Job summary
Partnering Health Group (PHL) are looking for a Medical Lead to work within our Staffordshire GP OOH Service. We are an experienced integrated urgent healthcare organisation responsible for providing a variety of health care services.
The Medical Lead will be responsible for the clinical oversight and leadership of their service(s). They will be responsible for recruiting, inducting and performance managing the medical workforce for the service, and ensuring excellent care is provided by all clinicians at all times.
The Medical Lead will work together with the Service Delivery and Performance Manager and Clinical Site in leading the delivery of high quality, safe and effective urgent care services, providing assurance to the Medical Director and the Leadership Team.
The post-holder will spend 16Hrs per week completing the Medical Lead (Management time) role and a proportion of their time (minimum 8-12 hours per week pro rata) working within PHLs clinical services to maintain their clinical skillset and connection to front-line care delivery. This will be in addition to your Medical Lead hours.
Main duties of the job
- Be visible and responsive to the needs of the clinical workforce, including being available at times out of normal working hours where needed and being part of escalation processes
- Represent PHL at local meetings with Partners, Commissioners, NHSE, CQC and stakeholder groups (e.g., Integrated Clinical Governance Meetings), embedding the UCD into the local healthcare system
- Act as the line manager to the medical workforce (GPs and other doctors)ensuring they are supported and equipped to perform their clinical duties fully and effectively and the day-to-day delivery of high quality, safe clinical care
- Support medical professional regulatory processes including workforce compliance, revalidation, fitness to practice and disciplinary processes
- Provide assurance to the Senior Leadership and Executive Operational Delivery Team
- Undertake timely investigation and management of serious incidents, complaints and other untoward incidents, and embed any associated learning within the Service
- Ensure clinical guidelines for the Service are reviewed and up to date, including all electronic versions (used by remote and out of area clinicians)
- Oversee recruitment, induction, ongoing support, performance management and workforce planning for medical staff in the Service
- Manage clinical performance, by delivering constructive feedback to colleagues and, where required, appraisals and supervision
About us
PHL Group was founded
in 2009 by a team of commercial partners and experienced General Practitioners
with a clear vision of providing services that would contribute to and benefit
the local healthcare economy. PHL (formerly
known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved
from the former Out of Hours model, for localities in Hampshire and the Isle of
Wight. All of the core services which look after patients with an urgent healthcare
need are joined up together, and PHL work closely with system partners such as South
Central Ambulance Service. The services we operate include call handling,
telephone clinical assessment, out of hours home visiting services and some face-to-face
Primary Care appointments services in Hampshire. In 2021 a newly formed
Healthcare Division was created and incorporates PHLs Urgent Care, Primary
Care and Youla Care Concierge Services. The new division combines PHL's
healthcare operations into one team and utilises internal and external
resources efficiently to achieve our organisations vision: to be an innovative
healthcare enabler, known for providing a range of high-quality care.
PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.
Job description
Job responsibilities
- Provide professional leadership for the Service and foster a culture which values continuing professional development and strives for excellence in the delivery and outcomes of patient care
- Be visible and responsive to the needs of the clinical workforce, including being available at times out of normal working hours where needed and being part of escalation processes
- Provide expert advice to the Service Delivery & Performance Manager, the Clinical Service Manager and clinicians throughout the service
- Provide professional leadership for the planning and strategic direction of the Service, securing the support and commitment of staff and key stakeholders
- Represent PHL at local meetings with Partners, Commissioners, NHSE, CQC and stakeholder groups (e.g., Integrated Clinical Governance Meetings), embedding the UCD into the local healthcare system
- Act as the line manager to the medical workforce (GPs and other doctors) ensuring they are supported and equipped to perform their clinical duties fully and effectively and the day-to-day delivery of high quality, safe clinical care
- Support medical professional regulatory processes including workforce compliance, revalidation, fitness to practice and disciplinary processes
- Lead on Clinical Audit for the Service. Support the clinician case review process (call and notes audit)
- Provide assurance to the Senior Leadership and Executive Operational Delivery Team
