations capability and capacity relating to data and research.
- Champion the use of data and evidence, supporting teams to integrate insight into their work.
- Ensure the timely provision of accurate data reporting for the purposes of assurance and to respond to requests in a timely way e.g. for FOIs/media requests, for Council, Executive colleagues, and other internal and external key stakeholders.
- Coordinate the delivery of robust performance dashboards, management information tools and thematic analysis to support organisational learning and strategic decision-making.
- Ensure that GPhC has a research programme which reflects the GPhC Strategic Plan so that research and evaluation methodology are used appropriately to gain a greater understanding of pharmacy education and training providers, our registrants, pharmacy premises and their patients' needs, and the wider healthcare context.
- Continue to build our evidence base, and maximise the value of the information we hold, to support our aim of promoting improvement in the quality of pharmacy care and services.
Person Specification
Experience
Essential
- Previous experience of leading a data or research function, which draws on different (internal/external) data sources for both internal management use as well as external scrutiny.
- In depth understanding of data quality definitions and approaches to data quality improvement.
- Extensive knowledge of research and evaluation methodologies with excellent interpersonal and strong management skills.
- Extensive experience of undertaking wide ranging strategic reviews, developing recommendations and implementing new processes and/or systems.
- Ability to manage a team and to coordinate effectively cross-cutting strategic work.
- A strong commitment to evidence-based use of data, research and evaluation.
- Strong communication and influencing skills, with the ability to work effectively with senior stakeholders and external partners.
- Apply the relevant management systems, procedures, policies and training related to risk management, health and safety, information security, data protection and business continuity.
- Apply and manage the diversity and equality policy and practice pertinent to the role.
Desirable
- Extensive experience of data and research development in a regulatory context.
Person Specification
Experience
Essential
- Previous experience of leading a data or research function, which draws on different (internal/external) data sources for both internal management use as well as external scrutiny.
- In depth understanding of data quality definitions and approaches to data quality improvement.
- Extensive knowledge of research and evaluation methodologies with excellent interpersonal and strong management skills.
- Extensive experience of undertaking wide ranging strategic reviews, developing recommendations and implementing new processes and/or systems.
- Ability to manage a team and to coordinate effectively cross-cutting strategic work.
- A strong commitment to evidence-based use of data, research and evaluation.
- Strong communication and influencing skills, with the ability to work effectively with senior stakeholders and external partners.
- Apply the relevant management systems, procedures, policies and training related to risk management, health and safety, information security, data protection and business continuity.
- Apply and manage the diversity and equality policy and practice pertinent to the role.
Desirable
- Extensive experience of data and research development in a regulatory context.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.