Job summary
Job Title:Healthcare Assistant
Accountable to: Lead Nurse & Practice Manager
Reports to:Lead Nurse (Clinically) -Practice Manager (Administrative)
Salary Range:£12.94 per hour
Contract:Part time/temporary
Hours:10
hours (Mondays only)
Working under the
direct supervision of the Lead Nurse and strictly in accordance with specific
Centre guidelines and protocols, the Healthcare Assistant will assist the
Centre clinical team in the provision and delivery of prescribed programmes of
patient care.
Main Job
Responsibilities:
Note:
This is a new role and the job description will be subject to individual
performance reviews and will be modified as and when required.
Main duties of the job
Duties & Responsibilities:
- New patient
health checks
- ECG
recording
- Influenza
Vaccines
- Spirometry
- Chaperoning
duties
- Processing
and management of laboratory samples requested by GPs/Nurses
- Sterilising,
cleansing and maintenance of surgical equipment
- Vaccine/cold
chain storage, monitoring and recording
- Surgical
equipment and vaccine re-stocking and stock rotation
- Clearing and
re-stocking consulting rooms
- Preparing
and maintaining environments and equipment before, during and after patient
care interventions including assisting GPs during the performance of minor
operations
- Assisting in
the assessment and surveillance of patients health and well-being
- Undertaking
specific clinical activities for named patients that have been delegated and
taught specifically in relation to that individual
- Helping to
raise awareness of health and well-being and how it can be promoted
- Assisting
with the collection and collation of data on needs related to health and
well-being
About us
Norfolk Primary Care Ltd is a Community Interest Company.
It is established to:
Support and strengthen primary care and to promote and
assist practices to improve quality by working with and on behalf of primary
care in Norfolk.
Help with challenges identified by practices workload, GP
recruitment, sharing best practice.
Recognise the changing nature of primary care and assist
to ensure that the right level of service is provided to address the needs of
the local population.
Provide benefit to patients of primary care, the
clinicians and administrators who work in it and practice organisations in
Norfolk.
Work within health systems to provide patient care in
innovative and solution-focussed ways.
Job description
Job responsibilities
Confidentiality:
- In the
course of seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so in confidence and have the right
to expect that staff will respect their privacy and act appropriately
- In the
performance of the duties outlined in this Job Description, the post-holder may
have access to confidential information relating to patients, ONPL staff and
other healthcare workers. They may also
have access to information relating to the ONPL as a business
organisation. All such information from
any source is to be regarded as strictly confidential
- Information
relating to patients, colleagues, other healthcare workers or the business of
the Centre may only be divulged to authorised persons in accordance with the
Centre policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Health
& Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the Centres Health & Safety
Policy, to include:
- Using
personal security systems within the workplace according to Centre guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks
- Making
effective use of training to update knowledge and skills
- Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards
- Reporting
potential risks identified
Equality
& Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a
way that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with ONPL procedures and policies, and current
legislation
- Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in
a manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The
post-holder will participate in any training programme implemented by ONPL as
part of this employment, such training to include:
- Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
- Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work
- Ensuring
mandatory training is up to date including Basic Life Support
Quality:
The
post-holder will strive to maintain quality within ONPL and will:
- Alert other
team members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or under
supervision
- Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work
effectively with individuals in other agencies to meet patients needs
- Effectively
manage own time, workload and resources
Communication:
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognize
peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The
post-holder will:
- Apply
Practice policies, standards and guidance
- Discuss with
other members of the team how the policies, standards and guidelines will
affect own work
- Participate
in audit where appropriate
Note:
The
responsibilities of this role will normally include all duties described in
this job description and any additional or different duties, which the employer
may require from time to time.
Job description
Job responsibilities
Confidentiality:
- In the
course of seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so in confidence and have the right
to expect that staff will respect their privacy and act appropriately
- In the
performance of the duties outlined in this Job Description, the post-holder may
have access to confidential information relating to patients, ONPL staff and
other healthcare workers. They may also
have access to information relating to the ONPL as a business
organisation. All such information from
any source is to be regarded as strictly confidential
- Information
relating to patients, colleagues, other healthcare workers or the business of
the Centre may only be divulged to authorised persons in accordance with the
Centre policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Health
& Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the Centres Health & Safety
Policy, to include:
- Using
personal security systems within the workplace according to Centre guidelines
- Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks
- Making
effective use of training to update knowledge and skills
- Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards
- Reporting
potential risks identified
Equality
& Diversity:
The
post-holder will support the equality, diversity and rights of patients, carers
and colleagues, to include:
- Acting in a
way that recognizes the importance of peoples rights, interpreting them in a
way that is consistent with ONPL procedures and policies, and current
legislation
- Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in
a manner which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The
post-holder will participate in any training programme implemented by ONPL as
part of this employment, such training to include:
- Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development
- Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work
- Ensuring
mandatory training is up to date including Basic Life Support
Quality:
The
post-holder will strive to maintain quality within ONPL and will:
- Alert other
team members to issues of quality and risk
- Assess own
performance and take accountability for own actions, either directly or under
supervision
- Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
- Work
effectively with individuals in other agencies to meet patients needs
- Effectively
manage own time, workload and resources
Communication:
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
- Communicate
effectively with other team members
- Communicate
effectively with patients and carers
- Recognize
peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The
post-holder will:
- Apply
Practice policies, standards and guidance
- Discuss with
other members of the team how the policies, standards and guidelines will
affect own work
- Participate
in audit where appropriate
Note:
The
responsibilities of this role will normally include all duties described in
this job description and any additional or different duties, which the employer
may require from time to time.
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
