Job summary
We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of community health and how CHEC can play an innovative part in making this great, with your help.
If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for a Head of IT Operations to join us as we continue to expand throughout the UK.
Main duties of the job
At CHEC, we are committed to delivering high-quality healthcare and are seeking a seasoned IT professional to lead our IT operations. We are looking for someone with extensive experience in managing and overseeing IT operations, particularly within the healthcare sector.
If you have a robust background in IT infrastructure, strategic project leadership, compliance and security oversight, team leadership, and vendor management, we want to hear from you.
The Head of IT Operations will excel in ensuring the secure, effective, and resilient operation of all critical IT systems and networks.
About us
Community Health and Eyecare are an independent service provider that specialise in Ophthalmology and Endoscopy services supporting the NHS. CHEC are an established group of hospitals and community clinics across the UK. Our bespoke state of the art surgical centres are a beacon of envy, providing end-to-end care for our patients through NHS partnerships.
We have 5 core values that we uphold through our employee and patient lifecycle to ensure a pleasant experience for all. These are Caring, Passionate, Togetherness, Listening and Focus, something that all our colleagues are expected to naturally uphold here at CHEC.
Job description
Job responsibilities
Oversee the secure, effective, and robust operation of all IT infrastructure, including networks, systems, and related technologies.
Ensure the continuous availability and resilience of IT services, crucial for the company healthcare delivery systems.
Manage and optimise infrastructure in alignment with Microsoft technologies and other key vendor solutions.
Lead the planning, execution, and delivery of strategic IT projects, aligning them with organisational goals and healthcare standards.
Coordinate with NHS partners and technology vendors to implement new systems and improvements seamlessly.
Champion innovative IT solutions that enhance service delivery and patient care outcomes.
Develop and maintain IT policies and procedures that comply with legal, regulatory, and data security standards.
Manage comprehensive security protocols to protect sensitive data and systems from cyber threats.
Ensure adherence to health data protection laws and manage IT risks effectively.
Build and maintain strong relationships with external vendors and internal stakeholders.
Negotiate and manage contracts to ensure favourable terms and adherence to CHECs operational standards.
Act as the IT ambassador, ensuring alignment and compliance with technological and business objectives.
Job description
Job responsibilities
Oversee the secure, effective, and robust operation of all IT infrastructure, including networks, systems, and related technologies.
Ensure the continuous availability and resilience of IT services, crucial for the company healthcare delivery systems.
Manage and optimise infrastructure in alignment with Microsoft technologies and other key vendor solutions.
Lead the planning, execution, and delivery of strategic IT projects, aligning them with organisational goals and healthcare standards.
Coordinate with NHS partners and technology vendors to implement new systems and improvements seamlessly.
Champion innovative IT solutions that enhance service delivery and patient care outcomes.
Develop and maintain IT policies and procedures that comply with legal, regulatory, and data security standards.
Manage comprehensive security protocols to protect sensitive data and systems from cyber threats.
Ensure adherence to health data protection laws and manage IT risks effectively.
Build and maintain strong relationships with external vendors and internal stakeholders.
Negotiate and manage contracts to ensure favourable terms and adherence to CHECs operational standards.
Act as the IT ambassador, ensuring alignment and compliance with technological and business objectives.
Person Specification
Additional Criteria
Essential
- Proven expertise in overseeing the robust operation of IT infrastructure, ensuring continuous availability and resilience of services.
- Adept at planning, executing, and delivering strategic IT projects, coordinating seamlessly with NHS partners and technology vendors.
- Comprehensive knowledge of legal, regulatory, and data security standards, managing IT risks and protecting sensitive information.
- Skilled in promoting professional growth, fostering a high-performance culture, and leading by example.
- Experienced in building strong relationships with external vendors and internal stakeholders, ensuring alignment with technological and business objectives.
- Expertise in managing large-scale IT operations, especially in healthcare settings.
- Extensive experience with Microsoft Azure, Office365, and other key vendor solutions.
- Strong background in managing secure network infrastructures, including familiarity with Cisco Meraki products.
- Excellent skills in leading cross-functional teams and delivering projects on time and within budget.
- In-depth knowledge of healthcare regulations, including GDPR, ensuring IT compliance.
- Outstanding abilities in managing, motivating, and guiding large IT teams.
Person Specification
Additional Criteria
Essential
- Proven expertise in overseeing the robust operation of IT infrastructure, ensuring continuous availability and resilience of services.
- Adept at planning, executing, and delivering strategic IT projects, coordinating seamlessly with NHS partners and technology vendors.
- Comprehensive knowledge of legal, regulatory, and data security standards, managing IT risks and protecting sensitive information.
- Skilled in promoting professional growth, fostering a high-performance culture, and leading by example.
- Experienced in building strong relationships with external vendors and internal stakeholders, ensuring alignment with technological and business objectives.
- Expertise in managing large-scale IT operations, especially in healthcare settings.
- Extensive experience with Microsoft Azure, Office365, and other key vendor solutions.
- Strong background in managing secure network infrastructures, including familiarity with Cisco Meraki products.
- Excellent skills in leading cross-functional teams and delivering projects on time and within budget.
- In-depth knowledge of healthcare regulations, including GDPR, ensuring IT compliance.
- Outstanding abilities in managing, motivating, and guiding large IT teams.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
