Job summary
This is
an exciting opportunity to be part of a cross-organisations team improving
immunisation at scale in Primary Care and contribute to the realisation of the
London Immunisation strategy. You will work with the THGPCG, local CCG and all
of primary care.
Main duties of the job
The
post holder will contribute to developing system’s immunisation services at a
local level aiming to eradicate vaccine preventable disease from London, and
more specifically in Tower Hamlets. The post holder will be able to work with
an enthusiastic, dynamic team who feels that they should deliver the best
service to service users. We look after local practices, and look after each
other.
The Immunisation
Coordinator will be expected to take a hybrid approach working, sometimes at
home, and a significant amount of time visiting practices on a regular basis
and other sites (e.g. London Borough of Tower Hamlets offices, NHSE offices,
NEL CCGs offices). The Immunisation Coordinator will provide hands on support
to general practices to improve immunisation uptake. This is not a clinical
post.
About us
Tower Hamlets
GP Care Group (the Care Group) was incorporated as a community interest company
limited by shares in September 2014.
Every general practice in Tower Hamlets owns one share of £1. The Care
Group was formed to manage borough level contracts on behalf of the practices,
deliver primary care led services and support general practices, and to be the
provider voice of primary care in the wider health and social care system.
The Care
Group is also a member of Tower Hamlets Together, a place-based integrated
partnership, which includes Bart's Health, East London NHS Foundation Trust, the
London Borough of Tower Hamlets and the Council for Voluntary Services.
The key priorities for the Care Group are:
- Innovation
and support for primary care
- Being
a great place to work
- Integrating
primary and community care
- Providing
of high-quality cost-effective care to local people
- Influencing
improvements in health outcomes
Job description
Job responsibilities
- Working with practices on improving and standardising call/recall process (centralised where possible) and other key processes.
- Develop systems to monitor uptake rates of vaccination services and providing guidance of how to improve these.
- Improve competencies of practice staff on vaccination services and increase confidence levels (incl. Providing training and guidance on GP clinical systems, coding).
- Work with system leaders on ensuring best practice guidance is followed and implemented in practices to improve uptake and reduce variation.
- Liaise with key stakeholders such as LA, local communities to reduce local variation and local inequalities.
- Work with practices to take on a whole systems approach to immunisations, facilitate knowledge exchange on specific themes (e.g. vaccine hesitancy).
- Review, analyse and present complex information.
- Provide feedback to practices and ICS (NEL Integrated Care System) about issues and concerns around immunisation.
- Sourcing guidance and training. Ensure key players trained appropriately and knowledge is sustained.
- Attend appropriate local strategic meetings to inform and support implementation of immunisation strategies (e.g flu task and finish group) and professional network meetings in the area.
- Provide regular updates to the Immunisation Lead and Immunisation Commissioner through Teams Meetings.
Job description
Job responsibilities
- Working with practices on improving and standardising call/recall process (centralised where possible) and other key processes.
- Develop systems to monitor uptake rates of vaccination services and providing guidance of how to improve these.
- Improve competencies of practice staff on vaccination services and increase confidence levels (incl. Providing training and guidance on GP clinical systems, coding).
- Work with system leaders on ensuring best practice guidance is followed and implemented in practices to improve uptake and reduce variation.
- Liaise with key stakeholders such as LA, local communities to reduce local variation and local inequalities.
- Work with practices to take on a whole systems approach to immunisations, facilitate knowledge exchange on specific themes (e.g. vaccine hesitancy).
- Review, analyse and present complex information.
- Provide feedback to practices and ICS (NEL Integrated Care System) about issues and concerns around immunisation.
- Sourcing guidance and training. Ensure key players trained appropriately and knowledge is sustained.
- Attend appropriate local strategic meetings to inform and support implementation of immunisation strategies (e.g flu task and finish group) and professional network meetings in the area.
- Provide regular updates to the Immunisation Lead and Immunisation Commissioner through Teams Meetings.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Further training or significant experience in project management, clinical systems, financial/contract management or supporting change management processes.
Desirable
- Educated to Post-graduate degree level in relevant subject e.g. Public Health, Healthcare Commissioning or other relevant subject.
Experience
Essential
- National Immunisation regimes and JCVI strategies.
- National Population Screening Strategies.
- Experience of working with GP Clinical systems i.e. EMIS.
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of fundamental project management and/or health information systems development.
- Workforce development knowledge and experience.
- Working knowledge of Microsoft Project.
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it.
Communication skills
Essential
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
Analytical skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
Planning skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Autonomy/Freedom to Act
Essential
- Demonstrate capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often fast changing timescales.
Values and behaviours
Essential
- Commitment to and focused on quality, promote high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Values diversity and difference, operates with integrity and openness.
- Work well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Consistently looks to improve what they do, look for successful tried and tested ways of working but also seeks out innovation.
- Actively develops themselves and supports others to do the same.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Further training or significant experience in project management, clinical systems, financial/contract management or supporting change management processes.
Desirable
- Educated to Post-graduate degree level in relevant subject e.g. Public Health, Healthcare Commissioning or other relevant subject.
Experience
Essential
- National Immunisation regimes and JCVI strategies.
- National Population Screening Strategies.
- Experience of working with GP Clinical systems i.e. EMIS.
- Experience and understanding of evaluating and measuring the performance of health services.
- Experience in communications and stakeholder management.
- Comprehensive knowledge of fundamental project management and/or health information systems development.
- Workforce development knowledge and experience.
- Working knowledge of Microsoft Project.
Desirable
- A good understanding of the health and social care environment and roles and responsibilities within it.
Communication skills
Essential
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders.
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
Analytical skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
Planning skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Autonomy/Freedom to Act
Essential
- Demonstrate capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often fast changing timescales.
Values and behaviours
Essential
- Commitment to and focused on quality, promote high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Values diversity and difference, operates with integrity and openness.
- Work well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Consistently looks to improve what they do, look for successful tried and tested ways of working but also seeks out innovation.
- Actively develops themselves and supports others to do the same.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
