Job summary
Yorkshire Health Network (YHN) is looking for a Primary Care Network (PCN) Operations Manager for a period of 12 months.
Main duties of the job
The PCN Operations Manager will provide operational support to the PCN Manager and line management to Additional Roles Reimbursement Scheme (ARRS) staff who are employed by YHN to work for the 4 PCNs. This role will be supported and overseen by the PCN Manager.
About us
Yorkshire Health Network (YHN) is a federation of all 17 GP practices within the Harrogate and Rural area of the Humber and North Yorkshire ICB (integrated Care Board).
Job description
Job responsibilities
- Provide line management to a team of ARRS staff including all aspects of appraisal, absence management, performance management and CPD with support from the YHN management team.
- Provide operational support to the PCN Manager in the delivery of day to day activities for all aspects of PCN work as required for delivery of the Network Direct Enhanced Service Contract including: recruitment, contract management, stakeholder meetings and PCN finance.
- Support the development of business cases and planning for new projects.
- Support with service submissions and reports on behalf of the PCN's.
- Attend meetings with practices, the PCN Manager and Clinical Directors as required and directed.
- Deputise for the PCN Manager at PCN Board meetings as required to cover annual leave.
Job description
Job responsibilities
- Provide line management to a team of ARRS staff including all aspects of appraisal, absence management, performance management and CPD with support from the YHN management team.
- Provide operational support to the PCN Manager in the delivery of day to day activities for all aspects of PCN work as required for delivery of the Network Direct Enhanced Service Contract including: recruitment, contract management, stakeholder meetings and PCN finance.
- Support the development of business cases and planning for new projects.
- Support with service submissions and reports on behalf of the PCN's.
- Attend meetings with practices, the PCN Manager and Clinical Directors as required and directed.
- Deputise for the PCN Manager at PCN Board meetings as required to cover annual leave.
Person Specification
Qualifications
Essential
- Degree or similar qualification or sufficient relevant experience at an equivalent level to the role.
Experience
Essential
- Line management experience of multiple staff.
- Build strong working relationships and have effective formal and informal networks.
- Literate and a good all-round communicator across a range of mediums including email, telephone, MS Teams and in person.
- Ability to interpret data including budget and contract information.
Desirable
- Line management experience of roles not based in the same location.
- Line management of clinical staff.
- Knowledge and experience of working in primary or secondary care.
- Working with multi-disciplinary health teams.
Other
Essential
- Ability to travel and attend off site meetings as required.
Person Specification
Qualifications
Essential
- Degree or similar qualification or sufficient relevant experience at an equivalent level to the role.
Experience
Essential
- Line management experience of multiple staff.
- Build strong working relationships and have effective formal and informal networks.
- Literate and a good all-round communicator across a range of mediums including email, telephone, MS Teams and in person.
- Ability to interpret data including budget and contract information.
Desirable
- Line management experience of roles not based in the same location.
- Line management of clinical staff.
- Knowledge and experience of working in primary or secondary care.
- Working with multi-disciplinary health teams.
Other
Essential
- Ability to travel and attend off site meetings as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
