NUPAS Ltd

Clinical Support Service - Registered Nurse or Midwife

Information:

This job is now closed

Job summary

NUPAS is expanding!!

Are you looking for the next step in your nursing or midwifery career?

We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.

We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.

Postholders will be required to work on a 24/7, 365 days a year, rotational shift pattern basis as follows:

7am to 3pm

3pm to 11pm

11pm to 7am

There will be enhancements for out of hours shifts as follows:

6pm onwards time and a third

Night shifts, Sundays and bank holidays time and a half

Please be aware this role is predominantly working from home; however, travel is required to our sites nationally on occasions.

You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.

We require experienced, enthusiastic, caring and empathetic Nurses and Midwives.

For further information please contact Adejoke.lawal@nupas.co.uk

Main duties of the job

Pro-Choice is a must.

Assessing and providing patients with post abortion and sexual health information over the phone, 24/7, 365 days a year. Supporting the smooth and timely referral and placement ofpatients who need specialist support and treatment from the NHS/outside provider/s. The post holder will ensure they deliver a quality, effective, efficient and safe service, in conjunction with NUPAS policies and procedures, NMC guidelines for professional practise, the abortion care act 1967 and any other relevant local, national and clinical guidance.

About us

The post holder will have a duty to ensure that the principles of patient, carer and public involvement and engagement are adhered to in line with Section 11 of The Health and Social Care Act 2012 for Improving Patient Experience.

All staff are required to adhere to the principles of patient centred care as detailed in the NICE Quality Standard for Patient Experience and to treat patients with dignity, kindness, compassion, courtesy, respect, understanding and honesty.

The post holder will, in support of the NUPAS Values & Values and ensure that everyone is treated as an individual, and will acknowledge and value difference in order to treat everyone fairly.

To be committed to equality of opportunity and valuing diversity and ensure this is integrated into all activity.

Details

Date posted

07 March 2024

Pay scheme

Other

Salary

£39,000 a year 24/7, 365 days a year, rotational shift pattern

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

E0169-24-0025

Job locations

N U P A S

79 Newton Street

Manchester

M1 1EX


Job description

Job responsibilities

We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.

We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.

This is a 24 hour, 365 days a year service, therefore this role includes weekend working, nights and evenings. Please be aware this role is predominantly working from home; however, travel is required to our sites nationally on occasions.

You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.

We require experienced, enthusiastic, caring and empathetic Nurses and Midwives. Pro-choice is a must.

Job description

Job responsibilities

We have an exciting opportunity for enthusiastic Nurses and Midwives to work within our new remote patient support line and specialist placement team.

We are looking for practitioners who can deliver safe and effective care over the telephone to patients who need support and advice after an abortion. The service also supports the smooth and timely referral and placement of patients who need specialist support and treatment from the NHS/outside provider/s.

This is a 24 hour, 365 days a year service, therefore this role includes weekend working, nights and evenings. Please be aware this role is predominantly working from home; however, travel is required to our sites nationally on occasions.

You will need to be able to fulfil an integral role within our multidisciplinary team delivering a confidential abortion service. It is important you are an autonomous confident practitioner as the service is nursing and midwifery led, therefore you will be making clinical decisions and managing patients care regularly, with minimal medical input.

We require experienced, enthusiastic, caring and empathetic Nurses and Midwives. Pro-choice is a must.

Person Specification

Qualifications

Essential

  • Registered nurse or registered midwife
  • Up to date knowledge and experience of working in a sexual health/TOP/Gynaecological service.

Desirable

  • Recognised qualification in Independent/Supplementary Prescribing.
  • Ultrasound scanning experience in first and second stage trimester.
  • Training in contraception
  • Experience providing clinical advice over the phone/remotely to patients.

