Mental Health Support Worker

Alliance Psychological Services Limited

Information:

This job is now closed

Job summary

Alliance Psychological Services is an independent provider of counselling and psychological therapy services based in the Tees Valley area and working across the North-East region. We are working in partnership with Middlesbrough & Stockton Mind to deliver the IMPACT on Teesside service.

We have an exciting opportunity to be part of this innovative service as a Mental Health Support Worker. Successful candidates will have experience working in a mental healthcare setting. As part of this role, you will contribute to waiting list management and support in collaboration with other members of the team and will assist in providing a range of evidence-based low intensity psychological interventions. You will ensure that people assessed for the service are supported whilst waiting for treatment and will contribute towards meeting service targets.

Main duties of the job

Full time and part time positions are available, and this post will be based in our Middlesbrough office.

You must have right to work in the UK as we are currently unable to offer working visa opportunities.

For more information on this post please contact us on enquiries@impactonteesside.com.

Closing date for applications: 14th August 2022

Interview dates: 23rd August 2022

About us

Alliance offers first rate training and development opportunities, 38 days annual leave pro rata, rising 1 day every 5 years of service (as well as the option to purchase additional annual leave) EAP health scheme including costs towards eye tests/glasses, dental treatment, physio treatment and shopping discounts alongside a 3% contributory pension scheme. We also offer lots of health and wellbeing initiatives for our staff and promote flexible working for a positive work life balance.

Alliance Psychological Services has organisational responsibility for safeguarding all children and vulnerable adults within our service, part of this is to follow safer recruitment of staff for all appointments. It is also a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of children.

Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.

Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is a Living Wage employer.

Date posted

27 July 2022

Pay scheme

Other

Salary

£19,500 to £21,000 a year Pro Rata to Hours Worked

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0163-22-1861

Job locations

Alliance Psychological Services Ltd

24 Yarm Road

Stockton-on-tees

Cleveland

TS18 3NA


High Force Road

Riverside Park Industrial Estate

Middlesbrough

TS2 1RH


Job description

Job responsibilities

The Post Holder will work within the Impact on Teesside Primary Care Psychological Wellbeing Therapies service to offer clinical and administrative support to people using the service and to colleagues in the team. They will contribute to active waiting list management in collaboration with other members of the team and will assist in offering a range of evidence-based low intensity psychological interventions. They will ensure that people assessed for the service across all service pathways are supported whilst waiting for treatment and will contribute towards meeting service targets for waiting times.

This position may require flexible hours between 8am until 8pm weekdays.

DBS Check required (level of disclosure): Enhanced

Main Duties and Responsibilities

To work as a member of the Impact PWT Service Team

  • To create and maintain effective working relationships within the Team and elsewhere.
  • To provide support to patients waiting to begin treatment within the Primary Care Service including maintaining regular contact and providing information on other sources of help.
  • To offer advice and support to other members of the wider Primary Care Team, including GPs and other Health Professionals, on mental health issues, and in relation to appropriate referral pathways for patients with mental health needs.
  • To liaise effectively with Secondary Care and voluntary sector organisations and services
  • To attend meetings and provide reports as required.
  • To assist in the development and promotion of the service

To provide a range of therapeutic interventions and support

  • To assist with assessment and support, including risk assessment, of clients referred to the service across all pathways within the Primary Care setting
  • To assist with delivery of a range of appropriate therapeutic interventions in collaboration with the client including groupwork and digital therapies
  • To offer a range of resources, signposting and information
  • To work within an appropriate time framework,
  • To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
  • To maintain clients’ confidentiality within agreed guidelines

Safeguarding

  • Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures.
  • Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
  • Under guidance and supervision to identify and support families in accessing Early Help Services
  • To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.

To provide a professional and ethical service

  • To maintain appropriate records including all required assessment and evaluation tools
  • To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Impact’s Professional Development and Appraisal System
  • To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor within Impact’s Supervision Programme
  • To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
  • To ensure a safe and secure working environment for self and others and to take action as necessary within Health and Safety and other guidelines.
  • To promote and value the rights, responsibilities and diversity of people using the Service.

