Job summary
Alliance Psychological
Services is an independent provider of counselling and psychological therapy
services based in the Tees Valley area and working across the North-East
region. We are working in partnership with Middlesbrough & Stockton Mind to
deliver the IMPACT on Teesside service.
MENTAL
HEALTH SUPPORT WORKERS
Full
and Part Time Permanent Positions Available
Salary
Scale: £21,500 - £23,000 pro rata to hours worked
Main duties of the job
We have several exciting opportunities available to be part of this innovative
service as a Mental Health Support Worker. Successful candidates will have
experience working in a mental healthcare setting. As part of this role, you
will contribute to waiting list management and support in collaboration with
other members of the team and will assist in providing a range of
evidence-based low intensity psychological interventions. You will ensure that
people assessed for the service are supported whilst waiting for treatment and
will contribute towards meeting service targets.
Full time and part time positions are available, and these posts will be
based in our Middlesbrough office. You will be employed by Alliance within the
IMPACT on Teesside partnership.
You must have full right to work in the UK as we are currently unable to
offer working visa opportunities.
For more information on
this post please contact us on enquiries@impactonteesside.com.
Closing
date for applications: 19th November 2023
Interview
dates: 27th November 2023
About us
Alliance
offers first rate training and development opportunities, 38 days annual leave
pro rata, rising 1 day every 5 years of service (as well as the option to purchase
additional annual leave) EAP health scheme including costs towards eye
tests/glasses, dental treatment, physio treatment and shopping discounts
alongside a 3% contributory pension scheme. We also offer lots of health and
wellbeing initiatives for our staff and promote flexible working for a positive
work life balance.
Alliance Psychological
Services has organisational responsibility for safeguarding all children and
vulnerable adults within our service, part of this is to follow safer recruitment
of staff for all appointments. It is also a requirement that all staff
understand it is each persons individual responsibility and are committed to
promoting and safeguarding the welfare of children.
Please note that due to
the nature of the duties of these roles, an enhanced criminal records
disclosure will be sought in the event of a successful application.
Alliance Psychological
Services Limited is committed to promoting equal opportunities in our employment
practice and service delivery. We are signatories to the Mindful Employers
Charter. Alliance also has Investors in People status and is a Living Wage
employer.
Job description
Job responsibilities
Main Duties and Responsibilities
To work as a member of the Impact PWT Service Team
- To create and maintain effective working relationships within the Team and elsewhere.
- To provide support to patients waiting to begin treatment within the Primary Care Service including maintaining regular contact and providing information on other sources of help.
- To offer advice and support to other members of the wider Primary Care Team, including GPs and other Health Professionals, on mental health issues, and in relation to appropriate referral pathways for patients with mental health needs.
- To liaise effectively with Secondary Care and voluntary sector organisations and services
- To attend meetings and provide reports as required.
- To assist in the development and promotion of the service
To provide a range of therapeutic interventions and support
- To assist with assessment and support, including risk assessment, of clients referred to the service across all pathways within the Primary Care setting
- To assist with delivery of a range of appropriate therapeutic interventions in collaboration with the client including groupwork and digital therapies
- To offer a range of resources, signposting and information
- To work within an appropriate time framework,
- To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
- To maintain clients confidentiality within agreed guidelines
Safeguarding
- Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures.
- Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
- Under guidance and supervision to identify and support families in accessing Early Help Services
- To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.
To provide a professional and ethical service
- To maintain appropriate records including all required assessment and evaluation tools
- To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Impacts Professional Development and Appraisal System
- To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor within Impacts Supervision Programme
- To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
- To ensure a safe and secure working environment for self and others and to take action as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
Confidentiality
- In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Job description
Job responsibilities
Main Duties and Responsibilities
To work as a member of the Impact PWT Service Team
- To create and maintain effective working relationships within the Team and elsewhere.
- To provide support to patients waiting to begin treatment within the Primary Care Service including maintaining regular contact and providing information on other sources of help.
- To offer advice and support to other members of the wider Primary Care Team, including GPs and other Health Professionals, on mental health issues, and in relation to appropriate referral pathways for patients with mental health needs.
- To liaise effectively with Secondary Care and voluntary sector organisations and services
- To attend meetings and provide reports as required.