Experience

Essential

  • To provide remote clinical support to patients who are calling the 24-hour patient support line
  • To effectively triage post abortion aftercare calls, giving sound, safe and quality advice to a broad patient base with varying questions and concerns.
  • Using clinical judgment and verbal skills to identify when a patient is deteriorating or needs prompt emergency care and escalating/referring appropriately.
  • Booking patients into NUPAS post treatment appointments for further assessment, undertaking assessment to ensure shared decision-making approaches are utilised, and informed consent is therefore gained.
  • Ensuring the patients care is documented clearly, factually, and timely on Electronic Patient Records.
  • Effective time management skills, considering priority and timing of patient contact required. Referral to the safeguarding team if concerns arise and when needed.
  • Refer patients into NUPAS counselling service if needed.
  • Sign posting and supporting patient to access other relevant services if needed and when relevant.
  • Give support, guidance and facilitate a smooth, timely and efficient service for patient requiring specialist placement.
  • Using communication skills and an empathetic approach when talking to patients and ensuring you can deliver information in a way that they understand.
  • Ensuring all relevant medical information, scan reports, blood results, GP correspondence and other results are available/requested for outside referral or review by NUPAS medical team.
  • Checking details on patient notes and alerting Doctor/surgeon/anaesthetist to any significant conditions.
  • Screening patient notes to ensure they need referral and liaising with NUPAS medical team to accommodate patients who can be treated safely within our service with adjustment/s or extra support.
  • Ability to work under pressure to be able to prioritise and place calls and refer women to NHS/other services.
  • Maintenance of patient safety.
  • Maintenance of patient confidentiality and DATA protection.
Person Specification

Qualifications

Essential

  • Registered nurse or registered midwife
  • Up to date knowledge and experience of working in a sexual health/TOP/Gynaecological service.

Desirable

  • Recognised qualification in Independent/Supplementary Prescribing.
  • Ultrasound scanning experience in first and second stage trimester.
  • Training in contraception
  • Experience providing clinical advice over the phone/remotely to patients.

Experience

Essential

  • To provide remote clinical support to patients who are calling the 24-hour patient support line
  • To effectively triage post abortion aftercare calls, giving sound, safe and quality advice to a broad patient base with varying questions and concerns.
  • Using clinical judgment and verbal skills to identify when a patient is deteriorating or needs prompt emergency care and escalating/referring appropriately.
  • Booking patients into NUPAS post treatment appointments for further assessment, undertaking assessment to ensure shared decision-making approaches are utilised, and informed consent is therefore gained.
  • Ensuring the patients care is documented clearly, factually, and timely on Electronic Patient Records.
  • Effective time management skills, considering priority and timing of patient contact required. Referral to the safeguarding team if concerns arise and when needed.
  • Refer patients into NUPAS counselling service if needed.
  • Sign posting and supporting patient to access other relevant services if needed and when relevant.
  • Give support, guidance and facilitate a smooth, timely and efficient service for patient requiring specialist placement.
  • Using communication skills and an empathetic approach when talking to patients and ensuring you can deliver information in a way that they understand.
  • Ensuring all relevant medical information, scan reports, blood results, GP correspondence and other results are available/requested for outside referral or review by NUPAS medical team.
  • Checking details on patient notes and alerting Doctor/surgeon/anaesthetist to any significant conditions.
  • Screening patient notes to ensure they need referral and liaising with NUPAS medical team to accommodate patients who can be treated safely within our service with adjustment/s or extra support.
  • Ability to work under pressure to be able to prioritise and place calls and refer women to NHS/other services.
  • Maintenance of patient safety.
  • Maintenance of patient confidentiality and DATA protection.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NUPAS Ltd

Address

N U P A S

79 Newton Street

Manchester

M1 1EX


Employer's website

https://www.nupas.co.uk/ (Opens in a new tab)


Employer details

Employer name

NUPAS Ltd

Address

N U P A S

79 Newton Street

Manchester

M1 1EX


Employer's website

https://www.nupas.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Support Services Clinical Manager

Adejoke Lawal

adejoke.lawal@nupas.co.uk

07845652517

Details

Date posted

07 March 2024

Pay scheme

Other

Salary

£39,000 a year 24/7, 365 days a year, rotational shift pattern

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

E0169-24-0025

Job locations

N U P A S

79 Newton Street

Manchester

M1 1EX


Supporting documents

Privacy notice

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