Job summary
The Head of Service will play a key role in providing strong and inspirational leadership to the Children and Young People Services as part of an integrated approach across the Borough working in partnership with key stakeholders across the Children and Young peoples spectrum. The post holder will be expected to support their team, department, and organisation to achieve the organisations values in their day-to-day work.
The Head of Service will be responsible for the delivery of high quality, outcome focused services that meet the needs of the local population. The post-holder will lead the successful delivery and continuous improvement of the service to achieve agreed KPIs including the management of delegated budgets.
He/she will have an effective staff management skill, and a strong, compassionate, strengths based, and nurturing leadership approach to instil the organisations values and develop the integration of Children and Young People Services supported with effective transition as part of an approach to caring for children, young people and their families within the Borough.
The post-holder will provide effective, visible leadership, this includes leading locality-based teams and will therefore be expected to be work at sites across the borough.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
As part of Tower Hamlets Together we work to improve outcomes for children, young people and their families. This strategic and partnership approach will be vital within this role to achieve quality integrated care. The Head of Service will have a leadership role and therefore work with the Director for Operations and Clinical Director, to represent the organisation as appropriate.
The Head of Service will support the delivery of a programme of change for the benefit of children, young people their families, and staff, including fostering positive relationships with partner agencies including Public Health, Social Care, Primary Care, Childrens Centres, Education, Schools and Mental Health Services and the Voluntary and Community sector.
The postholder will provide robust and supportive operational management to the children and young people teams across the service to ensure the delivery of agreed priorities, that there is effective rostering and staff management, and deliver agreed KPIs.
The post holder will be responsible for the management of delegated budgets, cost effective use of resources, and the achievement of agreed cost improvement programmes.
The post-holder will be responsible for the accurate input/collation of data and service quality and delivery to meet the requirements of the contract.
About us
Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
Read up more about Tower Hamlets GP Care Group, click here: https://www.gpcaregroup.org/
The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
Click here to know more about Tower Hamlets Together partnership- https://www.towerhamletstogether.com/
The key priorities for the Care Group are:
Innovation and support for primary care
Being a great place to work
Integrating primary and community care
Providing of high-quality cost-effective care to local people
Influencing improvements in health outcomes
Job description
Job responsibilities
Aim of the role:
The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
The Head of Service will play a key role in providing strong and inspirational leadership to the Children and Young People Services as part of an integrated approach across the Borough working in partnership with key stakeholders across the Children and Young peoples spectrum. The post holder will be expected to support their team, department, and organisation to achieve the organisations values in their day-to-day work.
The Head of Service will be responsible for the delivery of high quality, outcome focused services that meet the needs of the local population. The post-holder will lead the successful delivery and continuous improvement of the service to achieve agreed KPIs including the management of delegated budgets.
He/she will have an effective staff management skills, and a strong, compassionate, strengths based, and nurturing leadership approach to instil the organisations values and develop the integration of Children and Young People Services supported with effective transition as part of an approach to caring for children, young people and their families within the Borough.
The postholder will provide effective, visible leadership, this includes leading locality-based teams and will therefore be expected to be work at sites across the borough.
The postholder will support the attainment of professional standards, statutory regulations, quality, and ensure practice in all aspects of nursing and health visiting, school nursing and Family Nurse Partnership are maintained by the service, including safeguarding, to deliver excellent care for the local population.
Responsibilities:
As part of Tower Hamlets Together we work to improve outcomes for children, young people and their families. This strategic and partnership approach will be vital within this role to achieve quality integrated care. The Head of Service will have a leadership role and therefore work with the Director for Operations and Clinical Director, to represent the organisation as appropriate.
The Head of Service will support the delivery of a programme of change for the benefit of children, young people their families, and staff, including fostering positive relationships with partner agencies including Public Health, Social Care, Primary Care, Childrens Centres, Education, Schools and Mental Health Services and the Voluntary and Community sector.
The postholder will provide robust and supportive operational management to the children and young people teams across the service to ensure the delivery of agreed priorities, that there is effective rostering and staff management, and deliver agreed KPIs.
The post holder will be responsible for the management of delegated budgets, cost effective use of resources, and the achievement of agreed cost improvement programmes.
The post-holder will be responsible for the accurate input/collation of data and service quality and delivery to meet the requirements of the contract.
The Head of Service will be responsible and accountable for implementation of robust systems and processes that ensure there is a continuing improvement in the quality of the service provided using co-production to direct and drive change.
Safeguarding is fundamental to the health and wellbeing of children and their families the Head of Service will facilitate strong leadership in the child safeguarding agenda, embedding safeguarding leadership in practice and decision making. The Head of Service will ensure access for staff to professional and safeguarding supervision, enabling staff to escalate issues and concerns in line with local policies and procedures.
In partnership with the Safeguarding Lead and the Clinical Director, the Head of Service will ensure the production and monitoring of a safeguarding annual work plan that reflects organisational needs.
The Head of Service will collaborate with the Named Nurse, Safeguarding Team, and Clinical Director to support:
- The timely completion of IMRs for Serious Case Reviews for children
- Implement and report on action plans from Child Safeguarding Practice reviews.
- Contribute to reports including an annual report to the Board and Quality & Safety Committee, Local Safeguarding Adult and Childrens Boards and other forums concerned with assurance and learning.
- The Head of Service will collaborate with the Clinical Director and the organisations identified portfolio lead to develop, facilitate, and implement appropriate training and development programmes and support staff to t enhance practice and care whilst meeting organisational objectives and Children and Young People Health Programme initiatives.
- The Head of Service will be responsible for the development of a service level risk register that feeds into the organisations risk process. Risks will be raised within the organisation via Datix and governance processes.
