Head of Estates and Facilities

WILLOWBROOK HOSPICE

Information:

This job is now closed

Job summary

We have an exciting new Senior Management opportunity at Willowbrook as we look to recruit for a new Head of Estates and Facilities. This is a key role in the Senior Leadership Team and will be responsible for the Hospices estates and patient facing services. These include:

  • Catering Team
  • Housekeeping Team
  • Gardening Team
  • Maintenance Team

Main duties of the job

This is a full-time role, 37.5 hours per week primarily Monday to Friday. The role has both strategic and operational components and will include taking overall responsibility for the maintenance and upkeep of all Willowbrook buildings and facilities. This will include developing a plan of work to continue to improve and enhance our facilities, ensuring compliance with relevant health and safety legislation, and other relevant standards and best practice.

The role also involves managing patient facing services in the Hospice building, overseeing budgets, line managing teams, and handling procurement activities on a day-to-day basis.

Qualifications

  • Facility Management (FM) and Procurement skills
  • Analytical Skills and Budgeting expertise
  • Experience in Line Management
  • Strong understanding of healthcare facilities management
  • Excellent communication and interpersonal skills
  • Relevant qualifications in Health and Safety (NEBOSH)
  • Knowledge of health and safety regulations

About us

Willowbrook Hospice is an Independent Charity which operates a Specialist Palliative Care Unit for patients across Knowsley and St Helens who have various life-limiting diseases.

Date posted

25 July 2024

Pay scheme

Other

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0158-24-0004

Job locations

PORTICO LANE

PRESCOT

L34 2QT


Job description

Job responsibilities

The Head of Estates and Facilities is a key role accountable for the management of total facilities services across the Hospice, The Living Well and our retail sites.

The Head of Estates and Facilities will be accountable for the operational delivery of high-quality catering, housekeeping and maintenance service to all patients, employees, volunteers, and visitors to the Hospice.

They will also be accountable for the fabric of the Hospice building and tangible assets including planned preventative maintenance (PPM), waste management, contract and contractor management, security, utilities, and energy sustainability. They will be the nominated competent person ensuring health and safety legislative and policy compliance.

Ensure all Estates and Facilities services operate within agreed budget, be responsible for managing and reporting on Capex budget and to lead on procurement activity ensuring compliance with procedure and best value for money.

Lead on business continuity planning for the hospice

Participate in the place-based management on call rota

Be a member of the Hospice Senior Leadership Team to contribute to the strategic development of Estates and Facilities services. (Catering, housekeeping, maintenance, IT and gardening)

Job description

Job responsibilities

The Head of Estates and Facilities is a key role accountable for the management of total facilities services across the Hospice, The Living Well and our retail sites.

The Head of Estates and Facilities will be accountable for the operational delivery of high-quality catering, housekeeping and maintenance service to all patients, employees, volunteers, and visitors to the Hospice.

They will also be accountable for the fabric of the Hospice building and tangible assets including planned preventative maintenance (PPM), waste management, contract and contractor management, security, utilities, and energy sustainability. They will be the nominated competent person ensuring health and safety legislative and policy compliance.

Ensure all Estates and Facilities services operate within agreed budget, be responsible for managing and reporting on Capex budget and to lead on procurement activity ensuring compliance with procedure and best value for money.

Lead on business continuity planning for the hospice

Participate in the place-based management on call rota

Be a member of the Hospice Senior Leadership Team to contribute to the strategic development of Estates and Facilities services. (Catering, housekeeping, maintenance, IT and gardening)

Person Specification

Skills

Essential

  • Able to communicate well.
  • Well-developed planning & Organisational skills
  • Good analytical skills
  • Good report writing skills.
  • Ability to identify and resolve problems.
  • Good interpersonal skills
  • Good IT skills

Knowledge

Essential

  • Knowledge of Health & Safety, Food Hygiene and Assured Safe Catering
  • Knowledge of Risk management systems

Desirable

  • Knowledge of building maintenance and M&E installations

Qualifications

Essential

  • NEBOSH General Certificate Trained (or equivalent)
  • GCSEs (or equivalent) including Maths and English
  • Management /Leadership training

Desirable

  • Management qualifications
  • Degree or diploma in Facilities Management, Hospitality Services or Administration Management
  • Membership Institute of Workplace and Facilities Management
  • NEBOSH Fire safety and Risk Management.

Experience

Essential

  • Substantial experience at a senior level in facilities management or administration
  • Experience of maintenance contract management
  • Considerable experience in managing Health & Safety
  • Experience of Training & Development
  • Substantial experience of managing staff, including performance management, timetables, and rostering
  • Experience of managing budgets

Desirable

  • Experience of building maintenance installations
  • Previous experience at a senior level in a healthcare environment
Person Specification

Skills

Essential

  • Able to communicate well.
  • Well-developed planning & Organisational skills
  • Good analytical skills
  • Good report writing skills.
  • Ability to identify and resolve problems.
  • Good interpersonal skills
  • Good IT skills

Knowledge

Essential

  • Knowledge of Health & Safety, Food Hygiene and Assured Safe Catering
  • Knowledge of Risk management systems

Desirable

  • Knowledge of building maintenance and M&E installations

Qualifications

Essential

  • NEBOSH General Certificate Trained (or equivalent)
  • GCSEs (or equivalent) including Maths and English
  • Management /Leadership training

Desirable

  • Management qualifications
  • Degree or diploma in Facilities Management, Hospitality Services or Administration Management
  • Membership Institute of Workplace and Facilities Management
  • NEBOSH Fire safety and Risk Management.

Experience

Essential

  • Substantial experience at a senior level in facilities management or administration
  • Experience of maintenance contract management
  • Considerable experience in managing Health & Safety
  • Experience of Training & Development
  • Substantial experience of managing staff, including performance management, timetables, and rostering
  • Experience of managing budgets

Desirable

  • Experience of building maintenance installations
  • Previous experience at a senior level in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

WILLOWBROOK HOSPICE

Address

PORTICO LANE

PRESCOT

L34 2QT


Employer's website

https://www.willowbrook.org.uk/ (Opens in a new tab)

Employer details

Employer name

WILLOWBROOK HOSPICE

Address

PORTICO LANE

PRESCOT

L34 2QT


Employer's website

https://www.willowbrook.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Director

Lynda Finney

catherined@willowbrookhospice.org.uk

01514308736

Date posted

25 July 2024

Pay scheme

Other

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0158-24-0004

Job locations

PORTICO LANE

PRESCOT

L34 2QT


Supporting documents

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