Clinical Quality & Patient Safety Lead
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Job summary
An exciting new opportunity has arisen to join North Norfolk Primary Care (NNPC) as a Clinical Quality & Patient Safety Lead.
We are looking for someone who can provide leadership support on quality and patient safety aspects of primary care service delivery, with substantial experience in this area.
The post holder will be responsible for leading and supporting our complaints and incidents response processes, to assist the organisation with the implementation of PSIRF and LFPSE processes, whilst being a key player in the clinical governance structure of the organisation.
It is anticipated that the interview date for this job role will be in the afternoon of 5th December 2023.
Main duties of the job
Main duties of the job
The post holder will lead and support the organisations:
- PALS & Complaints handling team
- Incidents and complaints investigatory approaches
- Patient Safety Incident Investigations
- Other aspects of care that triangulate learning with incidents (including PALS and Complaints)
- Relationships with CQC, ICBs, NHSE and other organisations regarding incidents and safety
- All aspects of clinical governance related to new, developing, and existing services
- Uphold the culture of high-quality patient care delivery for the organisation
Regulatory compliance with CQC in aspects of clinical governance
About us
North Norfolk Primary Care Ltd are a GP Provider Organisation (GPPO) providing services in North Norfolk, and beyond. Our shareholders are an alliance of 19 GP Practices in North Norfolk. The organisations aim is to sustain the delivery of primary care at scale, while supporting workforce development and improving access to primary care.
North Norfolk Primary Care enables an environment that is supportive and interesting for all our staff and one in which people can grow their careers in line with the organisations aims and aspirations.
Details
Date posted
08 November 2023
Pay scheme
Other
Salary
£51,000 to £60,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0179-23-0026
Job locations
3rd Floor, Reed House
Peachman Way Broadland Business Park
Norwich
NR7 0WF
Employer details
Employer name
North Norfolk Primary Care Ltd
Address
3rd Floor, Reed House
Peachman Way Broadland Business Park
Norwich
NR7 0WF
Employer's website
Employer contact details
For questions about the job, contact:
Supporting documents
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