The Doctors Laboratory

Clinical Trials Quality Manager

Information:

This job is now closed

Job summary

Sonic Healthcareis an internationally renowned healthcare provider with a demonstrable track record of medical across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the worlds leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand.

TDL Trials offers highly specialised and regulatory compliant pathology services for single and multicentre Phase I, II and III clinical trials, safety and pharmacodynamic testing, and patient-monitoring services to Pharmaceutical, Biotechnology and Research organisations. We pride ourselves on our ability to offer a bespoke service, and we are committed to service excellence.

From our London ISO 15189-accredited laboratories, TDL supports a wide range of therapeutic areas for organisations undertaking clinical studies throughout the UK, Europe, Australasia and the USA. And as we are part of Sonic Healthcare Limited, we can support studies operating worldwide.

Main duties of the job

An exciting opportunity has arisen for an experienced Quality Manager to support our Clinical Trials division.

A pathology background and experience of quality management are essential.

Must be familiar with Good clinical practice, including the principles of ICH harmonized Tripartite Guideline for Good Clinical Practice (CPMP/ICH/135/95) E6 and (CPMP/ICH/2711/99) E11.

Working closely with the Head of Clinical Trials and Quality Management team, the successful applicant will administer and monitor the quality management system within the Clinical Trials Department

The role will involve hosting client audits and dealing with client queries.

They will also provide quality support for client contract management.

The role will be based at our Core laboratory in Central London but with the occasional requirement to work at other sites as directed

TDL will provide training and competency assessment of the suitable candidate.

Experience of using Q pulse is desirable but not essential

Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.

We respect and value the diversity of our staff and welcome applications from diverse communities.

PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA

About us

At TDL we offer a variety of excellent staff benefits including:

Training and development opportunities supporting professional development

Annual performance related salary review

** No banding restrictions:**As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling

Discounted gym membership we have a corporate gym membership scheme with Better Gyms

Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians

Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter

Permanent Health Insurance and Death in Service Cover

Life Assurance providing salary continuation for long term illness (six months qualifying period)

Employee Assistance Programme supporting staff wellbeing

Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket

Perkbox Access to additional staff perks and benefits such as high street discounts

Company Pension Scheme company and staff contributions which increase with service

Competitive annual leave allowance- 23 days

Flexible working hours 40 hours standard working week

Details

Date posted

19 December 2023

Pay scheme

Other

Salary

Depending on experience Up to £54,000 DOE inc HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

E0127-23-0005

Job locations

1 Mabledon Place

London

WC1H 9AX


Job description

Job responsibilities

TDL Trials offers highly specialised and regulatory compliant pathology services for single and multicentre Phase I, II and III clinical trials, safety and pharmacodynamic testing, and patient-monitoring services to Pharmaceutical, Biotechnology and Research organisations. We pride ourselves on our ability to offer a bespoke service, and we are committed to service excellence.

From our London ISO 15189-accredited laboratories, TDL supports a wide range of therapeutic areas for organisations undertaking clinical studies throughout the UK, Europe, Australasia and the USA. And as we are part of Sonic Healthcare Limited, we can support studies operating worldwide.

Working closely with the Head of Clinical Trials and Quality Management team, the successful applicant will administer and monitor the quality management system within the Clinical Trials Department

The role will involve hosting client audits and dealing with client queries.

They will also provide quality support for client contract management.

The role will be based at our Core laboratory in Central London but with the occasional requirement to work at other sites as directed

TDL will provide training and competency of the suitable candidate .

Experience of using Q pulse is desirable but not essential

A background in Pathology is desirable

Must be familiar with Good clinical practice, including the principles of ICH harmonized Tripartite Guideline for Good Clinical Practice (CPMP/ICH/135/95) E6 and (CPMP/ICH/2711/99) E11.

Main duties

To include, but not be restricted to, the following duties:

1. To maintain the overall quality policy for TDL as directed

2. To ensure that processes required for the Quality Management System are established, implemented and maintained within the service.

3. To provide a Quality Lead and a point of initial contact for quality guidance and support on day-to-day activities across the service.

4. To lead and assist with the establishment and documentation of quality objectives, including formulating a plan for achieving these objectives for the service and for the QMG.

5. To assist in the preparation, administration, dissemination and regular review of quality manuals for the service.

6. To ensure that the quality management system functions correctly by managing and maintaining quality monitoring systems.

7. To develop and assist in maintaining the document control system for the service

8. To establish processes for recording, investigating, trending and learning from incidents and complaints within the service

9. Assistance with external audit & client visit preparation

10. Attend Client meetings when required

11. To assist in maintaining the system for control of records for the service

12. To participate in the management review procedure for the quality management system.

13. To participate in the ongoing evaluation and improvement processes for the service

14. To engage in activities for measuring performance of the service

15. To assist in maintaining systems to facilitate the continuing improvement in TDL laboratory services

16. To ensure all quality procedures are performed in accordance with the relevant Health and Safety policy and procedures.