- To assist in the development and promotion of the service
To provide a range of therapeutic interventions and support
- To assist with assessment and support, including risk assessment, of clients referred to the service across all pathways within the Primary Care setting
- To assist with delivery of a range of appropriate therapeutic interventions in collaboration with the client including groupwork and digital therapies
- To offer a range of resources, signposting and information
- To work within an appropriate time framework,
- To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
- To maintain clients confidentiality within agreed guidelines
Safeguarding
- Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures.
- Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
- Under guidance and supervision to identify and support families in accessing Early Help Services
- To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.
To provide a professional and ethical service
- To maintain appropriate records including all required assessment and evaluation tools
- To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Impacts Professional Development and Appraisal System
- To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor within Impacts Supervision Programme
- To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
- To ensure a safe and secure working environment for self and others and to take action as necessary within Health and Safety and other guidelines.
- To promote and value the rights, responsibilities and diversity of people using the Service.
Confidentiality
- In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Person Specification
Qualifications
Essential
- Qualification in Psychology, Counselling, Health & Social Care or other relevant field
- Good record of Continuing Professional Development and willingness to continue this.
Desirable
- Degree or higher award in psychology, counselling or counselling psychology or other recognised training / qualification relevant to the post
- Membership of or registration with an appropriate professional body such as BACP, BABCP, UKCP, BPS
Experience
Essential
- Experience of working in a mental healthcare setting.
- Awareness of or familiarity with a range of therapeutic approaches, in particular CBT-based interventions.
- Ability to meet agreed or specified service targets.
- Ability to manage own caseload and time.
- Demonstrates high standards in written communication.
- Able to write clear reports and letters to referrers.
- Demonstrates an understanding of a range of mild moderate mental health problems including anxiety and depression and how it may present in primary care.
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health/benefits and employment systems.
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.
Desirable
- Experience of working in Primary Care Services
- Experience in a service where agreed targets in place demonstrating clinical outcomes.
- Ongoing clinical supervision of therapeutic work.
Other skills & qualities
Essential
- Computer literate
- Excellent verbal and written communication skills
- Good understanding of issues surrounding clinical risk.
- Able to develop good therapeutic relationships with clients.
- High level of motivation
- Advanced communication skills
- Ability to work within a team and foster good working relationships.
- Ability to use clinical supervision and personal development positively and effectively.
- Ability to work under pressure.
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self-reflective whilst working with service users and in own personal and professional development and in supervision.
- The ability and skills to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals of the service with the wider health care system.
Desirable
- Experienced in facilitating or assisting in groupwork.
- Skills in assessment, formulation and treatment of a range of psychological presentations
- Skills in developing and implementing focused, time limited treatment plans.
Person Specification
Qualifications
Essential
- Qualification in Psychology, Counselling, Health & Social Care or other relevant field
- Good record of Continuing Professional Development and willingness to continue this.
Desirable
- Degree or higher award in psychology, counselling or counselling psychology or other recognised training / qualification relevant to the post
- Membership of or registration with an appropriate professional body such as BACP, BABCP, UKCP, BPS
Experience
Essential
- Experience of working in a mental healthcare setting.
- Awareness of or familiarity with a range of therapeutic approaches, in particular CBT-based interventions.
- Ability to meet agreed or specified service targets.
- Ability to manage own caseload and time.
- Demonstrates high standards in written communication.
- Able to write clear reports and letters to referrers.
- Demonstrates an understanding of a range of mild moderate mental health problems including anxiety and depression and how it may present in primary care.
- Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health/benefits and employment systems.
- Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.
Desirable
- Experience of working in Primary Care Services
- Experience in a service where agreed targets in place demonstrating clinical outcomes.
- Ongoing clinical supervision of therapeutic work.
Other skills & qualities
Essential
- Computer literate
- Excellent verbal and written communication skills
- Good understanding of issues surrounding clinical risk.
- Able to develop good therapeutic relationships with clients.
- High level of motivation
- Advanced communication skills
- Ability to work within a team and foster good working relationships.
- Ability to use clinical supervision and personal development positively and effectively.
- Ability to work under pressure.
- Regard for others and respect for individual rights of autonomy and confidentiality
- Ability to be self-reflective whilst working with service users and in own personal and professional development and in supervision.
- The ability and skills to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals of the service with the wider health care system.
Desirable
- Experienced in facilitating or assisting in groupwork.
- Skills in assessment, formulation and treatment of a range of psychological presentations
- Skills in developing and implementing focused, time limited treatment plans.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
