Job summary
Alliance Psychological
Services is an independent provider of counselling and psychological therapy
services based in the Tees Valley area and working across the North-East
region. We are working in partnership with Middlesbrough & Stockton Mind to
deliver the IMPACT on Teesside service.
HR OFFICER - FULL TIME (previous applicants need not apply)
£30,000 - £32,000 per annum
pro rata to hours worked
We are looking for a
Human Resources Officer to join our fast paced HR Team in a varied role. The post holder will support the HR Lead,
to ensure the HR Team are meeting the needs of the growing organisation. They
will assist in ensuring processes run smoothly and consistently, advising, and
supporting Managers on processes and supporting staff across the organisation. This is a varied role which requires using your own intiative in a fast paced environment.
Main duties of the job
The HR Officer will also deliver low
level HR advice within their area of responsibility and take a lead on the
Induction of new starters. They will support and develop staff retention initiatives
in line with Alliances culture including promoting Health and Wellbeing
initiatives for staff.
The HR Officer will also deliver a
consistently high-quality standard of work across a varied range of tasks set
out in the job description, with direction and support from the HR Lead.
The ideal candidate
will take a fair and consistent approach to their work and offer support to
staff and be a proactive member of the wider team.
You should hold CIPD
Level 5 qualification and have a good understanding and experience of working
with database systems. Computer
literacy is essential as you will be expected to develop and maintain information
on our HR system.
You must have full
right to work in the UK as we are currently unable to offer working visa
opportunities.
___________________________________________
Closing
date for applications: 18th January 2024 (may close early if sufficient applications are recieved)
Interviews will be held
on:week commencing 24th January 2024
Please note, depending
on the volume of applications received, this post may close early.
About us
Alliance offers first rate training and development opportunities,
38 days annual leave pro rata, rising 1 day every 5 years of service (as well
as the option to purchase additional annual leave) EAP health scheme including
costs towards eye tests/glasses, dental treatment, physio treatment and
shopping discounts alongside life insurance and a 3% contributory pension
scheme. We also offer lots of health and wellbeing initiatives for our staff
and promote flexible working for a positive work life balance. Alliance has recently
been awarded Silver Level under Investors in People.
Alliance Psychological Services has organisational responsibility
for safeguarding all children and vulnerable adults within our service, part of
this is to follow safer recruitment of staff for all appointments. It is also a
requirement that all staff understand it is each persons individual
responsibility and are committed to promoting and safeguarding the welfare of
children.
Please note that due to the nature of the duties of these roles,
an enhanced criminal records disclosure will be sought in the event of a
successful application.
Job description
Job responsibilities
Main Responsibilities
- First point of contact for HR queries from employees around organisational processes, for example sickness, authorised absences, recruitment queries, DBS coordination etc ensuring matters are dealt with to a high standard and in a timely manner.
- Develop and maintain the HR System, analysing data, ensuring data integrity, and running queries and escalating issues as required to the HR Lead
- Take a lead on the induction of all new starters into the organisation, under the direction of the HR Lead, conducting induction meetings with new employees and liaise with Line Managers to ensure they are aware of their responsibility in the induction process.
- Support the HR Lead overseeing aspects of the employee lifecycle including new starter induction processes, exit interview survey analysis, coordination and, training & development and annual pay review processes with direction from HR Lead.
- Administering associated paperwork for new starters, leavers, and employment changes throughout the year, including drafting contracts/offer letters and calculating holiday/lieu accrual
- To take a lead on Alliances Health and Wellbeing group with staff to look at promotion of staff health and wellbeing, working within the supportive environment Alliance maintains as an organisation.
- Take the lead under the HR Leads direction in the administration and development of employee initiatives within Alliance including staff recognition schemes, to support Alliances culture and staff retention strategy.
- Collate as required NHS and other statutory returns for Alliances commissioned services.
- Support the HR Lead, to develop, establish, and report key HR metrics and reports for Directors and Management Team
- Assist the HR Lead in completing policy reviews each month as needed and researching and producing any new policies needed for the organisation
- Ensure all employee files, both paper and electronic, are maintained to a high standard.
- Support the HR Lead during the annual performance management process in collating review scores, paperwork etc and reviewing and reporting back to the organisation for training plans.
- To coordinate and assist in staff meetings around policies and processes for maternity, paternity, shared parental leave and flexible working requests with support from the HR Lead.
- To carry out first level sickness reviews with staff across the organisation with support and direction from the HR Lead.
- Reporting on sickness absence and holiday use throughout the year, flagging any concerns as appropriate
- Deliver first level HR advice to Managers and employees with direction from the HR Lead.
- Support and coordinate recruitment campaigns ensuring they are progressed without delay and in line with best practice, company values and employment law under the HR Lead direction and support
- Accurately prepare Alliances payroll to ensure output is correct before submitted to finance team with HR Lead direction.
- Proactively work to improve HR processes and systems in line with best practice with HR Lead.
- To support the HR Lead in maintaining and improving on organisational standards like our Silver IIP accreditation.
- To oversee the HR Administrator role to ensure the training process runs efficiently and smoothly within Alliance and IMPACT
- Take minutes in HR related meetings for Alliance as required.