17. To ensure the promotion of awareness of users needs and requirements throughout the organisation.

18. To report to senior management, at the level at which decisions are made on policy, objectives, and resources, on the performance of the Quality Management System and any need for improvement.

19. To support Principal Quality Managers and the Director of Governance with other quality management functions as directed.

Job description

Job responsibilities

TDL Trials offers highly specialised and regulatory compliant pathology services for single and multicentre Phase I, II and III clinical trials, safety and pharmacodynamic testing, and patient-monitoring services to Pharmaceutical, Biotechnology and Research organisations. We pride ourselves on our ability to offer a bespoke service, and we are committed to service excellence.

From our London ISO 15189-accredited laboratories, TDL supports a wide range of therapeutic areas for organisations undertaking clinical studies throughout the UK, Europe, Australasia and the USA. And as we are part of Sonic Healthcare Limited, we can support studies operating worldwide.

Working closely with the Head of Clinical Trials and Quality Management team, the successful applicant will administer and monitor the quality management system within the Clinical Trials Department

The role will involve hosting client audits and dealing with client queries.

They will also provide quality support for client contract management.

The role will be based at our Core laboratory in Central London but with the occasional requirement to work at other sites as directed

TDL will provide training and competency of the suitable candidate .

Experience of using Q pulse is desirable but not essential

A background in Pathology is desirable

Must be familiar with Good clinical practice, including the principles of ICH harmonized Tripartite Guideline for Good Clinical Practice (CPMP/ICH/135/95) E6 and (CPMP/ICH/2711/99) E11.

Main duties

To include, but not be restricted to, the following duties:

1. To maintain the overall quality policy for TDL as directed

2. To ensure that processes required for the Quality Management System are established, implemented and maintained within the service.

3. To provide a Quality Lead and a point of initial contact for quality guidance and support on day-to-day activities across the service.

4. To lead and assist with the establishment and documentation of quality objectives, including formulating a plan for achieving these objectives for the service and for the QMG.

5. To assist in the preparation, administration, dissemination and regular review of quality manuals for the service.

6. To ensure that the quality management system functions correctly by managing and maintaining quality monitoring systems.

7. To develop and assist in maintaining the document control system for the service

8. To establish processes for recording, investigating, trending and learning from incidents and complaints within the service

9. Assistance with external audit & client visit preparation

10. Attend Client meetings when required

11. To assist in maintaining the system for control of records for the service

12. To participate in the management review procedure for the quality management system.

13. To participate in the ongoing evaluation and improvement processes for the service

14. To engage in activities for measuring performance of the service

15. To assist in maintaining systems to facilitate the continuing improvement in TDL laboratory services

16. To ensure all quality procedures are performed in accordance with the relevant Health and Safety policy and procedures.

17. To ensure the promotion of awareness of users needs and requirements throughout the organisation.

18. To report to senior management, at the level at which decisions are made on policy, objectives, and resources, on the performance of the Quality Management System and any need for improvement.

19. To support Principal Quality Managers and the Director of Governance with other quality management functions as directed.

Person Specification

Qualifications

Essential

  • Good general standard of education, preferably a science degree, or equivalent.
  • Formal Quality Qualification is desirable.

Skills and Abilities

Essential

  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Ability to work on own initiative and as part of a team.
  • Numerate.
  • Highly skilled in use of Microsoft Office.
  • Experience of utilising statistical analysis software.
  • Able to write take minutes and write reports.
  • Excellent attention to detail skills.
  • Excellent organisational & record keeping skills.

Experience

Essential

  • Experience working in a Quality Management role is essential.
  • Experience of working within the healthcare field (preferably experience working in a QA / regulatory environment) is desirable.
  • Report writing experience.
  • Experience of GCP guidelines
Person Specification

Qualifications

Essential

  • Good general standard of education, preferably a science degree, or equivalent.
  • Formal Quality Qualification is desirable.

Skills and Abilities

Essential

  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Ability to work on own initiative and as part of a team.
  • Numerate.
  • Highly skilled in use of Microsoft Office.
  • Experience of utilising statistical analysis software.
  • Able to write take minutes and write reports.
  • Excellent attention to detail skills.
  • Excellent organisational & record keeping skills.

Experience

Essential

  • Experience working in a Quality Management role is essential.
  • Experience of working within the healthcare field (preferably experience working in a QA / regulatory environment) is desirable.
  • Report writing experience.
  • Experience of GCP guidelines

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Doctors Laboratory

Address

1 Mabledon Place

London

WC1H 9AX


Employer's website

https://www.tdlpathology.com/ (Opens in a new tab)

Employer details

Employer name

The Doctors Laboratory

Address

1 Mabledon Place

London

WC1H 9AX


Employer's website

https://www.tdlpathology.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

19 December 2023

Pay scheme

Other

Salary

Depending on experience Up to £54,000 DOE inc HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

E0127-23-0005

Job locations

1 Mabledon Place

London

WC1H 9AX


Supporting documents

Privacy notice

The Doctors Laboratory's privacy notice (opens in a new tab)