Medical Receptionist

Salford Primary Care Together (SPCT)

Information:

This job is now closed

Job summary

Are you passionate about making a difference? Join us now!

We are currently looking for 3 full time (37.5 hours per week) Medical Receptionist's to be based across our 3 SPCT Practices sites at Eccles, Little Hulton and Kersal.

We are open 8am to 8pm weekdays and 9am to 12pm weekends and require staff with the flexibility to be available during these hours.

Main duties of the job

You will;

  • assist patients on a daily basis, face to face and via the telephone
  • undertake general administration duties
  • work alone and as part of a team
  • be highly organised
  • enjoy working with the public
  • be committed to making a difference

You will have;

  • excellent communication skills
  • a professional yet caring approach
  • a strong work ethic
  • an eye for detail

More than this, you will be passionate about helping people to change their lives for the better.

About us

To arrange an informal chat or to find more information out about this role please contact Angela Knight by email angela.knight6@nhs.net

Date posted

08 April 2021

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0161-21-9381

Job locations

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL


28 Barton Lane

Eccles

Manchester

M30 0TU


94 Littleton Road

Salford

M7 3SE


Haysbrook Avenue

Worsley

Manchester

M28 0AY


Job description

Job responsibilities

JOB TITLE: Medical Receptionist

SALARY: Living Wage per hour

HOURS: Up to 37.5 hours per week

BASE: Usual base but may be required to work at any SPCT Practices site

RESPONSIBLE TO: Team Leader

ACCOUNTABLE TO: Team Leader

JOB SUMMARY:

To offer assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone between the hours of 7.00 and 21.00 Monday to Sunday as required.

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

..Please find the full job description attached.

Job description

Job responsibilities

JOB TITLE: Medical Receptionist

SALARY: Living Wage per hour

HOURS: Up to 37.5 hours per week

BASE: Usual base but may be required to work at any SPCT Practices site

RESPONSIBLE TO: Team Leader

ACCOUNTABLE TO: Team Leader

JOB SUMMARY:

To offer assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone between the hours of 7.00 and 21.00 Monday to Sunday as required.

To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

..Please find the full job description attached.

Person Specification

Qualifications

Essential

  • Good general education including GCSE English or equivalent
  • A demonstrable commitment to professional development

Desirable

  • Evidence of Primary Care training courses

Experience

Essential

  • Previous receptionist or clerical background.
  • Excellent interpersonal and communication skills both verbal and written.
  • Computer literate in the use of a Windows-based PC.
  • Keyboard skills.
  • Ability to cope with more than one task at a time and move between tasks as required.
  • Ability to work unsupervised.
  • Ability to cope in a stressful or emergency situation.
  • Evidence of collaborative working within teams.

Desirable

  • Worked in General Practice/Primary Care
  • Experience of clinical system i.e. Vision, Emis

Skills, knowledge and attributes

Essential

  • Excellent Customer Care
  • Excellent Communication skills both written and verbal
  • Committed to providing patient centered care.
  • Excellent communication skills
  • Ability to work as part of a multi-disciplinary team.
  • Flexibility to cover additional sessions.
  • Ability to use own judgment, resourcefulness, common sense and knowledge to respond to queries and requests.
  • Able to manage own time effectively.
  • Ability to recognise and adhere to the need for strict confidentiality.
  • Computer Literate
  • Must be flexible
Person Specification

Qualifications

Essential

  • Good general education including GCSE English or equivalent
  • A demonstrable commitment to professional development

Desirable

  • Evidence of Primary Care training courses

Experience

Essential

  • Previous receptionist or clerical background.
  • Excellent interpersonal and communication skills both verbal and written.
  • Computer literate in the use of a Windows-based PC.
  • Keyboard skills.
  • Ability to cope with more than one task at a time and move between tasks as required.
  • Ability to work unsupervised.
  • Ability to cope in a stressful or emergency situation.
  • Evidence of collaborative working within teams.

Desirable

  • Worked in General Practice/Primary Care
  • Experience of clinical system i.e. Vision, Emis

Skills, knowledge and attributes

Essential

  • Excellent Customer Care
  • Excellent Communication skills both written and verbal
  • Committed to providing patient centered care.
  • Excellent communication skills
  • Ability to work as part of a multi-disciplinary team.
  • Flexibility to cover additional sessions.
  • Ability to use own judgment, resourcefulness, common sense and knowledge to respond to queries and requests.
  • Able to manage own time effectively.
  • Ability to recognise and adhere to the need for strict confidentiality.
  • Computer Literate
  • Must be flexible

Employer details

Employer name

Salford Primary Care Together (SPCT)

Address

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL


Employer's website

https://www.spctogether.co.uk (Opens in a new tab)

Employer details

Employer name

Salford Primary Care Together (SPCT)

Address

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL


Employer's website

https://www.spctogether.co.uk (Opens in a new tab)

For questions about the job, contact:

Angela Knight

angela.knight6@nhs.net

Date posted

08 April 2021

Pay scheme

Other

Salary

£9.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0161-21-9381

Job locations

3rd Floor, 2 City Approach

Albert Street

Eccles

Salford

M300BL


28 Barton Lane

Eccles

Manchester

M30 0TU


94 Littleton Road

Salford

M7 3SE


Haysbrook Avenue

Worsley

Manchester

M28 0AY


Supporting documents

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