Confidentiality

  • In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.

This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in IMPACT on Teesside’s organisational objectives and priorities.

Job description

Job responsibilities

The Post Holder will work within the Impact on Teesside Primary Care Psychological Wellbeing Therapies service to offer clinical and administrative support to people using the service and to colleagues in the team. They will contribute to active waiting list management in collaboration with other members of the team and will assist in offering a range of evidence-based low intensity psychological interventions. They will ensure that people assessed for the service across all service pathways are supported whilst waiting for treatment and will contribute towards meeting service targets for waiting times.

This position may require flexible hours between 8am until 8pm weekdays.

DBS Check required (level of disclosure): Enhanced

Main Duties and Responsibilities

To work as a member of the Impact PWT Service Team

  • To create and maintain effective working relationships within the Team and elsewhere.
  • To provide support to patients waiting to begin treatment within the Primary Care Service including maintaining regular contact and providing information on other sources of help.
  • To offer advice and support to other members of the wider Primary Care Team, including GPs and other Health Professionals, on mental health issues, and in relation to appropriate referral pathways for patients with mental health needs.
  • To liaise effectively with Secondary Care and voluntary sector organisations and services
  • To attend meetings and provide reports as required.
  • To assist in the development and promotion of the service

To provide a range of therapeutic interventions and support

  • To assist with assessment and support, including risk assessment, of clients referred to the service across all pathways within the Primary Care setting
  • To assist with delivery of a range of appropriate therapeutic interventions in collaboration with the client including groupwork and digital therapies
  • To offer a range of resources, signposting and information
  • To work within an appropriate time framework,
  • To make appropriate onward referrals following assessment for clients requiring other services, including statutory and voluntary agencies
  • To maintain clients’ confidentiality within agreed guidelines

Safeguarding

  • Responsible for safeguarding children and vulnerable adults by promoting the welfare of service users at all times and operating within local policies and procedures.
  • Under guidance and support taking appropriate safeguarding action to protect children and vulnerable adults at risk of significant harm.
  • Under guidance and supervision to identify and support families in accessing Early Help Services
  • To share appropriate information with other agencies regarding the service users wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.

To provide a professional and ethical service

  • To maintain appropriate records including all required assessment and evaluation tools
  • To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Impact’s Professional Development and Appraisal System
  • To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor within Impact’s Supervision Programme
  • To operate within agreed NHS, Impact and professional guidelines and Codes of Practice
  • To ensure a safe and secure working environment for self and others and to take action as necessary within Health and Safety and other guidelines.
  • To promote and value the rights, responsibilities and diversity of people using the Service.

Confidentiality

  • In the performance of their duties, the post-holder may have access to confidential information relating to clients and their care, staff and others. They may also have access to information relating to Impact as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to clients, carers, staff, other healthcare workers or Impact business may only be divulged to authorised persons in accordance with Impact policies and procedures relating to confidentiality and the protection of personal and sensitive data.

This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in IMPACT on Teesside’s organisational objectives and priorities.

Person Specification

Qualifications

Essential

  • Qualification in Psychology, Counselling, Health & Social Care or other relevant field
  • Good record of Continuing Professional Development and willingness to continue this.

Desirable

  • Degree or higher award in psychology, counselling or counselling psychology or other recognised training / qualification relevant to the post
  • Membership of or registration with an appropriate professional body such as BACP, BABCP, UKCP, BPS

Experience

Essential

  • Experience of working in a mental healthcare setting.
  • Awareness of or familiarity with a range of therapeutic approaches, in particular CBT-based interventions.
  • Ability to meet agreed or specified service targets.
  • Ability to manage own caseload and time.
  • Demonstrates high standards in written communication.
  • Able to write clear reports and letters to referrers.
  • Demonstrates an understanding of a range of mild moderate mental health problems including anxiety and depression and how it may present in primary care.
  • Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health/benefits and employment systems.
  • Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.

Desirable

  • Experience of working in Primary Care Services
  • Experience in a service where agreed targets in place demonstrating clinical outcomes.
  • Ongoing clinical supervision of therapeutic work.

