Job responsibilities
Main Tasks/duties and responsibilities
Responsibility to staff and direct the team to:
– manage the development, performance and maintenance of the organisation’s fleet to produce an efficiently run fleet, maximising performance, value and profitability against pre-agreed targets
– ensuring that the team understands the duties of the fleet team and its role within the organisation
– responsibility to adhere to budgets and plan to maximise profitability
– meet your targets and those of the team
– the smooth running of the fleet and team
– contribute to training and development of the team and organisation as a whole
– assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans
– maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations including insurance and any reasonable request from the directorate.
Day to day responsibilities agreed with your Manager, to include:
– manage, direct and monitor the condition and performance of the fleet to increase efficiency and maximise service, performance, value and profit
– effective liaison, support and assistance with the whole of the organisation
– maintain and improve mechanisms for the operation of the fleet, including surveying and measuring the satisfaction with the fleet service and disseminate feedback to the appropriate internal entities
– utilise agreed systems to manage the fleet – operation, functions, analysis and documentation
– direct the development of plans for the fleet to achieve targets
– developing plans for fleet improvements
– support to all other departments which impact on fleet performance and availability
– subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
– reporting (content and format as agreed) on a monthly basis or as otherwise required
– assist in developing plans for team activities to include strategy to achieve agreed targets
– delegate authority and responsibility to team with supervision, accountability and review
– manage and maintain contact and communications with internal and external “client/customers” to achieve, as applicable, best value and satisfaction.
– set an example for team members and organisation as a whole of commitment, business process and activities, work ethics and habits and personal character
– maintain accurate records
– responsibly use resources and control expenses to meet agreed budgetary controls
– adhere to all organisation policies and procedures
– interact and co-operate with all members of the organisation and its suppliers and customers
From time to time you may be expected to be part of special projects as are reasonably required by the directorate.
You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
Hours
Your usual hours will be from 9am to 5pm. However as our service is 24 hours a day, you will be expected to work as and when necessary to meet the needs of the team and your targets, this may include nights, weekends and bank holidays.
Your job will be a mixture of travel and office-based work.
This job is a Job Share. Normal working week will be 30 hours over 4 days per week.
Secondary Tasks/duties
The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop and expand the business of our organisation and its interests generally.
You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation, and its clients/customers. You must obey all reasonable instructions given to you and comply with the organisation’s rules, procedures, and policies
Management / supervisory responsibilities
People or equipment - People who report to you
You are responsible for the team members who will all report directly to you
Equipment
You are responsible for the equipment within the business and that is provided to you for use in your job role and to your team. This means you must ensure that equipment is used in accordance with training provided, the entire organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment used by the team is maintained and can be used/operated at all times.
Essential Abilities/ Competencies of this job role
You need:
– qualifications sufficient to perform the job role
– experience in this type of job role –minimum 4 years
– good understanding of fleet management requirements and dynamics
– to be able to use software – Microsoft Excel, Word
– experience of fleet and customer/supplier relationship management
– leadership with ability to drive a team
– proven ability to coach and develop others
– high degree of integrity and honesty in all dealings
– excellent analytical, interpersonal, organisational and communication skills.
– ability to work under pressure
– full driving licence including C1 entitlement with no penalty points.
You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations, (particularly of any professional body) and with any law which applies to your job role.
Special Working Conditions
You may be expected to work in accordance with the organisation’s overtime policies.
The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires.
