Job responsibilities
POSITION: Permanent, Full Time
LOCATION: Remote
SALARY: £54,075 - £56,650
United by our vision. Leading with empathy. Pioneers in curiosity.
Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services. You can find out more about us by clicking here!
Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what its like to be a Healios employee, and our hiring processes, take a look at our Notion page.
Great minds dont think alike
From our talented tech teams to our standout clinical expertise, were bringing great minds together to build more accessible services.
The clinical delivery team sets out to empower every young person to build the capabilities for long-term mental health to successfully navigate lifes challenges and experience a better quality of life. Through our NHS partnerships and private care offer we are improving outcomes for children, young people and their families across the UK. We are a dynamic and fast growing multi-disciplinary team with a passion for delivering exceptional experiences for our partners, service users and their families.
The role
The Associate Network Lead provides clinical expertise, knowledge of Healios pathways, products, systems and processes and quality oversight to ND Associate Clinicians and may hold a clinical caseload alongside these duties. The expectations of the role will be dynamic, and are expected to include:
Clinical Point of Contact for Associate Clinicians
Delivery of treatment and or assessment casework, sometimes at short notice, to ensure your familiarity with Healios pathways, products, systems and processes
Quality review of Associate Clinicians throughout the on boarding process
Continuous quality spot checks of Associate clinicians cases
Treatment and or Assessment Report revisions, finalisation, compliance with Knowledge Centre criteria, publishing and case closure
Following up clinical enquiries, risk and safeguarding concerns after the initial report
Case coordination where the Associate Clinician delivery forms part of a pathway
Hosting and facilitating future MDTs
Client feedback calls
Signing off invoices for quality and MDT attendance
Monitoring Tableau for clinical exceptions and following escalation process
What you need to have
If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.
Clinical Qualification - RMN, RNLD, Psychology (Clinical, Counselling or Forensic), Speech and Language Therapy, Occupational Therapy
Valid registration with the NMC or HCPC
Demonstrable experience delivering ADHD assessments for both Children and Adults. Ideally you will have experience delivering Autism Assessments also
Experience of overseeing clinical performance
Experience of overseeing clinical quality and adhere to standards and processes
Experience of KPI monitoring and reporting
Demonstrable organisation and planning competencies
Advanced soft skills and interpersonal skills; the ability to give feedback well, exercise neutrality and be responsive to Associates needs
A mindset that is flexible, open to challenge and can effectively challenge others to think and operate differently. Being solutions focussed is a must
Collaboration with a wide range of stakeholders within Healios
Able to work under pressure to meet key performance indicators and organisational objectives
Have a professional home working environment
Whats in it for you
33 days holiday (including 3 days for the Christmas closure between Christmas and New Year and Bank Holidays)
Birthday Leave
"Life Leave" - 2 days of extra leave to take when things you can't plan for happen
Enhanced family friendly policies
Contributory Pension Scheme
Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
Work from anywhere policy
Free access to co-working spaces
Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
CPD/Growth day per year, plus personal development allowance to invest in your growth
Bespoke Healios Training including schedule of monthly CPD for clinicians