Job responsibilities
To assist patients in a safe and appropriate manner, as and when requested by the patient, using recognised manual handling techniques for patient transfer and support.
To maintain patient dignity and confidentiality at all times.
To ensure the scan room and waiting areas are kept clean and tidy at all times maintaining a safe clinical environment free from hazards.
To ensure the scanning unit is clean at all times using recommended cleaning agent suitable for eliminating multi-biohazard such as C-Diff and MRSA.
To maintain a good relationship with the clinic/hospital team and support them with any patient adjustments as required.
To liaise with Trust in relation to queries arising during the delivery of the service.
To call the patient services team/hospital team to inform them of any urgent patients immediately following the patients scan.
To complete the end-of-day report on Origami prior to close of clinical session detailing any patients requiring urgent radiologist opinion, urgent reporting, equipment breakdown or intermittent problems, patient DNAs and any other relevant information which may need to be documented or relied upon in the future.
To ensure images are uploaded to PACS at the end of each session.
To co-ordinate and support the Regional Manager with maintenance and faults regarding the scanner and sub systems.
To report stock requirements to the Operations Co-ordinator.
To remain up to date with the changes and current trends in relevant imaging procedures.
To be committed to lifelong learning and produce evidence of CPD, thus maintaining fitness to practice in accordance with the Radiographic Code of Professional Conduct.
To maintain the highest personal and professional standards.
To adhere to the company Health and Safety Policies and to use any equipment or personal protective equipment provided safely.
To support the incident/complaint investigation process by providing statements following any incidents/complaint.
To respond to the needs of the company, hospital, patients and staff as necessary.
To be prepared to work flexibly to meet service demands.
Supplementary Information
Professional
Accountable for own professional activities within all DHC working environments, clinical and non-clinical.
Demonstrate exemplary inter-personal communication skills.
Maintain a clean and professional appearance at all times, in line with DHC Dress Code policy.
Demonstrate excellent concentration skills and attention to detail.
Ensure patient data is accurate and used in accordance with DHC Information Governance policies.
Work seamlessly within a pressurised environment to tight time schedules
Provide any required information to the relevant team.
Ensure that all mandatory training is current and up to date.
Actively participate in the DHC Appraisal scheme as requested and undertake clinical competency assessments as required.
To keep up to date with DHC information, events and developments by attending meetings, reading appropriate communications and cascading such information on to all colleagues when requested.
Communication and Relationship Skills
Good verbal and non-verbal communication skills.
Accuracy and attention to detail.
To act upon complex information received from Consultants and to communicate effectively with them.
Knowledge, Training and Experience
HCPC registration.
Certificate in BSc Radiography in the UK (within the past 12 months).
Awareness of basic NHS hospital policies and procedures.
Up to date with IRMER regulations, DRLs and report any risks to RPS (if applicable to chosen modality).
To undertake as part of initial training and Graduate Scheme:
Certificate in cannulation (if applicable to chosen modality).
Intermediate Life Support (ILS).
Completion of clinical and written assessments.
Planning and Organisational Skills
Working towards planning and prioritising workloads, accepting urgent referrals and additions to the list as required whilst maintaining an efficient throughput of patients and ensuring best patient care at all times.
Responsibility for Patient/Client Care
To ensure clinical safety at all times.
To be sensitive to the needs of patients who are anxious.
Responsibility for Policy and Service Development Implementation
Adhere to company policies.
Proposes changes to working practices or procedures within own work area.
Responsibility for Finance and Physical Resources
Responsible for safely using expensive specialist equipment and reporting any faults to the Regional Manager.
Responsibility for Human Resources
Regularly responsible for providing training within own discipline to students and medical personnel.
Freedom to Act
To give professional advice to staff, health professional and clinicians.
To adhere to national guidelines in adhering to company protocols.
Accountable for own professional actions.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
- The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: attend risk management training and contribute to risk assessment audits.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Safeguarding Children and Vulnerable Adults
Safeguarding is everyone's responsibility and all employees are required to act in such a way that at all times safeguards the health and well being of children and vulnerable adults. Familiarisation with, and adherence to, the DHC Safeguarding Policies and any associated guidance is an essential requirement of all employees as is participation in related mandatory/statutory training. All employees must ensure that they understand and act in accordance with this clause.
If you do not understand exactly how this clause relates to you personally then you must ensure that you seek clarification from your immediate manager as a matter of urgency.
Equally, all managers have a responsibility to ensure that their team members understand their individual responsibilities with regard to Safeguarding Children and Vulnerable Adults and PREVEN.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the company as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking a similar role.
Quality
The post-holder will strive to maintain quality within the company, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Responsibility for Policy and Service Development Implementation
The post-holder will:
- Adhere to company policies and procedures.
- Propose Changes to working practices or procedures within own work area.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
