SARC Patient Crisis Worker - 0hrs Kent

Job description

Job responsibilities

Location: Beech House SARC, Kent and additional locations through the South East

Shift rates Monday to Thursday £45.84 (20.00 to 08.00 -Friday night finishing at 09.00);and Friday £49.66

Saturday and Sunday 09.00 to 17.00; 17.00 to 01.00; 01.00 to 09.00 - £40.24

Hourly rate for attendance over 3 hours - £15.85

Bank: Monday to Sunday, 24 hour/365/366 days per year.

Shift Pattern: 8am- 8pm, 8pm- 8am (12 hrs) Mon-Fri

9-5pm, 5pm-1am, 1am-9am Sat-Sun

On calls hours, nights, weekends and bank holidays

Are you looking for a new and exciting alternative career path within the Health & Justice care sector?

This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Patient Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

The SPCW will also oversee the continued support of patients following their initial visit to the SARC.

This includes conducting follow-up calls, regular check-ins, and coordinating onward referrals, such as housing support, as part of a six-week patient case management program.

The SPCW will offer sensitive and non-judgmental support, empowering service users to regain control, rebuild their self-esteem, and progress positively in their recovery journey.

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.

Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years.

At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

We uphold these principles in our organisational values and behaviours towards each other and our patients.

We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Company benefits

Person Specification

Qualifications

Essential

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding confidentiality.
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountain Healthcare Ltd

Address

kent

West Malling

ME19 4AE

Employer's website

https://www.mountainhealthcare.co.uk/ (Opens in a new tab)