- Any other duties that may be required to facilitate the smooth and efficient running of the HR functions of the service.
- To operate within agreed NHS, Alliance and professional guidelines, policies and procedures and Codes of Practice.
- To ensure a safe and secure working environment for self and others and to act as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
- To undertake all mandatory training appropriate to their role.
This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in Alliances organisational objectives and priorities.
Job description
Job responsibilities
Main Responsibilities
- First point of contact for HR queries from employees around organisational processes, for example sickness, authorised absences, recruitment queries, DBS coordination etc ensuring matters are dealt with to a high standard and in a timely manner.
- Develop and maintain the HR System, analysing data, ensuring data integrity, and running queries and escalating issues as required to the HR Lead
- Take a lead on the induction of all new starters into the organisation, under the direction of the HR Lead, conducting induction meetings with new employees and liaise with Line Managers to ensure they are aware of their responsibility in the induction process.
- Support the HR Lead overseeing aspects of the employee lifecycle including new starter induction processes, exit interview survey analysis, coordination and, training & development and annual pay review processes with direction from HR Lead.
- Administering associated paperwork for new starters, leavers, and employment changes throughout the year, including drafting contracts/offer letters and calculating holiday/lieu accrual
- To take a lead on Alliances Health and Wellbeing group with staff to look at promotion of staff health and wellbeing, working within the supportive environment Alliance maintains as an organisation.
- Take the lead under the HR Leads direction in the administration and development of employee initiatives within Alliance including staff recognition schemes, to support Alliances culture and staff retention strategy.
- Collate as required NHS and other statutory returns for Alliances commissioned services.
- Support the HR Lead, to develop, establish, and report key HR metrics and reports for Directors and Management Team
- Assist the HR Lead in completing policy reviews each month as needed and researching and producing any new policies needed for the organisation
- Ensure all employee files, both paper and electronic, are maintained to a high standard.
- Support the HR Lead during the annual performance management process in collating review scores, paperwork etc and reviewing and reporting back to the organisation for training plans.
- To coordinate and assist in staff meetings around policies and processes for maternity, paternity, shared parental leave and flexible working requests with support from the HR Lead.
- To carry out first level sickness reviews with staff across the organisation with support and direction from the HR Lead.
- Reporting on sickness absence and holiday use throughout the year, flagging any concerns as appropriate
- Deliver first level HR advice to Managers and employees with direction from the HR Lead.
- Support and coordinate recruitment campaigns ensuring they are progressed without delay and in line with best practice, company values and employment law under the HR Lead direction and support
- Accurately prepare Alliances payroll to ensure output is correct before submitted to finance team with HR Lead direction.
- Proactively work to improve HR processes and systems in line with best practice with HR Lead.
- To support the HR Lead in maintaining and improving on organisational standards like our Silver IIP accreditation.
- To oversee the HR Administrator role to ensure the training process runs efficiently and smoothly within Alliance and IMPACT
- Take minutes in HR related meetings for Alliance as required.
- Any other duties that may be required to facilitate the smooth and efficient running of the HR functions of the service.
- To operate within agreed NHS, Alliance and professional guidelines, policies and procedures and Codes of Practice.
- To ensure a safe and secure working environment for self and others and to act as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
- To undertake all mandatory training appropriate to their role.
This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in Alliances organisational objectives and priorities.
Person Specification
Qualifications
Essential
Experience
Essential
- Sound experience and understanding of database systems.
- Excellent telephone and verbal communication skills
- Experience of maintaining and developing filing systems and spreadsheets
- Working to targets and/or quality standards to ensure accuracy.
- Previous experience working at the level of HR Officer within HR dealing with aspects such as sickness, recruitment, training, health and wellbeing and retention initiatives
Desirable
- Experience of working in the NHS or wider Health & Social Care sector.
- Understanding of mental health services and the sectors workforce.
- Experience of Cezanne HR System
Other Skills and Qualities
Essential
- Ability to use own initiative.
- High level of motivation.
- Ability to work within a team and foster good working relationships.
- Ability to work under pressure and alone at times.
- Ability to handle sensitive and emotionally difficult calls.
- Regard for others and respect for individual rights of autonomy and confidentiality.
- High level of organisation skills.
- Flexible and adaptable.
- Act in ways that support equality and promotes diversity.
Person Specification
Qualifications
Essential
Experience
Essential
- Sound experience and understanding of database systems.
- Excellent telephone and verbal communication skills
- Experience of maintaining and developing filing systems and spreadsheets
- Working to targets and/or quality standards to ensure accuracy.
- Previous experience working at the level of HR Officer within HR dealing with aspects such as sickness, recruitment, training, health and wellbeing and retention initiatives
Desirable
- Experience of working in the NHS or wider Health & Social Care sector.
- Understanding of mental health services and the sectors workforce.
- Experience of Cezanne HR System
Other Skills and Qualities
Essential
- Ability to use own initiative.
- High level of motivation.
- Ability to work within a team and foster good working relationships.
- Ability to work under pressure and alone at times.
- Ability to handle sensitive and emotionally difficult calls.
- Regard for others and respect for individual rights of autonomy and confidentiality.
- High level of organisation skills.
- Flexible and adaptable.
- Act in ways that support equality and promotes diversity.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
