CBC Health

Primary Care Network Administrator

Information:

This job is now closed

Job summary

Are you looking for a new challenge?

Do you want to be part of a forward-thinking community-based provider that supports general practice?

Then you are the person we are looking for. We are recruiting an experienced administrator to support the Gateshead Central South Primary Care Network in Gateshead. Working with the Primary Care Network Clinical Directors and Managers we are offering a competitive salary, and T's and C's for the right person.

You will need to be experienced in general administration duties, have enhanced communication skills and be IT competent as this role requires you to be able to produce reports, timelines, action plans and co ordinate a number of programs of work.

If this sounds like the job you have been looking for and you'd like to discuss the role further, please contact Linda Nutting on 0191 4772243

Main duties of the job

The post holder will offer administrative support to the PCN Manager and Clinical Directors of Gateshead Primary Care Networks (PCN’s). This individual will be a key point of contact for staff, member practices and will be able to sign post queries to relevant individuals as appropriate. The post holder will provide support in monitoring the progress of activity undertaken by the PCN and analyse and collate data for presentation to internal and external stakeholders. This role involves providing high quality, comprehensive and effective administration skills across a wide variation of work. The post holder will need to be capable of independently travel across Gateshead and work flexibly to meet the needs of the PCN leads and PCN Manager.

About us

CBC Health is a not-for-profit provider of community and primary care in the North-East of England. Established in 2006 as a member organisation CBC Health supports federated General Practice in Gateshead developing innovative solutions to support resilient General Practice.

Details

Date posted

01 March 2022

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Fixed term

Duration

23 months

Working pattern

Part-time

Reference number

E0154-22-5173

Job locations

Building 7 Queens Park

Queensway, Team Valley

Gateshead

NE11 0QD


Job description

Job responsibilities

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

Good standards of general education - minimum of 4 GCSE’s, at Grade 4 or above or equivalent must include English Language.

Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard

Educated to NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)

Experience of working as part of a multi-disciplinary team

Clear communicator

Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, PowerPoint

Working knowledge of Data Protection and Caldicott Principles

Ability to prioritise workload

Ability to work on their own initiative

Ability to work without supervision

Ability to compose and correct correspondence

Ability to communicate effectively, either verbally or electronically with a wide range of professionals and wider stakeholders

Ability to work independently and with professional discretion

Experience of working in a healthcare environment

Daily requirements to sit at desk and use computer/VDU for multiple purposes

Excellent organisational skills

Strong interpersonal skills and the ability to build relationships with stakeholders, including all staff, board members, internal and external partners

OPERATIONAL RESPONSIBILITIES:

Provide direct support to the PCN Business Manager and Clinical Directors

Organise meetings or events related to any PCN activity.

Support implementation of initiatives through timely and relevant information analysis and administrative support.

Deliver against agreed objectives, achieving quality outcomes

FUNCTIONAL RESPONSIBILITIES:

To prepare, produce, review and circulate all documents required for meetings in a timely fashion and to a high standard

Minute meetings where required. Drawing up action points, circulating and chasing outcomes.

Developing and managing implementation plans

Managing and appropriately distributing mail via an NHS email account.

Supporting PCN members with all other reasonable administration requests.

Answering queries and questions in a timely fashion, signposting as required

Being polite, courteous and professional in customer and stakeholder communications

Be accountable for the designated portfolio of work

INFORMATION MANAGEMENT: 

Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.

Develop and maintain electronic systems and/or databases required for the role.

Maintain all administrative and information resources in keeping with local and national guidance.

Use and management of GP Team net PCN portal

COMMUNICATION AND RELATIONSHIPS:

Maintain positive relationships with a broad range of internal and external stakeholders. This includes but is not limited to:

Participating in relevant internal and external working groups and initiatives to provide information to inform the development and delivery of the PCNs strategic objectives.

Work collaboratively across organisations to develop and implement project management processes and data collection systems that will provide accurate and timely data.

Communicate information and issues, including briefings and reports to support the development of the PCN.

Be capable of working autonomously but also as part of a team

Job description

Job responsibilities

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

Good standards of general education - minimum of 4 GCSE’s, at Grade 4 or above or equivalent must include English Language.

Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard

Educated to NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)

Experience of working as part of a multi-disciplinary team

Clear communicator

Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, PowerPoint

Working knowledge of Data Protection and Caldicott Principles

Ability to prioritise workload

Ability to work on their own initiative

Ability to work without supervision

Ability to compose and correct correspondence

Ability to communicate effectively, either verbally or electronically with a wide range of professionals and wider stakeholders

Ability to work independently and with professional discretion

Experience of working in a healthcare environment

Daily requirements to sit at desk and use computer/VDU for multiple purposes

Excellent organisational skills

Strong interpersonal skills and the ability to build relationships with stakeholders, including all staff, board members, internal and external partners

OPERATIONAL RESPONSIBILITIES:

Provide direct support to the PCN Business Manager and Clinical Directors

Organise meetings or events related to any PCN activity.

Support implementation of initiatives through timely and relevant information analysis and administrative support.

Deliver against agreed objectives, achieving quality outcomes

FUNCTIONAL RESPONSIBILITIES:

To prepare, produce, review and circulate all documents required for meetings in a timely fashion and to a high standard

Minute meetings where required. Drawing up action points, circulating and chasing outcomes.

Developing and managing implementation plans

Managing and appropriately distributing mail via an NHS email account.

Supporting PCN members with all other reasonable administration requests.

Answering queries and questions in a timely fashion, signposting as required

Being polite, courteous and professional in customer and stakeholder communications

Be accountable for the designated portfolio of work

INFORMATION MANAGEMENT: 

Carry out timely and accurate information analysis and reporting on agreed areas of portfolio and present findings in an agreed manner.

Develop and maintain electronic systems and/or databases required for the role.

Maintain all administrative and information resources in keeping with local and national guidance.

Use and management of GP Team net PCN portal

COMMUNICATION AND RELATIONSHIPS:

Maintain positive relationships with a broad range of internal and external stakeholders. This includes but is not limited to:

Participating in relevant internal and external working groups and initiatives to provide information to inform the development and delivery of the PCNs strategic objectives.

Work collaboratively across organisations to develop and implement project management processes and data collection systems that will provide accurate and timely data.

Communicate information and issues, including briefings and reports to support the development of the PCN.

Be capable of working autonomously but also as part of a team

Person Specification

Qualifications

Essential

  • Good standards of general education - minimum of 4 GCSEs, at Grade 4 or above or equivalent must include English Language
  • Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard
  • Educated to NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards

Experience

Essential

  • Experience of working as part of a multi-disciplinary team
  • Clear communicator
  • Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, PowerPoint
  • Ability to prioritise workload
  • Ability to work on their own initiative
  • Ability to work without supervision
  • Ability to compose and correct correspondence
  • Ability to communicate effectively, either verbally or electronically with a wide range of professionals and wider stakeholders
  • Ability to work independently and with professional discretion
  • Excellent organisational skills

Desirable

  • Experience of working in a healthcare environment
  • Working knowledge of Data Protection and Caldicott Principles
Person Specification

Qualifications

Essential

  • Good standards of general education - minimum of 4 GCSEs, at Grade 4 or above or equivalent must include English Language
  • Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard
  • Educated to NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards

Experience

Essential

  • Experience of working as part of a multi-disciplinary team
  • Clear communicator
  • Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, PowerPoint
  • Ability to prioritise workload
  • Ability to work on their own initiative
  • Ability to work without supervision
  • Ability to compose and correct correspondence
  • Ability to communicate effectively, either verbally or electronically with a wide range of professionals and wider stakeholders
  • Ability to work independently and with professional discretion
  • Excellent organisational skills

Desirable

  • Experience of working in a healthcare environment
  • Working knowledge of Data Protection and Caldicott Principles

Employer details

Employer name

CBC Health

Address

Building 7 Queens Park

Queensway, Team Valley

Gateshead

NE11 0QD


Employer's website

http://www.cbchealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

CBC Health

Address

Building 7 Queens Park

Queensway, Team Valley

Gateshead

NE11 0QD


Employer's website

http://www.cbchealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Director: Gateshead Central South PCN

Linda Nutting

l.nutting@nhs.net

01914772243

Details

Date posted

01 March 2022

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Fixed term

Duration

23 months

Working pattern

Part-time

Reference number

E0154-22-5173

Job locations

Building 7 Queens Park

Queensway, Team Valley

Gateshead

NE11 0QD


Supporting documents

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