Education Administration Assistant

Job description

Job responsibilities

Act as first point of contact for the practices and students dealing with all enquiries in a proactive manner, judgement skills required and solution proposing for complex enquiries.

Coordinating learning and education sessions across Salford for clinical and non-clinical staff

Complete the process of the practices becoming an accredited learning environment.

Update in a timely manner placement sheets of learners within the Salford and Trafford services, practices and provide ongoing support.

To coordinate teaching sessions and opportunities for staff across Salford such as PN forums.

Produce reports as and when required for GMTH

Support placements with timetable examples and supporting documentation

Keep up to date records of placement accreditation/ reviews and all student allocations

Keep up to date records of financial transactions relating to student placements.

Assist new placements with the Accreditation process.

Other administrative duties may include dealing with enquiries, monitor inboxes and supporting meetings.

Ensuring CPD training is distributed to staff that are eligible to attend and that the databases for this are kept up to date and accurate.

Student Support

To build and maintain relationships with clinical areas and to support students whilst on placement trouble shooting and dealing with issues as they arise reporting significant concerns to the Student Placement Team at the HEI.

Student Induction

Plan and co-ordinate Student Induction.

Liaise with appropriate Universities contact to ensure all students receive appropriate inductions. Monitor and record attendance and report Universities and placements of non-compliance and ensure students are compliant before placements commence.

Record all information regarding induction using allocation lists from universities. Monitor compliance and reporting to Student Placement Team.

Data Management

Conduct regular audits relating information available on PARE and training quality processes.

To produce appropriate proformas, spreadsheets and databases as required. To enter data on and maintain spreadsheets/other forms of record for example on student placement evaluation and induction attendance and evaluation.

To co-ordinate and organise meetings, update website calendar with induction dates and training.

Implement data and manage system for student placements and allocations.

Communication

Liaise, communicate, and maintain effective working relationships with all training providers and users, internal and external, in the day-to-day business of the Academy.

Monitor the attendance of courses, following up those who fail to attend.

To keep accurate and complete records of communication consistent with RHA policies and procedures.

Resolving complex and conflicting issues which may arise as appropriate using experience, tact and diplomacy to achieve resolution.

Information Resources

Responsible for full administration for the Student Placements including the collation of data, documentation and monitoring for audit purposes and in the preparation of reports, ensuring high levels of accuracy and proficiency in Microsoft packages PowerPoint, Word and Excel.

Develop and maintain procedures that ensure an efficient and effective service delivery for all tasks undertaken.

Manage information systems to support the collection of data updating and amending changes to ensure effective delivery of service.

Coordinate the collection, collation and analysis of surveys or audits to inform and contribute to ever changing service requirement.

Ensure information is passed onto appropriate personnel or disseminated as required.

Leadership

Support the Academy Director in producing required information and reports.

To organise events as and when required, for students and staff.

To encourage a culture of professional and effective communication.

Training & Personal Development

To participate in the annual staff development interview, identifying your own training.

With the Locality Lead, appraise any training you have undertaken to ensure the knowledge or experience you have gained is used effectively.

Attend any online or off-site training deemed relevant to your role and at the request of the Academy manager.

Contribute to the induction and training of new staff at the sites.

Person Specification

Qualifications

Essential

• IT skills in areas such as Microsoft office, excel, databases and the internet as well as using social media

Experience

Essential

• experience in organising, prioritising and managing time effectively

Knowledge and Skills

Essential

• flexible approach to work.
• teamworking skills and the ability to work alone without supervision
• Excellent communication skills

Desirable

• strong interpersonal skills to help you relate to students, academic staff from HEIs, primary care staff and colleagues in other areas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Salford Primary Care Together (SPCT)

Address

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL

Employer's website

https://www.spctogether.co.uk (Opens in a new tab)