Care Coordinator
Central London Healthcare
This job is now closed
Job summary
Care Coordinators play an important role within a PCN (Primary Care Network) to proactively work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. Care Coordinators will be based within our Single Point of Access (SPA) and the unique opportunity work across our services on a rotational basis. Our SPA covers the e-Hub, Secondary Care Referrals, Community Dermatology and Enhanced Cardiology Services. We provide a high quality service to all our patients and practices and believe in exceptional patient care. There will be innovative and exciting services launching which will change the way we provide services to our patients. An example of this is the Virtual Group Consultation (VGC) which will support diabetic patients with managing their conditions through peer support. This role will play a central role on the delivery of such services.
Main duties of the job
To provide administrative support for services within the Single Point of Access. This includes: - Responding to and resolving patient, referrer and service provider queries via telephone, email, econsult and instant message. - Checking referral documents for appropriateness. - Shortlisting appropriate service providers and contacting patients to book them in. - General administrative support. See the attached job description, for more details.
About us
Central London Healthcare CIC (CLH) is the GP Federation covering the Central London CCG area. The organisation supports 34 General Practices and 4 Primary Care Networks (PCNs). We operate a number of NHS contracts including a Care Navigation Service, a Clinical Pharmacy Service, a Community Dermatology Service, and Partnership in Practice (PiP) - an out-of-hospitals provision which is sub-contracted to its 34 General Practice members. Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population. We will achieve this by working with patients and partners to ensure that general practice remains sustainable and independent. Our approach is to deliver exceptional assistance to our 34 General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients by providing services economically, locally, promptly, and in a familiar environment. Now in our 13th year we look forward to our continued growth and to contributing a voice for General Practice in the planned Integrated Care System (ICS).
Date posted
08 April 2022
Pay scheme
Other
Salary
£26,000 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0121-22-4398
Job locations
1b Harewood Row
London
NW1 6SE
Employer details
Employer name
Central London Healthcare
Address
1b Harewood Row
London
NW1 6SE
Employer's website
https://www.centrallondonhealthcare.co.uk/ (Opens in a new tab)
For questions about the job, contact:
Leon Appiah-Asubonteng
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