Mental Health Support Worker

Alliance Psychological Services Limited


This job is now closed

Job summary

Alliance are the leading independent provider of mental health and psychological wellbeing services across Teesside and the North East.  With a growing workforce of 160 committed and enthusiastic staff we deliver quality driven evidence-based therapies and support to over 20,000 people each year.  Commissioned through the Tees Valley CCG’s and overseen through the Mental Health & Learning Disability Partnership we lead both on the delivery of IMPACT on Teesside and the Hartlepool and Stockton National Trailblazer for Mental Health Support Teams. We do this through our commitments to working collaboratively with partners, including third sector organisations, local authorities, educational settings and other health and social care providers to ensure the best possible outcomes for those who need our support. We also provide more specialist support in particular areas that have been funded from elsewhere. We have a successful and developing employee support and wellbeing service, that provides unique support to the public and private sector across the North East.

Our team is leading on the transformation of local children’s mental health and wellbeing services and delivering psychological support and emotional well-being services in a range of educational and community settings. 

At Alliance, we encourage and supports opportunities for further training and development. 

Main duties of the job

You will share our service vision and organisation values for understanding and meeting the different needs of individuals, families, and communities across Teesside. We are a strong well-established team who are supportive and friendly. Our ethos is ensuring we provide support for our staff, including their development as we grow our service. 

This is a great time to join Alliance, where our team is leading on the transformation of local children’s mental health and wellbeing services and delivering psychological support and emotional well-being services in a range of educational and community settings. We support a whole school/college approach to improving mental health and wellbeing.  We also provide psychological therapies to children and families with multiple and complex needs.

The successful candidates will work across a range of educational and community-based settings.

For an informal chat about this post, please contact Kaye Hooker at 

Closing Date for Applications: Monday 13th December 2021

Interviews will be held on the: Friday 17th December 2021

You must have right to work in the UK as we are currently unable to offer working visa opportunities.

About us

Alliance offers first rate training and development opportunities, flexible working (where appropriate), 38 days annual leave per annum/pro rata, EAP health scheme and a 3% contributory pension scheme.

Alliance Psychological Services follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of clients.  Please note that due to the nature of the duties of these roles, an enhanced criminal records disclosure will be sought in the event of a successful application.     Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter. Alliance also has Investors in People status and is a Living Wage employer.

Job description

Job responsibilities

The Post Holder will offer clinical and administrative support to Alliance’s Children and Young People and Families (CYPF) Psychological Therapies Service. They will contribute to assessments, waiting list management and CYPF support in collaboration with other members of the team, providing self-help support and signposting to a range of partner agencies.

Main Duties and Responsibilities

To work as a member of the Children and Young People and Families (CYPF) team:

  • To create and maintain effective working relationships within the CYPF Team.
  • To provide support to CYPF waiting to begin treatment including maintaining regular contact and providing information on other sources of help, including guided self-help.
  • To offer advice and support to CYPF in relation to appropriate referral pathways for emotional wellbeing and mental health needs and signpost accordingly.
  • To liaise effectively with specialist CaMHS services and voluntary sector organisations and services
  • To attend team meetings and relevant briefing sessions relating to service developments.
  • To assist in the development and promotion of the service.

To provide a range of therapeutic interventions

  • To inform CYP assessments with parent, carer and professional information.
  • To deliver guided self-help and identify suitable self-help resources to support CYPF waiting for an intervention.
  • To work within an appropriate time framework.
  • To make appropriate onward referrals following initial assessment for CYPF requiring other services, including statutory and voluntary agencies.

To provide a professional and ethical service

  • To maintain appropriate records including all required assessment and evaluation tools.
  • To undertake relevant Continuing Professional Development activities both as required for the purposes of continued professional accreditation or registration and as identified through Alliance’s Professional Development and Appraisal System.
  • To undertake an appropriate amount of clinical supervision from a qualified Clinical Supervisor.
  • To operate within agreed Alliance and professional guidelines and Codes of Practice.
  • To ensure a safe and secure working environment for self and others and to act as necessary within Health and Safety and other guidelines.


  • Responsible for safeguarding children and promoting the welfare of children & young people at all times and operating within local policies and procedures.
  • Taking appropriate safeguarding action to protect children & young people at risk of significant harm.
  • To identify and support families in accessing Early Help Services
  • To share appropriately information with parents/carers or other agencies regarding the child’s wellbeing and progress keeping within the boundaries of Confidentiality and Information sharing protocols.

This job description is designed to identify principal responsibilities only. The post holder is required to be flexible in developing the role in accordance with changes in Alliance’s organisational objectives and priorities.

DBS Check required (level of disclosure): Enhanced

Person Specification



  • Degree or higher award in psychology, counselling or counselling psychology or other recognised training / qualification relevant to the post (e.g., RMN/Social Work)
  • Membership of or registration with an appropriate professional body such as BACP, BABCP, UKCP, BPS
  • Evidence of training in mental health and related issues
  • Good record of Continuing Professional Development and willingness to continue this.


  • Any additional child/young person focused qualification/training
  • Accreditation with BACP, BABCP, BAAT, UKCP, BPS or recognised professional organisation



  • Ongoing clinical supervision of therapeutic work.
  • Experience of working in a mental healthcare setting
  • Awareness of or familiarity with a range of therapeutic approaches, in particular CBT-based interventions.
  • Ability to meet agreed or specified service targets
  • Shows a willingness to work flexibly to meet the needs of both the service and children, young people and families
  • Ability to manage own caseload and time.
  • Demonstrate high standards in written communication
  • Able to write clear reports and letters to referrers.
  • Demonstrate an understanding of a range of mild- moderate mental health problems including anxiety and depression and how it may present in CYPF Care.
  • Demonstrate a knowledge of the issues surrounding work and the impact it can have on mental health/benefit and employment systems.
  • Demonstrate an understanding for the need to use evidence based psychological therapies and how it relates to this post.


  • Experience in a service where agreed targets in place demonstrating clinical outcomes.

Other Skills and Qualities


  • A clear understanding of LSCP policies and procedures and commitment to the safeguarding of children and young people
  • Demonstrates an ability to effectively build and manage relationships with referrers both within schools and community
  • Demonstrate an ability to contribute and support multi agency support plans to enable positive outcomes for children and their families.
  • Demonstrates a consistently positive attitude to working within Alliance
  • Demonstrates ability to work collaboratively with children, young people and families
  • Has the ability to develop good therapeutic relationships with children, young people and families
  • Ability to work within a dynamic and developing service
  • Good understanding of issues surrounding clinical risk
  • Able to develop good therapeutic relationships with clients
  • Demonstration of self-motivation and motivation of others
  • Ability to use clinical supervision and personal development positively and effectively.
  • Ability to work confidently and competently under pressure
  • Able to travel to meet the requirements of the post.
  • Effective communication skills, both verbal and written and the ability to understand and respond to requirements of different audiences
  • Shares information, skills and practice when required
  • Excellent case recording, report writing and case presentation skills
  • Demonstrates competency in using Microsoft Office
  • Experience in using data base systems to record sessions and notes


  • Trained and experienced in groupwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance Psychological Services Limited


24 Yarm Road



TS18 3NA

Employer's website (Opens in a new tab)

For help with your application, contact:

Kaye Hooker


Date posted

26 November 2021

Pay scheme



£19,000 to £20,500 a year


Fixed term


12 months

Working pattern


Reference number


Job locations

24 Yarm Road



TS18 3NA

Supporting documents

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