Job summary
Sonic HealthcareUK is a leading pathology organisation dedicated to delivering high-quality diagnostic services. Our commitment to excellence is supported by innovative processes, a highly skilled team, and a robust quality management system (QMS).
We are seeking a Technical Quality Manager to support and ensure our continued compliance with quality standards and the implementation of robust technical quality systems.
Main duties of the job
The ideal candidate will possess expert knowledge in technical quality systems such as measurement of uncertainty (MU), validation, and verification processes, and will drive quality initiatives to maintain accreditation and regulatory standards, including ISO 15189 and GxP.
Sonic Healthcare UKs Quality Management Group apply and adhere to our organisational core values.
We commit to service excellence
We treat each other with respect and honesty
We demonstrate responsibility and accountability
We are enthusiastic about continuous improvement
We maintain confidentiality
The successful candidate should embody and demonstrate these values, to foster and support our quality culture.
About us
At TDL we offer a variety of excellent staff benefits including
Training and development opportunities supporting professional development
Annual performance related salary review
As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
Discounted gym membership we have a corporate gym membership scheme with Better Gyms
Cash healthcare plan cash back on a variety of healthcare costs including dentist and opticians
Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter
Permanent Health Insurance and Death in Service Cover
Life Assurance providing salary continuation for long term illness (six months qualifying period)
Employee Assistance Programme supporting staff wellbeing
Season Ticket Loan Scheme interest free loan for the cost of annual travel ticket
Perkbox Access to additional staff perks and benefits such as high street discounts
Company Pension Scheme company and staff contributions which increase with service
Competitive annual leave allowance-23 days
Flexible working hours 40 hours standard working week
Job description
Job responsibilities
To sponsor and drive the companys technical quality system functions (QMS) by supporting
verification, validation, and technical quality processes.
To administer and support the quality management activities within Sonic Healthcare UK services
in accordance with applicable accreditation or regulatory requirements. (GxP, ISO series, UKAS
technical guidance documents)
To support the HSL/TDL QMG team meetings with updates on compliance of services to the
technical quality procedures and processes.
1. To assist in the support and maintenance of the change control and qualification systems across the
organisation- including general structural and IT changes. This includes:
Working with the Head of technical quality to ensure that these systems are robust, reliable and
auditable.
Conducting internal audits to assess ongoing compliance with technical quality procedures across
the organisation.
Advising users on approaches to manage change and qualification activities within the
organisation.
Supporting change and qualification management within the organisation
Management of queries via the technical quality helpdesk.
2. To support in preparation and review of technical quality systems processes and procedures
including but not limited to measurement uncertainty evaluations, comparative analysis, precision
analysis, and linearity analysis within the organisation.
3. To support, review and assist with statistical analysis of measurement procedures under scope of
qualification within the organisation.
4. To deliver training to staff in technical quality systems processes and procedures.
5. To support inspection and accreditation of Sonic Healthcare UK services.
6. To support continuous improvement of the Quality Management system and framework.
Job description
Job responsibilities
To sponsor and drive the companys technical quality system functions (QMS) by supporting
verification, validation, and technical quality processes.
To administer and support the quality management activities within Sonic Healthcare UK services
in accordance with applicable accreditation or regulatory requirements. (GxP, ISO series, UKAS
technical guidance documents)
To support the HSL/TDL QMG team meetings with updates on compliance of services to the
technical quality procedures and processes.
1. To assist in the support and maintenance of the change control and qualification systems across the
organisation- including general structural and IT changes. This includes:
Working with the Head of technical quality to ensure that these systems are robust, reliable and
auditable.
Conducting internal audits to assess ongoing compliance with technical quality procedures across
the organisation.
Advising users on approaches to manage change and qualification activities within the
organisation.
Supporting change and qualification management within the organisation
Management of queries via the technical quality helpdesk.
2. To support in preparation and review of technical quality systems processes and procedures
including but not limited to measurement uncertainty evaluations, comparative analysis, precision
analysis, and linearity analysis within the organisation.
3. To support, review and assist with statistical analysis of measurement procedures under scope of
qualification within the organisation.
4. To deliver training to staff in technical quality systems processes and procedures.
5. To support inspection and accreditation of Sonic Healthcare UK services.
6. To support continuous improvement of the Quality Management system and framework.
Person Specification
Qualifications
Essential
- Good general standard of education. Preferably a science degree, (or
- equivalent) and A-Level mathematics or statistics.
Experience
Essential
- Experience of working within the healthcare field (preferably experience working in a QA/regulatory environment)
- Experience in auditing, and experience of regulatory assessment.
Skills and Abilities
Essential
- Proficiency in word processing software (Microsoft Word, Excel, PowerPoint) and document management systems.
- Familiarity with ISO 15189 and/or ISO 9001 is preferred.
- Excellent organisational and time
- management skills, with strong attention to detail.
- Ability to work on own initiative and as part of a team.
- Numerate.
- Highly skilled in use of Microsoft Office & Microsoft Excel
- High level of general computer literacy and the ability to learn & effectively use new software systems.
- Able to take minutes and write reports
Person Specification
Qualifications
Essential
- Good general standard of education. Preferably a science degree, (or
- equivalent) and A-Level mathematics or statistics.
Experience
Essential
- Experience of working within the healthcare field (preferably experience working in a QA/regulatory environment)
- Experience in auditing, and experience of regulatory assessment.
Skills and Abilities
Essential
- Proficiency in word processing software (Microsoft Word, Excel, PowerPoint) and document management systems.
- Familiarity with ISO 15189 and/or ISO 9001 is preferred.
- Excellent organisational and time
- management skills, with strong attention to detail.
- Ability to work on own initiative and as part of a team.
- Numerate.
- Highly skilled in use of Microsoft Office & Microsoft Excel
- High level of general computer literacy and the ability to learn & effectively use new software systems.
- Able to take minutes and write reports
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