- Undertake timely investigation and management of serious incidents, complaints and other untoward incidents, and embed any associated learning within the Service
- Lead compliance with Care Quality Commission (CQC) regulation for the Service, in conjunction with Service Delivery & Performance Manager and Clinical Site Lead
- Ensure clinical guidelines for the Service are reviewed and up to date, including all electronic versions (used by remote and out of area clinicians)
- Oversee recruitment, induction, ongoing support, performance management and workforce planning for medical staff in the Service
- Manage clinical performance, by delivering constructive feedback to colleagues and, where required, appraisals and supervision
Job description
Job responsibilities
- Provide professional leadership for the Service and foster a culture which values continuing professional development and strives for excellence in the delivery and outcomes of patient care
- Be visible and responsive to the needs of the clinical workforce, including being available at times out of normal working hours where needed and being part of escalation processes
- Provide expert advice to the Service Delivery & Performance Manager, the Clinical Service Manager and clinicians throughout the service
- Provide professional leadership for the planning and strategic direction of the Service, securing the support and commitment of staff and key stakeholders
- Represent PHL at local meetings with Partners, Commissioners, NHSE, CQC and stakeholder groups (e.g., Integrated Clinical Governance Meetings), embedding the UCD into the local healthcare system
- Act as the line manager to the medical workforce (GPs and other doctors) ensuring they are supported and equipped to perform their clinical duties fully and effectively and the day-to-day delivery of high quality, safe clinical care
- Support medical professional regulatory processes including workforce compliance, revalidation, fitness to practice and disciplinary processes
- Lead on Clinical Audit for the Service. Support the clinician case review process (call and notes audit)
- Provide assurance to the Senior Leadership and Executive Operational Delivery Team
- Undertake timely investigation and management of serious incidents, complaints and other untoward incidents, and embed any associated learning within the Service
- Lead compliance with Care Quality Commission (CQC) regulation for the Service, in conjunction with Service Delivery & Performance Manager and Clinical Site Lead
- Ensure clinical guidelines for the Service are reviewed and up to date, including all electronic versions (used by remote and out of area clinicians)
- Oversee recruitment, induction, ongoing support, performance management and workforce planning for medical staff in the Service
- Manage clinical performance, by delivering constructive feedback to colleagues and, where required, appraisals and supervision
Person Specification
Experience
Essential
- Experience of clinician training and supervision.
- Significant experience in safeguarding.
- Postgraduate training experience.
- Organisational management experience.
- Clinical governance experience.
- Able to demonstrate a high level of professional practice.
Desirable
- Current / recent experience as a GP trainer.
- Experience of developing and reviewing clinical policies.
- Experience of management of clinicians including performance/conduct issues.
- Experience of managing CQC compliance.
- Experience of delivery of Urgent Treatment Centres.
- Experience of delivery of 111 services.
- Experience of delivery of virtual healthcare services.
- Experience using Adastra Clinical Records System.
Qualifications
Essential
- An established doctor with considerable experience of primary care out of hours or urgent care work.
- On an English performers list.
- Up to date with NHS Appraisal and Revalidation requirements.
- Possess a current and full registration with the General Medical Council.
Desirable
- MRCGP.
- Postgraduate Medical Education Diploma/Higher Degree.
- Management qualification
Person Specification
Experience
Essential
- Experience of clinician training and supervision.
- Significant experience in safeguarding.
- Postgraduate training experience.
- Organisational management experience.
- Clinical governance experience.
- Able to demonstrate a high level of professional practice.
Desirable
- Current / recent experience as a GP trainer.
- Experience of developing and reviewing clinical policies.
- Experience of management of clinicians including performance/conduct issues.
- Experience of managing CQC compliance.
- Experience of delivery of Urgent Treatment Centres.
- Experience of delivery of 111 services.
- Experience of delivery of virtual healthcare services.
- Experience using Adastra Clinical Records System.
Qualifications
Essential
- An established doctor with considerable experience of primary care out of hours or urgent care work.
- On an English performers list.
- Up to date with NHS Appraisal and Revalidation requirements.
- Possess a current and full registration with the General Medical Council.
Desirable
- MRCGP.
- Postgraduate Medical Education Diploma/Higher Degree.
- Management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