- The postholder will collaborate with Executive colleagues to ensure organisation wide compliance and delivery of the patient safety, clinical effectiveness, and patient experience agenda.
Other
Any other duties as required.
Job description
Job responsibilities
Aim of the role:
The purpose of this job description is to outline the level of responsibility and accountability of this post. This will ensure that all work undertaken by our staff is clearly identified and carried out under clear lines of accountability.
The Head of Service will play a key role in providing strong and inspirational leadership to the Children and Young People Services as part of an integrated approach across the Borough working in partnership with key stakeholders across the Children and Young peoples spectrum. The post holder will be expected to support their team, department, and organisation to achieve the organisations values in their day-to-day work.
The Head of Service will be responsible for the delivery of high quality, outcome focused services that meet the needs of the local population. The post-holder will lead the successful delivery and continuous improvement of the service to achieve agreed KPIs including the management of delegated budgets.
He/she will have an effective staff management skills, and a strong, compassionate, strengths based, and nurturing leadership approach to instil the organisations values and develop the integration of Children and Young People Services supported with effective transition as part of an approach to caring for children, young people and their families within the Borough.
The postholder will provide effective, visible leadership, this includes leading locality-based teams and will therefore be expected to be work at sites across the borough.
The postholder will support the attainment of professional standards, statutory regulations, quality, and ensure practice in all aspects of nursing and health visiting, school nursing and Family Nurse Partnership are maintained by the service, including safeguarding, to deliver excellent care for the local population.
Responsibilities:
As part of Tower Hamlets Together we work to improve outcomes for children, young people and their families. This strategic and partnership approach will be vital within this role to achieve quality integrated care. The Head of Service will have a leadership role and therefore work with the Director for Operations and Clinical Director, to represent the organisation as appropriate.
The Head of Service will support the delivery of a programme of change for the benefit of children, young people their families, and staff, including fostering positive relationships with partner agencies including Public Health, Social Care, Primary Care, Childrens Centres, Education, Schools and Mental Health Services and the Voluntary and Community sector.
The postholder will provide robust and supportive operational management to the children and young people teams across the service to ensure the delivery of agreed priorities, that there is effective rostering and staff management, and deliver agreed KPIs.
The post holder will be responsible for the management of delegated budgets, cost effective use of resources, and the achievement of agreed cost improvement programmes.
The post-holder will be responsible for the accurate input/collation of data and service quality and delivery to meet the requirements of the contract.
The Head of Service will be responsible and accountable for implementation of robust systems and processes that ensure there is a continuing improvement in the quality of the service provided using co-production to direct and drive change.
Safeguarding is fundamental to the health and wellbeing of children and their families the Head of Service will facilitate strong leadership in the child safeguarding agenda, embedding safeguarding leadership in practice and decision making. The Head of Service will ensure access for staff to professional and safeguarding supervision, enabling staff to escalate issues and concerns in line with local policies and procedures.
In partnership with the Safeguarding Lead and the Clinical Director, the Head of Service will ensure the production and monitoring of a safeguarding annual work plan that reflects organisational needs.
The Head of Service will collaborate with the Named Nurse, Safeguarding Team, and Clinical Director to support:
- The timely completion of IMRs for Serious Case Reviews for children
- Implement and report on action plans from Child Safeguarding Practice reviews.
- Contribute to reports including an annual report to the Board and Quality & Safety Committee, Local Safeguarding Adult and Childrens Boards and other forums concerned with assurance and learning.
- The Head of Service will collaborate with the Clinical Director and the organisations identified portfolio lead to develop, facilitate, and implement appropriate training and development programmes and support staff to t enhance practice and care whilst meeting organisational objectives and Children and Young People Health Programme initiatives.
- The Head of Service will be responsible for the development of a service level risk register that feeds into the organisations risk process. Risks will be raised within the organisation via Datix and governance processes.
- The postholder will collaborate with Executive colleagues to ensure organisation wide compliance and delivery of the patient safety, clinical effectiveness, and patient experience agenda.
Other
Any other duties as required.
Person Specification
Knowledge
Essential
- Knowledge of current legislative and best practice frameworks in Public Health/, Early Years /Young People services /community development.
- Knowledge of service governance processes
Other requirements
Essential
- Ability to travel both within the Borough of Tower Hamlets and wider area of both London and further afield as required.
Qualifications
Essential
- Educated to masters level/ and or suitable experience i.e. Public Health.
Abilities
Essential
- Ability to understand and implement clinical governance principles, processes and accreditation frameworks, including audit & user feedback.
- Ability to identify and risk and devise mitigation plans.
Experience
Essential
- Extensive experience in operating at a senior management level.
- Extensive experience in managing service operations resources and staffing.
- Extensive experience in managing service budgets/ financial planning.
- Experience of building effective teams within and across disciplines/organisations.
Person Specification
Knowledge
Essential
- Knowledge of current legislative and best practice frameworks in Public Health/, Early Years /Young People services /community development.
- Knowledge of service governance processes
Other requirements
Essential
- Ability to travel both within the Borough of Tower Hamlets and wider area of both London and further afield as required.
Qualifications
Essential
- Educated to masters level/ and or suitable experience i.e. Public Health.
Abilities
Essential
- Ability to understand and implement clinical governance principles, processes and accreditation frameworks, including audit & user feedback.
- Ability to identify and risk and devise mitigation plans.
Experience
Essential
- Extensive experience in operating at a senior management level.
- Extensive experience in managing service operations resources and staffing.
- Extensive experience in managing service budgets/ financial planning.
- Experience of building effective teams within and across disciplines/organisations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
