Adult & Paediatric Administrator/Crisis Worker-Darlaston (The Glade)

Mountain Healthcare Ltd

The closing date is 31 January 2025

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Job summary

The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and where applicable, support them during the forensic examination process.

Main duties of the job

This Paediatric & Adult Administrator/Crisis Worker role will include:

  • providing telephone information and support.
  • assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
  • supporting use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient-centred service.
  • ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
  • assisting patients and liaising with other agencies regarding the management of historic cases.

About us

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK.

A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.

Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first.

Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent years.

At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field.

We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.

Date posted

23 December 2024

Pay scheme

Other

Salary

£25,486 to £25,486 a year

Contract

Permanent

Working pattern

Part-time

Reference number

oc-1734958812-2WER4

Job locations

Bromyard

Bromyard

WR6 5JD


Job description

Job responsibilities

Are you looking for a new and exciting alternative career path within the care sector?

How would you like to work for an innovative and market-leading organisation?

This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

This will be a dual role with both Administrator and Crisis Worker responsibilities.

You will based at the Glade SARC, Bransford, Worcestershire

This is a Part-Time vacancy of 8 hours per week.

Salary: £25,486.04 pro Rata FTE

Shift hours will be 9:00am - 5:00pm, Monday - Friday.

There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am.

As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.

Because of the nature of this role, applications are invited from females only.

This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

Company Benefits

  • Enhanced sickness pay scheme
  • Enhanced Maternity Pay after 1 year's service
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Bonus Scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service

    • DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

    We uphold these principles in our organisational values and behaviours towards each other and our patients.

    We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

    Job description

    Job responsibilities

    Are you looking for a new and exciting alternative career path within the care sector?

    How would you like to work for an innovative and market-leading organisation?

    This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.

    Each county has its own dedicated Sexual Assault Referral Centre (SARC), the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.

    Mountain Healthcare are a specialist business already providing similar services to 20 other SARCs in locations across the UK.

    This will be a dual role with both Administrator and Crisis Worker responsibilities.

    You will based at the Glade SARC, Bransford, Worcestershire

    This is a Part-Time vacancy of 8 hours per week.

    Salary: £25,486.04 pro Rata FTE

    Shift hours will be 9:00am - 5:00pm, Monday - Friday.

    There will also be the opportunity to pick-up additional shifts as an out of hours Crisis Worker, on an on-call basis from 5:00pm to 9:00am.

    As an organisation that 'does the right thing', we believe you will be empowered to make a difference.

    Whilst the position may be based from one location, additional travel may be required, therefore a UK driving license is required for this role.

    Because of the nature of this role, applications are invited from females only.

    This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.

    We welcome applications for this Administrator/ Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.

    Company Benefits

  • Enhanced sickness pay scheme
  • Enhanced Maternity Pay after 1 year's service
  • Well-being programme
  • Advanced rota planning for better work-life balance
  • 6 weeks annual leave
  • Pension Scheme
  • Bonus Scheme
  • Life Assurance
  • Employee Assistant Programme
  • Long Service/Team of the Month Awards
  • A range of accredited and CPD training courses and masterclasses
  • Funding for higher education courses after one years' service

    • DE&I Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace.

    We uphold these principles in our organisational values and behaviours towards each other and our patients.

    We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

    Person Specification

    Qualifications

    Essential

    • Can drive and has access to a car 24/7
    • Female only applicants
    • Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

    Experience

    Essential

    • Experience of working with vulnerable adults and children.
    • Knowledge and understanding of safeguarding children and adults.
    • Knowledge and understanding confidentiality.
    • Experience completing administrative duties
    • Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
    Person Specification

    Qualifications

    Essential

    • Can drive and has access to a car 24/7
    • Female only applicants
    • Please note, all successful candidates will be subject to pre-employment checks including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks.

    Experience

    Essential

    • Experience of working with vulnerable adults and children.
    • Knowledge and understanding of safeguarding children and adults.
    • Knowledge and understanding confidentiality.
    • Experience completing administrative duties
    • Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Bromyard

    Bromyard

    WR6 5JD


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mountain Healthcare Ltd

    Address

    Bromyard

    Bromyard

    WR6 5JD


    Employer's website

    https://www.mountainhealthcare.co.uk/ (Opens in a new tab)

    For questions about the job, contact:

    Recruitment

    Recruitment Coordinator

    recruitment.coordinator@mountainhealthcare.co.uk

    03302230099

    Date posted

    23 December 2024

    Pay scheme

    Other

    Salary

    £25,486 to £25,486 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    oc-1734958812-2WER4

    Job locations

    Bromyard

    Bromyard

    WR6 5JD


    Supporting documents

    Privacy notice

    Mountain Healthcare Ltd's privacy notice (opens in a new tab)