Medical Secretary

Job description

Job responsibilities

To prioritise all incoming correspondence and distribute or process as necessary

To type, from patient records, electronic and audio devices, all letters required

Ensure SystymOne address book, templates and pathways relating to referrals and providers

are up to date

Use e-referral (Choose and Book) service for referrals and advice

Manage work lists on e-referral service

To enter correspondence onto the Patient records as and when required utilising the appropriate read codes

Ensure that all urgent and 2 week wait referrals have been received by the recipient

Respond to any patient queries relating to an existing referral

Liaising with other healthcare providers regarding issues relating to existing referrals/letters and queries the clinicians may need resolving

To communicate and liaise between all disciplines of staff as required

Maintain any personal correspondence files as required by Practices

Perform any reasonable administrative tasks as requested

Person Specification

Qualifications

Essential

• GCSE Grade A-C in English and Maths.
• Audio typing RSA stages III word processing or similar.
• Experience of using own initiative.
• General office experience.
• Experience of dealing effectively with the general public.
• Experience of making efficient use of booking systems to ensure appropriate use of appointments by patients.
• Working knowledge of medical terminology.
• Local knowledge of the healthcare system.
• Working knowledge of local health and social care providers.
• Excellent written and oral communication skills.
• Ability to work under pressure while maintaining a positive professional attitude.
• Ability to work as part of the team.
• Ability to type at a fast speed.
• Excellent attention to detail and accuracy.

Desirable

• Previous medical secretary experience.
• Experience of using SystmOne.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clinicare Health Support Services Ltd

Address

Manor Park Surgery

Bellmount Close

Leeds

LS13 2UP

Employer's website

http://www.robinlanehealthandwellbeingcentre.com/ (Opens in a new tab)