Job summary
Mid Chiltern Primary Care Network
Area:Amersham
Salary:In the range of £27,500-£28,500 per annumdependant on experience
Working hours: 37.5 hours per week
NHS Pension
33 days leave inclusive of bank holidays
Employee Assistance Programme 24/7 Support
About us
This is an exciting opportunity to join Mid Chiltern PCN which was set up on 1st July 2019. Its population is approximately 43,700 patients made up of 5 Practices (Amersham Health Centre, Hughenden Valley and Chequers Surgeries, John Hampden Surgery, Rectory Meadow Surgery and The Prospect House Surgery).
Mid Chiltern PCNs vision is to deliver the highest standards of care with equality, dignity, and respect to our patient population. Our aim is to create a system where member practices work closely together in collaboration with health and social care, voluntary sectors, community groups and local people to deliver inclusive and personalised care. We strive to consistently review and improve our services whilst remaining respectful of, and responsive to, the needs of our patients.
More information can be found on our website https://www.midchilternpcn.nhs.uk/
Main duties of the job
We are looking to recruit a Social Prescribing Team Lead to manage our small team of link workers, who will ideally be someone with experience of working in the community as a social prescriber, but we would be willing to consider potential individuals with the right mix of skills looking to transfer into a new career area.
The post holder will be responsible for delivering social prescribing and developing the operational aspects of the service across the five practices which make up Mid-Chiltern PCN.
As well as providing leadership to the Social Prescribing team the post holder will manage a caseload of clients through assessment to onward-referral, working with clients in the practice that have been referred by GPs, practice staff and staff working in the community
The role will require extensive liaison with statutory and non-statutory services, to both generate referrals into the service and support access to relevant local services, so that seamless and joined up local services are provided for the individual.
In addition, the post holder will contribute to the future development of the service and will participate in support, supervision and training as required and representation of the sector at neighbourhood level
About us
FedBucks is a federation of 47 GP practices covering a population of over 485,000 patients across Buckinghamshire. We began in 2016 and now employ around 200 members of staff across our head office sites, and our planned and unplanned care services.
As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We provide safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.
Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with, and respected, at a time when they may be feeling vulnerable. Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.
Job description
Job responsibilities
Primary Duties and Areas of Responsibility
- Coordinate, administrate and provide support, supervision and line/performance and management to a team of Social Prescribing Community Link Workers.
- Mobilise, co-ordinate and lead the continued development and quality of the service by maintaining effective partnerships and relationships with PCNs, key agencies and stakeholders.
- Provide day to day support for the Social Prescribers and Care Coordinators
- Assist in recruitment, induction, and retention activities.
- Line management responsibilities for Social Prescribers and Care Coordinators appointments.
- Identify and manage risks on a continuing basis.
- To ensure that SOPs, protocols and guidelines are kept up to date .
- Facilitate the regular team meeting to ensure regular contact and team processes and behaviours are maintained.
- As a key member of the PCNs team of health professionals, ensure that referrals from the PCNs Core Network Practices and from a wide range of agencies are dealt with appropriately and support is offered for the health and wellbeing of patients.
Key Wider Areas of Responsibility
Promote social prescribing, its role in self-management, and the wider determinants of health.
Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
Work in partnership with all local agencies (examples include ACHT, hospitals, housing services, voluntary/community services, faith groups) to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Seek regular feedback about the quality of service and impact of social prescribing on patient health and well-being and their use of health and social care services.
Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
Provide personalised support to patients on the caseload referred by the GP practices within the Network.
Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on what is already available to create a map or menu of community groups and assets. Use these opportunities to promote micro-commissioning or small grants if available.
Ensure that local community groups and VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS and that the persons use of the NHS can be monitored
Participate in clinical supervision, appraisal, and training to ensure continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.
Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Job description
Job responsibilities
Primary Duties and Areas of Responsibility
- Coordinate, administrate and provide support, supervision and line/performance and management to a team of Social Prescribing Community Link Workers.
- Mobilise, co-ordinate and lead the continued development and quality of the service by maintaining effective partnerships and relationships with PCNs, key agencies and stakeholders.
- Provide day to day support for the Social Prescribers and Care Coordinators
- Assist in recruitment, induction, and retention activities.
- Line management responsibilities for Social Prescribers and Care Coordinators appointments.
- Identify and manage risks on a continuing basis.
- To ensure that SOPs, protocols and guidelines are kept up to date .
- Facilitate the regular team meeting to ensure regular contact and team processes and behaviours are maintained.
- As a key member of the PCNs team of health professionals, ensure that referrals from the PCNs Core Network Practices and from a wide range of agencies are dealt with appropriately and support is offered for the health and wellbeing of patients.
Key Wider Areas of Responsibility
Promote social prescribing, its role in self-management, and the wider determinants of health.
Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
Work in partnership with all local agencies (examples include ACHT, hospitals, housing services, voluntary/community services, faith groups) to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Seek regular feedback about the quality of service and impact of social prescribing on patient health and well-being and their use of health and social care services.
Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
Provide personalised support to patients on the caseload referred by the GP practices within the Network.
Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on what is already available to create a map or menu of community groups and assets. Use these opportunities to promote micro-commissioning or small grants if available.
Ensure that local community groups and VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS and that the persons use of the NHS can be monitored
Participate in clinical supervision, appraisal, and training to ensure continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities.
Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Person Specification
Qualifications
Essential
- Education to at least GCSE level, including English and Maths, or equivalent NVQ
- Level 3, Advanced level or equivalent qualifications or working towards this level.
- Is enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Evidenced experience of leading a small team and associated people management processes
- Evidenced experience of working collaboratively with multiple providers
- Knowledge of services in Primary Care
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact
- Knowledge of community development approaches
Desirable
- Evidenced experience of working in General Practice
- Evidenced experience of working with social care
- Evidenced experience of working with safeguarding
- Knowledge of healthcare signposting care pathway options available to
- patients
- Knowledge of VCSE and community services in the locality
Qualities
Essential
- Personal commitment to the values, vision and objectives of the PCN
- Ability to work under pressure to progress multiple work streams concurrently
- Demonstrates a willingness to learn and develop within the role
- Contributes to building a positive culture.
Person Specification
Qualifications
Essential
- Education to at least GCSE level, including English and Maths, or equivalent NVQ
- Level 3, Advanced level or equivalent qualifications or working towards this level.
- Is enrolled in, undertaking or qualified from appropriate training as set out by the Personalised Care Institute
- Demonstrable commitment to professional and personal development
Desirable
- Training in motivational coaching and interviewing or equivalent experience
Experience
Essential
- Evidenced experience of leading a small team and associated people management processes
- Evidenced experience of working collaboratively with multiple providers
- Knowledge of services in Primary Care
- Understanding of the wider determinants of health, including social, economic and environmental factors and their impact
- Knowledge of community development approaches
Desirable
- Evidenced experience of working in General Practice
- Evidenced experience of working with social care
- Evidenced experience of working with safeguarding
- Knowledge of healthcare signposting care pathway options available to
- patients
- Knowledge of VCSE and community services in the locality
Qualities
Essential
- Personal commitment to the values, vision and objectives of the PCN
- Ability to work under pressure to progress multiple work streams concurrently
- Demonstrates a willingness to learn and develop within the role
- Contributes to building a positive culture.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
