NUPAS Ltd

Database Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Technology Officer to join the NUPAS team on a full-time permanent basis.

We are seeking to appoint an enthusiastic, pro-active individual to support in the development, implementation and maintenance of the organisations key patient facing technical systems.

The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field.

The role is home based, however, there will be an expectation to travel nationally as required.

Main duties of the job

To promote and support the effective collection and use of data, information, knowledge, and technology, to aid the organisation in the effective management of the patients pathway.

To manage the content of information within the telecommunications system and patient database to support the delivery of high-quality innovative care.

To work closely with the clinical and management team to continuously improve efficiency administrative and data management systems.

To analyse and present data to a high standard using statistical software and techniques.

Assist with the ongoing improvement, specification, and implementation of systems.

In conjunction with Line Managers, create and maintain user accounts and profiles, ensuring compliance with security policies.

In conjunction with Line Managers, resolve issues relating to account lockout and password changes.

To produce and maintain training manuals for NUPAS electronic systems

To produce and maintain an up-to-date hard copy of pathways for business continuity.

To log support calls and document their outcome to facilitate resolution of common queries.

To identify additional training needs.

To ensure users are alert to security issues and aware of company policies relating to system use.

To deliver training across multiple systems and to configure new user accounts ensuring appropriate levels of access and functionality are observed.

About us

National Unplanned Pregnancy Advisory Service (NUPAS) has been providing surgical and medical abortions to thousands of women each year for over 50 years. We are commissioned by the NHS to provide free pregnancy advice, counselling and abortion services.

The post holder will have a duty to ensure that the principles of patient, carer and public involvement and engagement are adhered to in line with Section 11 of The Health and Social Care Act 2012 for Improving Patient Experience.

All staff are required to adhere to the principles of patient centred care as detailed in the NICE Quality Standard for Patient Experience and to treat patients with dignity, kindness, compassion, courtesy, respect, understanding and honesty.

The post holder will, in support of the NUPAS Values & Values and ensure that everyone is treated as an individual, and will acknowledge and value difference in order to treat everyone fairly.

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

Depending on experience £30,000 to £35,000 per annum dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

E0169-24-0031

Job locations

N U P A S Ltd

5 Arthur Road

Edgbaston

Birmingham

B15 2UL


N U P A S

79 Newton Street

Manchester

M1 1EX


NUPAS Finchley

Torrington Clinic, 16 Torrington Park

London

N12 9SS


NUPAS Finchley

Torrington Clinic, 16 Torrington Park

London

N12 9SS


NUPAS Surbiton and other SW London locations

Hollyfield House, Hollyfield Road

Surbiton

Surrey

KT5 9AL


NUPAS Stoke and Wider Staffordshire

5, Wharf Street

Newcastle-Under-Lyme

Staffordshire

ST5 1JZ


Job description

Job responsibilities

An exciting opportunity has arisen for a Technology Officer to join the NUPAS team on a full-time permanent basis.

The role is home based, however, there will be an expectation to travel nationally as required.

We are seeking to appoint an enthusiastic, pro-active individual to support in the development, implementation and maintenance of the organisations key patient facing technical systems.

The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field.

To promote and support the effective collection and use of data, information, knowledge, and technology, to aid the organisation in the effective management of the patients pathway.

To manage the content of information within the telecommunications system and patient database to support the delivery of high-quality innovative care.

To work closely with the clinical and management team to continuously improve efficiency administrative and data management systems.

To analyse and present data to a high standard using statistical software and techniques.

Assist with the ongoing improvement, specification, and implementation of systems.

Job description

Job responsibilities

An exciting opportunity has arisen for a Technology Officer to join the NUPAS team on a full-time permanent basis.

The role is home based, however, there will be an expectation to travel nationally as required.

We are seeking to appoint an enthusiastic, pro-active individual to support in the development, implementation and maintenance of the organisations key patient facing technical systems.

The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field.

To promote and support the effective collection and use of data, information, knowledge, and technology, to aid the organisation in the effective management of the patients pathway.

To manage the content of information within the telecommunications system and patient database to support the delivery of high-quality innovative care.

To work closely with the clinical and management team to continuously improve efficiency administrative and data management systems.

To analyse and present data to a high standard using statistical software and techniques.

Assist with the ongoing improvement, specification, and implementation of systems.

Person Specification

Experience

Essential

  • Must be able to demonstrable previous experience in a technical support role.
  • Experience of working in a customer service environment.

Desirable

  • Must be able to demonstrable previous experience in a technical support role.
  • Experience of working in a customer service environment.

Qualifications

Essential

  • The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field.
Person Specification

Experience

Essential

  • Must be able to demonstrable previous experience in a technical support role.
  • Experience of working in a customer service environment.

Desirable

  • Must be able to demonstrable previous experience in a technical support role.
  • Experience of working in a customer service environment.

Qualifications

Essential

  • The successful candidate will be educated to a degree level or have the equivalent experience and working knowledge in this field.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NUPAS Ltd

Address

N U P A S Ltd

5 Arthur Road

Edgbaston

Birmingham

B15 2UL


Employer's website

https://www.nupas.co.uk/ (Opens in a new tab)


Employer details

Employer name

NUPAS Ltd

Address

N U P A S Ltd

5 Arthur Road

Edgbaston

Birmingham

B15 2UL


Employer's website

https://www.nupas.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Director of Operations

Kate Devonport

kate.devonport@nupas.co.uk

+447793118625

Details

Date posted

22 March 2024

Pay scheme

Other

Salary

Depending on experience £30,000 to £35,000 per annum dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

E0169-24-0031

Job locations

N U P A S Ltd

5 Arthur Road

Edgbaston

Birmingham

B15 2UL


N U P A S

79 Newton Street

Manchester

M1 1EX


NUPAS Finchley

Torrington Clinic, 16 Torrington Park

London

N12 9SS


NUPAS Finchley

Torrington Clinic, 16 Torrington Park

London

N12 9SS


NUPAS Surbiton and other SW London locations

Hollyfield House, Hollyfield Road

Surbiton

Surrey

KT5 9AL


NUPAS Stoke and Wider Staffordshire

5, Wharf Street

Newcastle-Under-Lyme

Staffordshire

ST5 1JZ


Supporting documents

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