Custody Clinical Coordinator - Thames Valley Custody Suites.

Job summary

We are seeking a Custody Clinical Coordinator to join our healthcare service across Thames Valley Police (TVP) custodial suites. This is a senior clinical role with responsibility for the supervision, support and coordination of healthcare staff working in custody settings. You will provide expert oversight of patient care, lead on risk management for vulnerable detainees, and ensure the highest standards of safe, compassionate healthcare. Acting as a key point of contact for healthcare teams, police colleagues and partner agencies, you will balance leadership with hands on clinical practice, helping to deliver safe, consistent and effective services in a challenging environment.

Main duties of the job

• Provide clinical supervision, mentorship and support to Healthcare Professionals (HCPs) across Thames Valley custody sites.

• Act as a visible point of contact for staff, police and wider agencies, supporting the early identification and assessment of high-risk detainees.

• Oversee care planning and ensure high standards of patient care, with professional curiosity and evidence-based practice.

• Manage team rotas, short-term absence cover, supervision, appraisal, and performance management where required.

• Ensure staff compliance with professional standards, statutory training, and organisational policies.

• Collaborate closely with custody teams, particularly the PACE Inspector, to ensure effective management of clinical risk.

• Coordinate safeguarding referrals and liaise with external services including Liaison and Diversion, mental health and substance misuse teams.

• Contribute to service development, quality assurance, audits, and learning from incidents.

• Deputise for senior management where required and participate in leadership activities and team meetings.

About us

Mountain Healthcare is one of the UKs leading providers of healthcare services in police custody and Sexual Assault Referral Centres (SARCs). We work in partnership with police forces, the NHS and other agencies to deliver safe, responsive and high-quality care to some of the most vulnerable people in our communities. Our teams are known for their professionalism, compassion and commitment to our core values of Being Kind and Doing the Right Thing.

As an organisation, we are committed to staff wellbeing, clinical excellence and continuous improvement. We provide full training, supervision and opportunities for development, alongside a supportive leadership culture. By joining us, you will be part of a service that makes a meaningful difference every day.