P-RESET Administrator

Tower Hamlets GP Care Group

The closing date is 26 February 2025

Job summary

The P-RESET Administrator will be a key member of the team who will contribute and support the delivery of the Tower Hamlets Drug & Alcohol Support Service (P-RESET). They will support administrative systems across the whole service including how information is collected, used, stored and analysed to ensure that the service is aligned to best meet the needs of our Tower Hamlets general practice providers and LBTH Commissioners (Drug and Alcohol Action Team DAAT with Public Health). Providing information, advice and support to the Service Lead and Clinical Lead of the service team to develop, deliver and maintain a dynamic and effective service.

Main duties of the job

Arrange meetings required for service delivery, including room bookings, minute taking and ensuring dissemination of reports and documents.
Responsible for agreeing with the Service Lead items for agendas and distributing the papers for service management meetings.
Responsible for the maintenance of the practice NDTMS lists and distributions.
Responsible for keeping up-to-date information on practices and their staff.
Responsible for sending quarterly financial information to practices in collaboration with the TH GP Care Group Finance Team.
Monitoring progress against practice financial invoicing and liaise with TH GP Care Group Finance team.
Carry out ad-hoc administrative duties, including calculating costs and compiling information into spreadsheets, bringing together information from various sources and chasing contributors.
Manage confidential data in an appropriate manner and in accordance with the Data Protection Act.

About us

Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.

Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/

The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.

Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/

The key priorities for the Care Group are:

Innovation and support for primary care

Being a great place to work

Integrating primary and community care

Providing of high-quality cost-effective care to local people

Influencing improvements in health outcomes

Date posted

12 February 2025

Pay scheme

Other

Salary

£27,082 a year

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working

Reference number

E0136-25-0009

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ

Job description

Job responsibilities

Actively work towards developing and maintaining effective working relationships and collaborative working both within and outside the GP Care Group. This includes building relationships with practices.
Support the P-RESET Service Lead in the day-to-day management of the service.
To keep up to date with developments within the delivery of Drug and Alcohol services.
Act as an initial point of contact (telephone and email) to deal with service enquiries, prioritising and referring as appropriate.
To support setting up, co-ordinating or attending training events as appropriate working in close partnership with CEPN and the clinical lead team, and other agencies e.g., RCGP.
To be responsible for maintaining a training register by practice.
Responsibility for the maintenance of the DARD lists and distributions.
Supporting with meetings as a rep from P-RESET, council meetings, monitoring meetings, and Reset meetings.
Support with report writing newsletters, service policies, exception reports, monitoring reports, annual reports.
To support setting up, co-ordinating or attending training events as appropriate working in close partnership with CEPN and the clinical lead team, and other agencies e.g., RCGP

Job description

Job responsibilities

Actively work towards developing and maintaining effective working relationships and collaborative working both within and outside the GP Care Group. This includes building relationships with practices.
Support the P-RESET Service Lead in the day-to-day management of the service.
To keep up to date with developments within the delivery of Drug and Alcohol services.
Act as an initial point of contact (telephone and email) to deal with service enquiries, prioritising and referring as appropriate.
To support setting up, co-ordinating or attending training events as appropriate working in close partnership with CEPN and the clinical lead team, and other agencies e.g., RCGP.
To be responsible for maintaining a training register by practice.
Responsibility for the maintenance of the DARD lists and distributions.
Supporting with meetings as a rep from P-RESET, council meetings, monitoring meetings, and Reset meetings.
Support with report writing newsletters, service policies, exception reports, monitoring reports, annual reports.
To support setting up, co-ordinating or attending training events as appropriate working in close partnership with CEPN and the clinical lead team, and other agencies e.g., RCGP

Person Specification

Other requirements

Essential

Willingness to address CPD (continuing professional development)

Experience

Essential

Experience in a PA/Secretarial or administrative role.
Experience of maintaining effective administrative systems both manual and computerised.

Skills and Abilities

Essential

Good communication, written and verbal (remotely and in person)

Knowledge

Essential

Knowledge IT packages such as Microsoft Word, Excel Outlook, Access and PowerPoint

Person Specification

Other requirements

Essential

Willingness to address CPD (continuing professional development)

Experience

Essential

Experience in a PA/Secretarial or administrative role.
Experience of maintaining effective administrative systems both manual and computerised.

Skills and Abilities

Essential

Good communication, written and verbal (remotely and in person)

Knowledge

Essential

Knowledge IT packages such as Microsoft Word, Excel Outlook, Access and PowerPoint

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ

Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)

Employer details

Employer name

Tower Hamlets GP Care Group

Address

Island Health

145 East Ferry Road

London

E14 3BQ

Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)

For questions about the job, contact:

P-RESET Service Lead

Rittu Vadher

Rittu.vadher@gpcg.co.uk

07710365771

Date posted

12 February 2025

Pay scheme

Other

Salary

£27,082 a year

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working

Reference number

E0136-25-0009

Job locations

Island Health

145 East Ferry Road

London

E14 3BQ

Supporting documents

Privacy notice

Tower Hamlets GP Care Group's privacy notice (opens in a new tab)