Group Credit Controller

Job description

Job responsibilities

Key Responsibilities

1.Credit Management:

Monitor customer accounts to identify overdue payments and potential risks.

2.Collections:

Proactively manage and collect outstanding debts from customers.

Communicate with customers via phone, email, and written correspondence to ensure timely payment.

Resolve payment discrepancies and disputes efficiently.

Allocate cash receipts on specific entities within the DHC Group.

Work on a backlog of aged debt whilst simultaneously staying on top of current debt.

3.Account Reconciliation:

Regularly reconcile customer accounts to ensure accuracy.

Investigate and resolve any account discrepancies or issues.

Prepare and maintain accurate records of customer payments and account statuses.

4.Reporting:

Prepare regular reports on account statuses, collections activities and credit risk.

Provide detailed analysis of outstanding debts and potential bad debts.

Present findings and recommendations to the Group Financial Controller.

Must be able to use excel to manage high volume of data (pivots, sumif(s), vlookups etc)

5.Collaboration:

Work closely with the sales and marketing team to resolve payment issues.

Collaborate with other departments to ensure a smooth credit control process.

Assist in the development and implementation of credit control policies and procedures.

6.Compliance:

Ensure compliance with all relevant laws and regulations regarding credit and collections.

Maintain confidentiality of customer information in accordance with company policies and legal requirements.

Person Specification

Experience

Essential

• Analytical Skills: Ability to analyse financial data and assess credit risk.
• Attention to Detail: High level of accuracy in preparing and maintaining financial records.
• Communication Skills: Strong verbal and written communication skills to interact effectively with customers and colleagues.
• Problem-Solving: Ability to resolve payment issues and disputes efficiently.
• Time Management: Excellent organisational skills to manage multiple accounts and deadlines.
• IT Proficiency: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software systems.

Qualifications

Essential

• A Levels or equivalent.
• Strong experience in a credit control or accounts receivable role.
• Knowledge of credit control principles, practices, and regulations.
• Experience in the healthcare or diagnostic services industry is a plus.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Diagnostic Healthcare Ltd

Address

The Royals

353 Altrincham Rd

Manchester

M22 4BJ

Employer's website

http://www.diagnostichealthcareltd.com/ (Opens in a new tab)