Other Skills and Qualities

Essential

  • Computer literate
  • Excellent verbal and written communication skills
  • Good understanding of issues surrounding clinical risk.
  • Able to develop good therapeutic relationships with clients.
  • High level of motivation
  • Advanced communication skills
  • Ability to work within a team and foster good working relationships.
  • Ability to use clinical supervision and personal development positively and effectively.
  • Ability to work under pressure.
  • Regard for others and respect for individual rights of autonomy and confidentiality
  • Ability to be self-reflective whilst working with service users and in own personal and professional development and in supervision.
  • The ability and skills to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals of the service with the wider health care system.
  • Act in ways that support equality and promotes diversity.

Desirable

  • Access to transport to travel to locations throughout the organisation with appropriate business insurance.
  • Fluent in languages other than English
  • Experienced in facilitating or assisting in groupwork.
  • Skills in assessment, formulation and treatment of a range of psychological presentations
  • Skills in developing and implementing focused, time limited treatment plans.
Person Specification

Qualifications

Essential

  • Qualification in Psychology, Counselling, Health & Social Care or other relevant field
  • Good record of Continuing Professional Development and willingness to continue this.

Desirable

  • Degree or higher award in psychology, counselling or counselling psychology or other recognised training / qualification relevant to the post
  • Membership of or registration with an appropriate professional body such as BACP, BABCP, UKCP, BPS

Experience

Essential

  • Experience of working in a mental healthcare setting.
  • Awareness of or familiarity with a range of therapeutic approaches, in particular CBT-based interventions.
  • Ability to meet agreed or specified service targets.
  • Ability to manage own caseload and time.
  • Demonstrates high standards in written communication.
  • Able to write clear reports and letters to referrers.
  • Demonstrates an understanding of a range of mild moderate mental health problems including anxiety and depression and how it may present in primary care.
  • Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health/benefits and employment systems.
  • Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post.

Desirable

  • Experience of working in Primary Care Services
  • Experience in a service where agreed targets in place demonstrating clinical outcomes.
  • Ongoing clinical supervision of therapeutic work.

Other Skills and Qualities

Essential

  • Computer literate
  • Excellent verbal and written communication skills
  • Good understanding of issues surrounding clinical risk.
  • Able to develop good therapeutic relationships with clients.
  • High level of motivation
  • Advanced communication skills
  • Ability to work within a team and foster good working relationships.
  • Ability to use clinical supervision and personal development positively and effectively.
  • Ability to work under pressure.
  • Regard for others and respect for individual rights of autonomy and confidentiality
  • Ability to be self-reflective whilst working with service users and in own personal and professional development and in supervision.
  • The ability and skills to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals of the service with the wider health care system.
  • Act in ways that support equality and promotes diversity.

Desirable

  • Access to transport to travel to locations throughout the organisation with appropriate business insurance.
  • Fluent in languages other than English
  • Experienced in facilitating or assisting in groupwork.
  • Skills in assessment, formulation and treatment of a range of psychological presentations
  • Skills in developing and implementing focused, time limited treatment plans.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance Psychological Services Limited

Address

Alliance Psychological Services Ltd

24 Yarm Road

Stockton-on-tees

Cleveland

TS18 3NA


Employer's website

https://www.alliancepsychology.com/ (Opens in a new tab)


Employer details

Employer name

Alliance Psychological Services Limited

Address

Alliance Psychological Services Ltd

24 Yarm Road

Stockton-on-tees

Cleveland

TS18 3NA


Employer's website

https://www.alliancepsychology.com/ (Opens in a new tab)


For questions about the job, contact:

Martha Thacker

enquiries@impactonteesside.com

01642352747

Date posted

27 July 2022

Pay scheme

Other

Salary

£19,500 to £21,000 a year Pro Rata to Hours Worked

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0163-22-1861

Job locations

Alliance Psychological Services Ltd

24 Yarm Road

Stockton-on-tees

Cleveland

TS18 3NA


High Force Road

Riverside Park Industrial Estate

Middlesbrough

TS2 1RH


Supporting documents