Job summary
Open to Nurse, Paramedics and all other allied
healthcare professionals
Permanent role: Based Longbow Close, Shrewsbury
Are
you a caring, experienced nurse or allied healthcare professional looking for a
change and interested in working in a unique not-for -profit, CQC-rated OUTSTANDING, service?
We
are currently recruiting additional Healthcare professionals with an enthusiasm
and passion for high quality care, to increase our existing team of very
friendly and dynamic Telephone triage clinicians out of hours (OOH) working
alongside our GPs at our Longbow base in Shrewsbury. At Shropdoc we are proud
to provide a telephone triage service for out-of-hours urgent care in both
Shropshire and Powys, covering evenings
and overnight on weekdays, 24/7 at weekends and Bank Holidays. Our
Telephone triage clinicians respond to calls passed to us by the NHS 111
service.
Main duties of the job
The
role requires the use of critical thinking and advanced decision-making skills
to assess, diagnose and triage all patients who present with a range of
illnesses, with the ability to identify cases that are appropriate to stream to
our other services. As a triage clinician, you will work with the patient to
determine a suitable management plan for further assessment at our base sites
or visiting service, self-care advice, or safety net the patient to wait for
their own GP review. Prescribing clinicians can issue prescriptions via the
electronic prescribing system (EPS) as part of a robust treatment plan, Non
prescribing clinicians will have the support and supervision of our GPs.
The
role requires that you must have experience in primary or urgent / emergency
healthcare settings, be both reliable, dependable and seeking a new challenge.
Although full training will be given, you will need exceptional communication
and interpersonal skills, and the confidence to work autonomously, making
decisions without direct supervision that said, support would never be far away
when you need it.
The
clinician will have the opportunity to expand their current knowledge, utilise
current skills and progress their career within the unscheduled primary and
urgent care setting.
About us
Shropdocs
mission is to keep the patient at the
heart of all that we do. We aim to achieve excellence in the care we offer
to our patients, providing a safe and high-quality service that is easily
accessible. We are well-established, having been in operation for over 25
years, with a reputation and belief in our values that will make you proud to
say you are part of our team.
We
are particularly interested in hearing from healthcare professionals with a
primary or urgent care background, however training and development is provided
and we are more interested in people with the right attitude and approach to
work rather than specific experience.
Job description
Job responsibilities
To deliver autonomous practice and making every contact count, this exciting
opportunity requires the post holder to work effectively within their professional
boundaries, providing safe, holistic and effective compassionate care provision. The
post holder will need to be a dynamic and diverse clinician working across the call
centre, bases and in the field, enhancing the patient experience and optimising service
provisions. Focusing on the management of the needs of the patient Out of hours
(OOH). Providing exemplary care for patients who have reached a range of
dispositions from 111 including referrals from District nurses, 999 and Rapid
response/virtual ward.
The Clinical practitioner will have the relevant clinical experience to work
autonomously and as part of a larger team whilst possessing excellent communication
and interpersonal skills. They should be willing to contribute to the continuous
improvement, development and delivery of a high quality and professional out of hours
service.
The post holder will have a range of clinical experience, working out of hours (OOH)
under the supervision of our GPs based either in Longbow or remotely. They must
have the ability to take a comprehensive history, combined with a structured approach
to physical assessment over the telephone, with a more autonomous triage approach,
and less pathway led, be able to show advanced decision-making with the use of
critical thinking, under either direct or indirect GP supervision. The post holder will
quickly identify those patients in the queue who are the sickest and those that can be
streamed to one of our Shropdoc bases or for a home visit. Ensuring appropriate
allocation times frames for both face-to-face or home visits. The post holder will triage
patients of all ages presenting with undifferentiated diagnosis, complex needs, acute
and chronic conditions, for both physical, mental health and psycho-social needs.
Liaising with other community-based health care practitioners (HCPs) such as GPs,
Paramedics and Nurses about patient management, admission avoidance and, where
necessary, admission into secondary care.
Post holders that hold a prescribing qualification will Prescribe necessary medications
as part of a robust treatment plan, using good antibiotic stewardship, sick day rules,
with advice and authorisation from GP colleagues when necessary. Post holders that
do not hold a Prescribing qualification will utilise Patient group directives (PGDs)
where appropriate with the support of GP colleagues. Again where necessary.
We welcome applications from individuals of diverse background, and as well as
personal and career development, all colleagues are encouraged and fully supported
to work towards clinical development aspirations, such as Non-medical prescribing
(where not already held), CPD to safely maintain and increase their professional
boundaries or even ACP status, identified through appraisal and gap analysis. Clinical
Supervision and development time is offered flexibly to all clinical staff in line with the
service need.
Job description
Job responsibilities
To deliver autonomous practice and making every contact count, this exciting
opportunity requires the post holder to work effectively within their professional
boundaries, providing safe, holistic and effective compassionate care provision. The
post holder will need to be a dynamic and diverse clinician working across the call
centre, bases and in the field, enhancing the patient experience and optimising service
provisions. Focusing on the management of the needs of the patient Out of hours
(OOH). Providing exemplary care for patients who have reached a range of
dispositions from 111 including referrals from District nurses, 999 and Rapid
response/virtual ward.
The Clinical practitioner will have the relevant clinical experience to work
autonomously and as part of a larger team whilst possessing excellent communication
and interpersonal skills. They should be willing to contribute to the continuous
improvement, development and delivery of a high quality and professional out of hours
service.
The post holder will have a range of clinical experience, working out of hours (OOH)
under the supervision of our GPs based either in Longbow or remotely. They must
have the ability to take a comprehensive history, combined with a structured approach
to physical assessment over the telephone, with a more autonomous triage approach,
and less pathway led, be able to show advanced decision-making with the use of
critical thinking, under either direct or indirect GP supervision. The post holder will
quickly identify those patients in the queue who are the sickest and those that can be
streamed to one of our Shropdoc bases or for a home visit. Ensuring appropriate
allocation times frames for both face-to-face or home visits. The post holder will triage
patients of all ages presenting with undifferentiated diagnosis, complex needs, acute
and chronic conditions, for both physical, mental health and psycho-social needs.
Liaising with other community-based health care practitioners (HCPs) such as GPs,
Paramedics and Nurses about patient management, admission avoidance and, where
necessary, admission into secondary care.
Post holders that hold a prescribing qualification will Prescribe necessary medications
as part of a robust treatment plan, using good antibiotic stewardship, sick day rules,
with advice and authorisation from GP colleagues when necessary. Post holders that
do not hold a Prescribing qualification will utilise Patient group directives (PGDs)
where appropriate with the support of GP colleagues. Again where necessary.
We welcome applications from individuals of diverse background, and as well as
personal and career development, all colleagues are encouraged and fully supported
to work towards clinical development aspirations, such as Non-medical prescribing
(where not already held), CPD to safely maintain and increase their professional
boundaries or even ACP status, identified through appraisal and gap analysis. Clinical
Supervision and development time is offered flexibly to all clinical staff in line with the
service need.
Person Specification
Qualifications
Essential
- Please refer to Job Description and Personal Specification attached.
Desirable
- Please refer to Job Description and Personal Specification attached.
Person Specification
Qualifications
Essential
- Please refer to Job Description and Personal Specification attached.
Desirable
- Please refer to Job Description and Personal Specification attached.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
