Healthcare Assistant / Administrator

Job description

Job responsibilities

About The Role

An exciting opportunity is available for an enthusiastic Administrator to join and support the admin team at Woking MRI, which falls under our  Ashford and St. Peter's MRI units in Surrey. The role is based across two sites Woking, & Chertsey - operating 4 MRI scanners.  We have a large team of Radiographers and Administrators providing an efficient and professional service to patients, the Trust, and our private referrers.

You should ideally have experience in a Healthcare environment as you will be required to meet and greet patients.

A key element of the role is to make telephone bookings for patients attending our services. To be successful in this role you must have good communication skills both written and verbal, together with good IT and administration skills. A flexible, organized and enthusiastic attitude is essential.

Please note this role will be primarily based at Woking MRI, However you will be required to working shifts in rotation across  Woking and  Chertsey.

Please note that we will be interviewing throughout the duration of this advert. Therefore if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

As a successful applicant you must be able to demonstrate:

• experience using Microsoft office

• skills of organising filing systems and computer files

• good customer service skills

• excellent communication skills, as you will be both patient facing and using the telephone.

• IT literacy

• excellent organisational skills

• the ability to work well under pressure

• the ability to multi task

Alliance Medical are Europe's leading independent provider of imaging services. 

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. 

We operate a robust pre-employment screening process for all roles which includes proof of professional registration and qualifications, DBS checking and occupational health assessments.

We live by our company values to ensure the highest level of patient care:  

Our Values 

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way. 

Collaboration: 

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more. 

Excellence: 

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect. 

Learning: 

Knowledge and understanding comes from learning.  At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working. 

Efficiency: 

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives. 

Openness: 

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients. 

Person Specification

Sponsorship

Essential

• Must have the right to work in the UK without the need for sponsorship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alliance Medical Ltd

Address

Heathside Road

Woking

GU22 7HS

Employer's website

https://www.alliancemedical.co.uk/ (Opens in a new tab)