Project Manager New Service Implementation

Partnering Health Ltd

The closing date is 20 September 2024

Job summary

PHL is seeking a dynamic and experienced Project Manager to join our rapidly expanding Healthcare Division. With several recent contract wins, we are gearing up for the implementation of a new service in a neighbouring South Coast county.

As the Project Manager, you will oversee the successful delivery of this new service implementation, along with a few other internal projects. You will lead the mobilisation process from inception to completion, ensuring that the project goes live on time, within budget, and meets all specifications. Your role will involve stakeholder engagement, close collaboration with the transferring service team, and coordination with governance colleagues to ensure a patient-focused, safe, and effective service from day one.

You will be responsible for driving project progress, holding team members accountable in a respectful and effective manner, and escalating issues to the Director level when necessary. The role requires a strong ability to scrutinize performance and operations while maintaining sensitivity. Excellent communication, documentation management skills, and a passion for supporting customers are essent

Main duties of the job

Key Responsibilities:

  • Take full responsibility for planning and implementing project deliverables, ensuring they are completed on time, within budget, and according to the service specification.
  • Collaborate with operational, governance, clinical, HR, support services, and finance teams to ensure seamless delivery of project tasks and milestones.
  • Manage the TUPE process (both in and out) in partnership with HR, including due diligence, consultation, and data transfer.
  • Attend and/or chair meetings at relevant Programme Board, Mobilisation Meetings, and Stakeholder Groups.
  • Work closely with senior colleagues to analyze requirements for agile working within PHLs 3-year strategy.

About us

PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service. The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL's healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.

PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.

Date posted

30 August 2024

Pay scheme

Other

Salary

£45,000 to £50,000 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

E0062-24-0109

Job locations

Warmafloor Gb Ltd

12 Little Park Farm Road

Fareham

Hampshire

PO15 5TD


Job description

Job responsibilities

Take direct responsibility for the planning, implementation of programme and project deliverables, to time, within budget and as per the customers service specification.

Bring operational, governance, clinical, HR, support services and finance teams together to ensure the seamless delivery of project tasks and milestones.

Contribute to transformational change and improvement, taking a lead for identified areas where agreed.

Work with HR colleagues to manage the TUPE process (both in and out) including the due diligence, consultative and data transfer processes Provide co-ordination of and participate in relevant internal and external working groups and provide project advice, expertise and support as required.

Provide relevant and timely updates on own portfolio of projects/functions to Head of Healthcare and MD Healthcare

Work with members of the Healthcare Division team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

Ensure there is an audit trail for all changes in accordance with the document management process in place.

Ensure that PHLs risk register process is a living and breathing process which has value and holds everyone to account.

Design and apply appropriate project management frameworks for the projects (using relevant project standards and methodology)

Prepare and maintain the necessary project documentation using support from the Head of Commercial and Head of Healthcare and supporting their knowledge and development in this area.

Provide robust regular reporting including weekly Highlight Reports and manage monthly Project Boards and other input at Senior Leadership Group level. Attend/Chair meetings at appropriate Programme Board, Mobilisation Meetings and Stakeholder Groups.

Contribute to communication/briefings within PHL and potentially with customers including commissioners and fellow healthcare provider partners.

Presenting briefings and recommendations to Senior Management Team meetings such as PHLs Senior Leadership Group.

Engaging stakeholders to influence behavioural and cultural change

Job description

Job responsibilities

Take direct responsibility for the planning, implementation of programme and project deliverables, to time, within budget and as per the customers service specification.

Bring operational, governance, clinical, HR, support services and finance teams together to ensure the seamless delivery of project tasks and milestones.

Contribute to transformational change and improvement, taking a lead for identified areas where agreed.

Work with HR colleagues to manage the TUPE process (both in and out) including the due diligence, consultative and data transfer processes Provide co-ordination of and participate in relevant internal and external working groups and provide project advice, expertise and support as required.

Provide relevant and timely updates on own portfolio of projects/functions to Head of Healthcare and MD Healthcare

Work with members of the Healthcare Division team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.

Ensure there is an audit trail for all changes in accordance with the document management process in place.

Ensure that PHLs risk register process is a living and breathing process which has value and holds everyone to account.

Design and apply appropriate project management frameworks for the projects (using relevant project standards and methodology)

Prepare and maintain the necessary project documentation using support from the Head of Commercial and Head of Healthcare and supporting their knowledge and development in this area.

Provide robust regular reporting including weekly Highlight Reports and manage monthly Project Boards and other input at Senior Leadership Group level. Attend/Chair meetings at appropriate Programme Board, Mobilisation Meetings and Stakeholder Groups.

