Job summary
As part of Waltham Forest strategic working, the service works to improve outcomes for children, young people and their families. This strategic and partnership approach will be vital within this role to achieve quality integrated care. The Head of Service will have a leadership role and therefore work with the Director for Operations and Clinical Director, to represent the organisation as appropriate.
Main duties of the job
The Head
of Service will play a key role in providing strong and inspirational
leadership to the Children and Young People Services as part of an integrated
approach across the Borough working in partnership with key stakeholders
across the Children and Young peoples spectrum. The post holder will be
expected to support their team, department, and organisation to achieve the
organisations values in their day-to-day work.
The Head of Service will be responsible for the
delivery of high quality, outcome focused services that meet the needs of the
local population. The post-holder will lead the successful delivery and
continuous improvement of the service to achieve agreed KPIs including the
management of delegated budgets.
The Head of Service will have an effective staff management
skill, and a strong, compassionate, strengths based, and nurturing leadership
approach to instil the organisations values and develop the integration of
Children and Young People Services supported with effective transition as
part of an approach to caring for children, young people and their families
within the Borough.
We reserve the right to close this vacancy early
if we receive sufficient applications for the role.
About us
Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/
The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/
The key priorities for the Care Group are:
Innovation and support for primary care
Being a great place to work
Integrating primary and community care
Providing of high-quality cost-effective care to local people
Influencing improvements in health outcomes
Job description
Job responsibilities
The Head of Service will support
the delivery of a programme of change for the benefit of children, young people
their families, and staff, including fostering positive relationships with
partner agencies including Public Health, Social Care, Primary Care, Childrens
Centres, Education, Schools and Mental Health Services and the Voluntary and Community
sector.
The postholder will provide
robust and supportive operational management to the 0-19 teams across the service to ensure the delivery of agreed
priorities, that there is effective rostering and staff management, and deliver
agreed KPIs.
The post holder will be
responsible for the management of delegated budgets, cost effective use of
resources, and the achievement of agreed cost improvement programmes.
The post-holder will be
responsible for performance management including the accurate input/collation
of data and service quality reports and delivery to meet the requirements of
the contract.
The post holder will
oversee delivery of all commissioners requirements and undertake quality assurance processes
before submission.
The Head of Service will
be responsible and accountable for implementation of robust systems and
processes that ensure there is a continuing improvement in the quality of the
service provided using co-production to direct and drive change.
Safeguarding is
fundamental to the health and wellbeing of children and their families the Head
of Service will facilitate strong leadership in the child safeguarding agenda,
embedding safeguarding leadership in practice and decision making. The Head of
Service will ensure access for staff to professional and safeguarding supervision,
enabling staff to escalate issues and concerns in line with local policies and
procedures.
In partnership with the
Safeguarding Lead and the Clinical Director, the Head of Service will ensure
the production and monitoring of a safeguarding annual work plan that reflects
organisational needs.
The Head of Service will collaborate
with the Named Nurse, Safeguarding Team, and Clinical Director to support:
the timely completion of IMRs for Serious Case Reviews
for children
implement and report on action plans from Child
Safeguarding Practice reviews.
Contribute to reports
including an annual report to the Board and Quality & Safety Committee,
Local Safeguarding Adult and Childrens Boards and other forums concerned with
assurance and learning.
The Head of Service will collaborate
with the Clinical Director and the organisations identified portfolio lead to
develop, facilitate, and implement appropriate training and development
programmes and support staff to t enhance practice and care whilst meeting
organisational objectives and Children and Young People Health Programme initiatives.
The Head of Service will be
responsible for the development of a service level risk register that feeds
into the organisations risk process. Risks will be raised within the
organisation via Datix and governance processes.
The post holder will collaborate
with Executive colleagues to ensure organisation wide compliance and delivery
of the patient safety, clinical effectiveness, and patient experience agenda.
Job description
Job responsibilities
The Head of Service will support
the delivery of a programme of change for the benefit of children, young people
their families, and staff, including fostering positive relationships with
partner agencies including Public Health, Social Care, Primary Care, Childrens
Centres, Education, Schools and Mental Health Services and the Voluntary and Community
sector.
The postholder will provide
robust and supportive operational management to the 0-19 teams across the service to ensure the delivery of agreed
priorities, that there is effective rostering and staff management, and deliver
agreed KPIs.
The post holder will be
responsible for the management of delegated budgets, cost effective use of
resources, and the achievement of agreed cost improvement programmes.
The post-holder will be
responsible for performance management including the accurate input/collation
of data and service quality reports and delivery to meet the requirements of
the contract.
The post holder will
oversee delivery of all commissioners requirements and undertake quality assurance processes
before submission.
The Head of Service will
be responsible and accountable for implementation of robust systems and
processes that ensure there is a continuing improvement in the quality of the
service provided using co-production to direct and drive change.
Safeguarding is
fundamental to the health and wellbeing of children and their families the Head
of Service will facilitate strong leadership in the child safeguarding agenda,
embedding safeguarding leadership in practice and decision making. The Head of
Service will ensure access for staff to professional and safeguarding supervision,
enabling staff to escalate issues and concerns in line with local policies and
procedures.
In partnership with the
Safeguarding Lead and the Clinical Director, the Head of Service will ensure
the production and monitoring of a safeguarding annual work plan that reflects
organisational needs.
The Head of Service will collaborate
with the Named Nurse, Safeguarding Team, and Clinical Director to support:
the timely completion of IMRs for Serious Case Reviews
for children
implement and report on action plans from Child
Safeguarding Practice reviews.
Contribute to reports
including an annual report to the Board and Quality & Safety Committee,
Local Safeguarding Adult and Childrens Boards and other forums concerned with
assurance and learning.
The Head of Service will collaborate
with the Clinical Director and the organisations identified portfolio lead to
develop, facilitate, and implement appropriate training and development
programmes and support staff to t enhance practice and care whilst meeting
organisational objectives and Children and Young People Health Programme initiatives.
The Head of Service will be
responsible for the development of a service level risk register that feeds
into the organisations risk process. Risks will be raised within the
organisation via Datix and governance processes.
The post holder will collaborate
with Executive colleagues to ensure organisation wide compliance and delivery
of the patient safety, clinical effectiveness, and patient experience agenda.
Person Specification
Experience
Essential
- Significant experience of operating at a senior management level
- Significant experience of managing service operations resources and staffing
- Significant experience of managing service operations resources and staffing
- Significant experience of clinical effectiveness and governance processes including risk and mitigation approaches
- Experience of building effective teams within and across disciplines/organisations
Knowledge
Essential
- Knowledge of current legislative and best practice frameworks in Public Health/, Early Years /Young People services /community development
- Knowledge of clinical and service governance processes
Qualifications
Essential
- Educated to masters level/ and or suitable experience. i.e Public Health
Person Specification
Experience
Essential
- Significant experience of operating at a senior management level
- Significant experience of managing service operations resources and staffing
- Significant experience of managing service operations resources and staffing
- Significant experience of clinical effectiveness and governance processes including risk and mitigation approaches
- Experience of building effective teams within and across disciplines/organisations
Knowledge
Essential
- Knowledge of current legislative and best practice frameworks in Public Health/, Early Years /Young People services /community development
- Knowledge of clinical and service governance processes
Qualifications
Essential
- Educated to masters level/ and or suitable experience. i.e Public Health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
