Job summary
Job title: Call Centre Agent.
Contract: Bank
Working Hours: Monday to Friday between 8:00am - 5:00pm.
Vaccination UK has been commissioned by NHS England since 2015 to provide school aged immunisations, including Influenza, to pupils across numerous counties across England and all boroughs of North London. Our mission is to fight disease and save lives by making prevention and treatment easy, accessible and safe.
Main duties of the job
- Work collaboratively to support the team to facilitate the smooth continuity of service delivery.
- Assist in the day to day running of the immunisation programmes for the call Centre.
- Handle calls and emails from and to parents/carers booking children in for vaccinations within community clinics.
- Coordinating the operation of the community clinics in line with company policy and procedures where directed.
- Working towards agreed KPI's to ensure targets are achieved.
- Participate positively in regular team meetings.
- Undertake other duties commensurate with the level of this position.
- Comply with Company policies & procedures
About us
European LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disabilities, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.
BENEFITS:
Pension - 5% employer contribution based on qualified earnings.
VIVUP - Supermarket & High Street Discounts & Employee Assistant Programme.
Blue Light Card - Supermarket & High Street Discounts.
Employee referral scheme.
25 days annual leave.
Date posted
29 April 2025
Pay scheme
Other
Salary
£14 an hour
Contract
Bank
Duration
4 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0106-25-0029
Job locations
Regus
160 London Road
Barking
Essex
IG118BB
Employer details
Employer name
Vaccination UK
Address
Regus
160 London Road
Barking
Essex
IG118BB
Employer's website
For questions about the job, contact:
