Lead Practice Nurse

Job description

Job responsibilities

Management responsibilities

Enable the nursing team to work effectively and provide a high quality service to patients and to work effectively with other agencies.

Identify the workforce that is required to provide services to meet the needs of the patient population and negotiate with the practice management team for this workforce

Monitor and advise on the effective use of physical and financial resources by the practice nursing team

Enable the practice nursing team to apply and improve clinical governance and risk management systems

Lead and monitor the development and implementation of policies, standards and guidelines across the practice nursing team

Analyse, interpret and report data on health and well-being, related needs and service use

Allocate, co-ordinate, monitor and assess the work of the nursing team and individuals

Recruit and select staff to meet the health and well-being needs of the practice population

Supervise and assess staff performance and development

Offer and provide clinical supervision to other members of the practice nursing team and act as a clinical ''expert''

Develop a working environment that promotes healthy, safe and effective work outcomes

Clinical responsibilities

Identify, assess and diagnose patients with complex health needs across the practice population

Lead the introduction and use of technical and specialist nursing treatments for patients with complex healthcare needs

Lead and develop programmes to improve health and well-being and meet the specific needs of communities, groups and individuals

Work with others to change policies and improve health and well-being and reduce inequalities

Lead the implementation and evaluation of evidence-based practice to improve the services offered by the practice nursing team

Lead the team in quality assurance, development and clinical governance.

Work with other members of the practice team in the implementation of specific aspects of the NSFs.

Patient Services

First point of contact for any patient complaints presented at reception. Taking the lead on resolution where appropriate and escalating where required. Ensuring all complaints are recorded and corrective action/improvements made where needed.

Facilitate an annual patient survey and collate the results to deliver back to the team. Work collaboratively on any improvement plan as a result of the patient survey and help with the implementation.

Management of chronic disease

Diagnosis, monitoring and development of individual management plans; agreeing these as appropriate with the patient and other health professionals

Therapeutic monitoring:

Recognising abnormalities

Identifying the impact of treatment and implementing or recommending changes as appropriate.

Patient health checks

Working with patients to develop a management plan where health problems or potential health problems are identified

Identifying health trends and public health issues and working with the team and others to combat these.

Risk assessment

Recognising issues and gathering sufficient information to refer (eg drugs; domestic violence; child protection; vulnerable adults; senior patients; social problems)

Health screening

Providing in-depth monitoring and advice as appropriate and working with the patient in deciding on management plans

Considering the issues in the light of the practice population.

Travel health

Provision of specialist and evidence based support to the team

Working with public health initiatives, ensuring the work of the team is up to date.

Immunisation (adult and child)

Working with public health initiatives, ensuring the work of the team is up to date.

Leading the team in achieving the immunisation guidelines and targets

First contact

Working as an autonomous practitioner on more complex cases.

Policies and Procedures

Comply with all SPCT policies and procedures, identifying improvements where appropriate

To uphold the confidentiality of all records held by SPCT, whether they are patient records, employee records or management information.

To work within Calidcott principles and SPCTs information governance policies and protocols

To report significant events via Ulysses, as per SPCT procedure.

Infection Control

Take individual responsibility to ensure working practice is safe and follow the policies and procedures of Salford Primary Care Together.

Safeguarding responsibilities

Safeguarding is everyones responsibility. Employees must at all times have regards for the need to safeguard, inclusive of modern-day Slavery and Human Trafficking and promote the welfare of children and adults at risk in line with legislation. Employees of SPCT must follow all safeguarding policies and procedures and reporting mechanisms to raise safeguarding concerns and keep up to date with safeguarding training as required.

Health & safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

Management and maintenance of PPE for the practice, including provision, ordering, availability and ongoing correct usage by staff

Responsible for hand hygiene across the practice

Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice

Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes

Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.

Safe management of sharps procedures, including training, use, storage and disposal

Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile way, safe and free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management

Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers

Undertaking periodic infection control training (minimum twice annually)

Routine management of own team / team areas, and maintenance of work space standards

Waste management, including collection, handling, segregation, container management, storage and collection. Spillage control procedures, management and training

Decontamination control procedures, management and training, and equipment maintenance

Maintenance of sterile environments

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that NMC professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services

Person Specification

Qualifications

Essential

• Qualified Practice Nurse with a minimum of 2 years experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Salford Primary Care Together (SPCT)

Address

Little Hulton Health Centre

4 Longshaw Drive

Worsley

Manchester

M28 0BB

Employer's website

https://www.spctogether.co.uk (Opens in a new tab)