Job summary
Our
approach is to deliver exceptional assistance to our 33 General Practice
members and to operate our NHS contracts in a manner that supports our
Practices and their patients by providing services economically, locally,
promptly, and in a familiar environment.
The Pharmacy Technician will support
the medicine management role of the Clinical Pharmacy team to deliver a safe,
efficient and consistently effective General Practice model of care, including
supporting and assisting a cluster of GP practices.
HCL will support Pharmacist with their indemnity insurance.
Main duties of the job
The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in general practices, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.
About us
Central London Healthcare CIC (CLH) is the GP
Federation covering the Central London borough area. The organisation supports
33 General Practices and 4 Primary Care Networks (PCNs). We operate a number of
NHS contracts including a Care Navigation Service, a Clinical Pharmacy Service,
a Community Dermatology Service, and Partnership in Practice (PiP) - an
out-of-hospitals provision which is sub-contracted to its 33 General Practice
members.
Our vision is to be recognised as a leading GP
provider network, run by clinicians for the benefit of our local population. We
will achieve this by working with patients and partners to ensure that general
practice remains sustainable and independent.
Our
approach is to deliver exceptional assistance to our 33 General Practice
members and to operate our NHS contracts in a manner that supports our
Practices and their patients by providing services economically, locally,
promptly, and in a familiar environment.
Job description
Job responsibilities
- "Support the role of the Clinical Pharmacist at PCN level on the delivery of medicines management in the general practice model
- Delivering pharmacy related aspects of the Network DES such as medicines optimisation aspects of the Investment and Impact
- Carry out medicines switches in GP practices in line with practice and agreed specific protocols reviewing patients records; amending records and informing patients
- Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
- Improve prescribing processes in general practice"
Job description
Job responsibilities
- "Support the role of the Clinical Pharmacist at PCN level on the delivery of medicines management in the general practice model
- Delivering pharmacy related aspects of the Network DES such as medicines optimisation aspects of the Investment and Impact
- Carry out medicines switches in GP practices in line with practice and agreed specific protocols reviewing patients records; amending records and informing patients
- Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
- Improve prescribing processes in general practice"
Person Specification
Skills and Behaviours
Essential
- Excellent communication skills, both verbal and written Good IT skills
- Good organisational skills
- Ability to work under pressure in a busy environment
- Ability to work as part of a team
- Able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients across core areas, including disease states/long term conditions.
- Uses skills in a range of routine situations requiring analysis or comparison of a range of options.
- Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to pharmacists/ senior pharmacists or GPs when appropriate.
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
- Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace.
- Demonstrate understanding of, and contributes to, the workplace vision
- Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices.
- Demonstrates ability to improve quality within limitations of service
- Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example
- Demonstrate understanding of the implications of national and local priorities for the team and/or service and manage the team through these changes
- Demonstrate understanding of the process for effective resource utilisation
- Demonstrate understanding of, and conforms to, relevant standards of practice
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
- Follows professional and organisational policies/procedures relating to performance management
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrates the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
Experience
Essential
- Recent previous experience within comparable role in General Practice
- Previous experience working within a patient facing role
- Experience of prescribing/clinical systems such as SystmOne
Qualifications
Essential
- Mandatory registration with General Pharmaceutical Council (GPhC)
- GPhC-accredited course, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways.
Person Specification
Skills and Behaviours
Essential
- Excellent communication skills, both verbal and written Good IT skills
- Good organisational skills
- Ability to work under pressure in a busy environment
- Ability to work as part of a team
- Able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients across core areas, including disease states/long term conditions.
- Uses skills in a range of routine situations requiring analysis or comparison of a range of options.
- Recognises priorities when problem-solving and identifies deviations from normal pattern and is able to refer to pharmacists/ senior pharmacists or GPs when appropriate.
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.
- Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace.
- Demonstrate understanding of, and contributes to, the workplace vision
- Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices.
- Demonstrates ability to improve quality within limitations of service
- Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
- Demonstrate ability to motivate self to achieve goals
- Promotes diversity and equality in people management techniques and leads by example
- Demonstrate understanding of the implications of national and local priorities for the team and/or service and manage the team through these changes
- Demonstrate understanding of the process for effective resource utilisation
- Demonstrate understanding of, and conforms to, relevant standards of practice
- Demonstrates ability to identify and resolve risk management issues according to policy/protocol
- Follows professional and organisational policies/procedures relating to performance management
- Excellent interpersonal, influencing and negotiating skills
- Excellent written and verbal communication skills
- Demonstrates the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients)
- Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs)
Experience
Essential
- Recent previous experience within comparable role in General Practice
- Previous experience working within a patient facing role
- Experience of prescribing/clinical systems such as SystmOne
Qualifications
Essential
- Mandatory registration with General Pharmaceutical Council (GPhC)
- GPhC-accredited course, GPhC-recognised qualifications or a GPhC approved apprenticeship pathways.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
