Opelwood Ltd T/A OSR Medical Ambulance Service

Ambulance Care Assistant

Information:

This job is now closed

Job summary

Working as an Ambulance Care Assistant (ACA) with OSR Medical Ambulance Service will give you a sense of satisfaction that is found in very few other jobs. Every day is different, yet rewarding, and you’ll be giving something back to the community.

You will be responding to 111, urgent care and PTS calls, working with a crewmate, in Manchester from our York base. You will be assisting and treating a wide range of patients, working on PTS and urgent care shifts. You could be chatting to an elderly person who has fallen in their home who needs help to get up, supporting someone in a mental health crisis or transferring a patient from one hospital to another.

At every call, people will put their trust in you and your skills. You will help clinicians to make informed decisions on the treatment they need—and whether they should be treated at home, go to hospital, or taken to a walk-in centre or minor injuries unit.

We are looking for people with excellent interpersonal skills, and who are empathetic and caring. To work as a ACA with us, you can work with the clinical lead of an urgent care vehicle, where both are responsible for assessment, care, treatment, and transport of patients and their carers/relatives in emergency and non-emergency situations, whilst adhering to the operational procedures and directives of OSR Medical Ambulance Service and our NHS Trust clients.

Main duties of the job

· To provide a professional and caring service for all patients whilst in the care of OSR Medical.

· Use of the appropriate knowledge and skills to help a clinician make a professional judgement and to allow the ambulance crew to work as a team, to perform treatment in line with the Clinical Practice Guidelines at the appropriate level of training and competency.

· To work as part of a double crewed Ambulance to convey patients in and out of Hospitals, clinics, Health department and wards in a safe and comfortable manner.

· To respond to the patient transport requests and obey the directions and instructions as detailed by the relevant Trust you are operating on behalf of, or OSR Medical Management.

· To keep up to date with training and new learning from more experienced members of the clinical team, who will provide a supportive working environment.

· To apply appropriate skills and the use of equipment safely and within appropriate level of training, competency, and scope of practice.

About us

As well as standard benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff, such as free secure parking, full uniform, Employee Assistance Program, free CPD and training.

Details

Date posted

18 May 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience £20,330 for <3 Years Experience. £21,777 for 3> Years Experience.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0131-ACA2201

Job locations

Louis Pearlman Centre

Goulton Street

Kingston Upon Hull

East Riding Of Yorkshire

HU3 4DL


Unit 20m Evans Business Centre

Marston Moor Business Park

York

YO26 7QF


Novotel Hotel

Worsley Brow

Worsley

Manchester

M28 2YA


Job description

Job responsibilities

Driving is an essential skill for this role, so you will need a full C1 or C1 provisional category manual driving licence at the point of application with no more than 6 penalty points, with at least 12 months experience of driving ambulance sized vehicles. If a provisional is held, the applicant must pass their C1 test before their start date. You will also need to have or working towards a nationally recognised blue light qualification.

We are looking for people who can demonstrate our values of Customers, Staff and Standards in all that they do. So, if you clearly demonstrate that you meet the essential criteria, then we will invite you to an assessment day. This will include checks of your application paperwork, an interview, and a driving assessment in a large, manual, van-sized vehicle. We will need to see your driving licence before we can take you out for the driving assessment and you must have provisional C1 to undertake this assessment.

Please read the person specification & job description carefully and make sure that all the minimum requirements are clearly noted on your application form in the correct place.

Interviews and assessment days will be held at our York Station. You will be required to attend all assessments. These can be conducted in any order; however, they will be on fixed dates.

All checks will be completed after shortlisting but prior to an assessment or interview invite.

We will close the advert as soon as we reach the required number of applications – so don’t delay apply now!

Whilst we would like to assure you that OSR Medical endeavours to continue with the recruitment for this position as planned, please bear in mind there may be outside factors that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

Our policies have been updated regarding COVID-19 vaccinations. All our frontline staff working in England who have face-to-face contact with service users are required to have both doses and their booster vaccine. Depending on the outcome of your application you may need to provide evidence that you have been fully vaccinated against COVID-19 unless you are medically exempt.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at OSR Medical we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview.

As well as standard benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff, such as free secure parking, full uniform, Employee Assistance Program, free CPD and training.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such the role requires you to have an enhanced DBS disclosure on the update service, or it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. Any submission will be performed at the applicant’s cost. Satisfactory references covering the period of employment as an ACA will be required. Our staff need to be physically fit.

Job description

Job responsibilities

Driving is an essential skill for this role, so you will need a full C1 or C1 provisional category manual driving licence at the point of application with no more than 6 penalty points, with at least 12 months experience of driving ambulance sized vehicles. If a provisional is held, the applicant must pass their C1 test before their start date. You will also need to have or working towards a nationally recognised blue light qualification.

We are looking for people who can demonstrate our values of Customers, Staff and Standards in all that they do. So, if you clearly demonstrate that you meet the essential criteria, then we will invite you to an assessment day. This will include checks of your application paperwork, an interview, and a driving assessment in a large, manual, van-sized vehicle. We will need to see your driving licence before we can take you out for the driving assessment and you must have provisional C1 to undertake this assessment.

Please read the person specification & job description carefully and make sure that all the minimum requirements are clearly noted on your application form in the correct place.

Interviews and assessment days will be held at our York Station. You will be required to attend all assessments. These can be conducted in any order; however, they will be on fixed dates.

All checks will be completed after shortlisting but prior to an assessment or interview invite.

We will close the advert as soon as we reach the required number of applications – so don’t delay apply now!

Whilst we would like to assure you that OSR Medical endeavours to continue with the recruitment for this position as planned, please bear in mind there may be outside factors that may cause changes out of our control. These changes may mean that we must alter our training delivery in which case we would inform you of any changes to the plan as soon as we can.

Our policies have been updated regarding COVID-19 vaccinations. All our frontline staff working in England who have face-to-face contact with service users are required to have both doses and their booster vaccine. Depending on the outcome of your application you may need to provide evidence that you have been fully vaccinated against COVID-19 unless you are medically exempt.

We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBT and Armed Forces community (including: Reservists, Veterans, Spouses and Cadets). Here at OSR Medical we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview.

As well as standard benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff, such as free secure parking, full uniform, Employee Assistance Program, free CPD and training.

Disclosure and Barring Service (DBS) Check

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such the role requires you to have an enhanced DBS disclosure on the update service, or it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions. Any submission will be performed at the applicant’s cost. Satisfactory references covering the period of employment as an ACA will be required. Our staff need to be physically fit.

Person Specification

Experience

Essential

  • Either:
  • - Experience in Health & Social Care
  • or
  • - Experience of Medical Cover at Events
  • or
  • - Experience of Frontline Ambulance Sector Work

Qualifications

Essential

  • - Level 3 Certificate in First Response in Emergency Care (FREC 3)
  • - Enhanced DBS on the Update Service
  • - Full Manual UK Driving Licence (with less than 6 Points)

Main Criteria

Essential

  • - The ability to get on with people from all backgrounds
  • - To be friendly and caring
  • - Have a strong sense of responsibility
  • - Have great communication skills, for example, to be able to talk to patients, hospital staff and representatives of other organisations, such
  • as social services
  • - Have patience, sensitivity and tact
  • - The ability to reassure anxious patients and explain what's happening to patients who are confused
  • - Have quick, calm reactions in emergency situations
  • - Physical fitness because this is an active job
  • - The ability to use maps and follow directions easily

Desirable

  • - Have Basic IT Skills
  • - A checkable CPD Portfolio
Person Specification

Experience

Essential

  • Either:
  • - Experience in Health & Social Care
  • or
  • - Experience of Medical Cover at Events
  • or
  • - Experience of Frontline Ambulance Sector Work

Qualifications

Essential

  • - Level 3 Certificate in First Response in Emergency Care (FREC 3)
  • - Enhanced DBS on the Update Service
  • - Full Manual UK Driving Licence (with less than 6 Points)

Main Criteria

Essential

  • - The ability to get on with people from all backgrounds
  • - To be friendly and caring
  • - Have a strong sense of responsibility
  • - Have great communication skills, for example, to be able to talk to patients, hospital staff and representatives of other organisations, such
  • as social services
  • - Have patience, sensitivity and tact
  • - The ability to reassure anxious patients and explain what's happening to patients who are confused
  • - Have quick, calm reactions in emergency situations
  • - Physical fitness because this is an active job
  • - The ability to use maps and follow directions easily

Desirable

  • - Have Basic IT Skills
  • - A checkable CPD Portfolio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Opelwood Ltd T/A OSR Medical Ambulance Service

Address

Louis Pearlman Centre

Goulton Street

Kingston Upon Hull

East Riding Of Yorkshire

HU3 4DL


Employer's website

https://www.osrmedical.co.uk/ (Opens in a new tab)


Employer details

Employer name

Opelwood Ltd T/A OSR Medical Ambulance Service

Address

Louis Pearlman Centre

Goulton Street

Kingston Upon Hull

East Riding Of Yorkshire

HU3 4DL


Employer's website

https://www.osrmedical.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR

HR Department

hr@osrmedical.co.uk

01482242300

Details

Date posted

18 May 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience £20,330 for <3 Years Experience. £21,777 for 3> Years Experience.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0131-ACA2201

Job locations

Louis Pearlman Centre

Goulton Street

Kingston Upon Hull

East Riding Of Yorkshire

HU3 4DL


Unit 20m Evans Business Centre

Marston Moor Business Park

York

YO26 7QF


Novotel Hotel

Worsley Brow

Worsley

Manchester

M28 2YA


Supporting documents

Privacy notice

Opelwood Ltd T/A OSR Medical Ambulance Service's privacy notice (opens in a new tab)