Contribute to communication/briefings within PHL and potentially with customers including commissioners and fellow healthcare provider partners.

Presenting briefings and recommendations to Senior Management Team meetings such as PHLs Senior Leadership Group.

Engaging stakeholders to influence behavioural and cultural change

Person Specification

Qualifications

Essential

  • Educated to Masters degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
  • Project management qualification - PRINCE2 Practitioner

Experience

Essential

  • Extensive project management experience leading complex and/or multiple projects using various project management methods in the NHS or equivalent healthcare or other organisation with relevant parallels.
  • Substantial experience of documenting requirements to support investment.
  • Experience of managing complex projects/ programmes involving matrix management.
  • Essential
  • Educated to Masters degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
  • Project management qualification - PRINCE2 Practitioner
  • Keen to develop professionally, such as attainment of the CIPD accreditations is highly desirable
  • Extensive project management experience leading complex and/or multiple projects using various project management methods in the NHS or equivalent healthcare or other organisation with relevant parallels.
  • Substantial experience of documenting requirements to support investment.
  • Experience of managing complex projects/ programmes involving matrix management.
  • Extensive experience working in an NHS Provider or independent sector healthcare organisation.
  • Experience of working with multiple stakeholders external and internal.
  • Experience/and or knowledge working with key stakeholders and external suppliers of support services.
  • Experience of communicating complex information to clinical staff
  • Excellent written English with a proven ability to write effective, concise and compelling content, while working to deadlines.
  • Able to pull together factual information, obtained from a variety of sources, in a format which is both interesting and comprehensive.
  • Good leadership skills with the ability to influence and negotiate.
  • Good organisational and IT skills essential
  • Excellent communication and interpersonal skills written, verbal
  • Proven ability to design and implement business processes and governance structures
  • Clear understanding of professional responsibility and accountability.
  • Good organisational skills and ability to manage and prioritise own workload
  • Experience in delivery of health and social care services is desirable.
  • Strong negotiation and influencing skills.
  • Able to think strategically and analytically.
  • Able to work as part of a team or under own initiative.
  • Good attention to detail.
  • Ability to work to tight deadlines with flexible working arrangements and ability to respond to unscheduled tasks.
  • Willingness to constantly learn and improve.
  • Possess self-confidence, enthusiasm, motivation, tact and diplomacy.
  • Excellent interpersonal skills.
  • Able to relate to a wide range of staff and colleagues.
  • Ability to pick things up quickly and hit the ground running.
  • Capable of working under pressure.
Person Specification

Qualifications

Essential

  • Educated to Masters degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
  • Project management qualification - PRINCE2 Practitioner

Experience

Essential

  • Extensive project management experience leading complex and/or multiple projects using various project management methods in the NHS or equivalent healthcare or other organisation with relevant parallels.
  • Substantial experience of documenting requirements to support investment.
  • Experience of managing complex projects/ programmes involving matrix management.
  • Essential
  • Educated to Masters degree level in relevant field or equivalent combination of post graduate qualification, courses and experience.
  • Project management qualification - PRINCE2 Practitioner
  • Keen to develop professionally, such as attainment of the CIPD accreditations is highly desirable
  • Extensive project management experience leading complex and/or multiple projects using various project management methods in the NHS or equivalent healthcare or other organisation with relevant parallels.
  • Substantial experience of documenting requirements to support investment.
  • Experience of managing complex projects/ programmes involving matrix management.
  • Extensive experience working in an NHS Provider or independent sector healthcare organisation.
  • Experience of working with multiple stakeholders external and internal.
  • Experience/and or knowledge working with key stakeholders and external suppliers of support services.
  • Experience of communicating complex information to clinical staff
  • Excellent written English with a proven ability to write effective, concise and compelling content, while working to deadlines.
  • Able to pull together factual information, obtained from a variety of sources, in a format which is both interesting and comprehensive.
  • Good leadership skills with the ability to influence and negotiate.
  • Good organisational and IT skills essential
  • Excellent communication and interpersonal skills written, verbal
  • Proven ability to design and implement business processes and governance structures
  • Clear understanding of professional responsibility and accountability.
  • Good organisational skills and ability to manage and prioritise own workload
  • Experience in delivery of health and social care services is desirable.
  • Strong negotiation and influencing skills.
  • Able to think strategically and analytically.
  • Able to work as part of a team or under own initiative.
  • Good attention to detail.
  • Ability to work to tight deadlines with flexible working arrangements and ability to respond to unscheduled tasks.
  • Willingness to constantly learn and improve.
  • Possess self-confidence, enthusiasm, motivation, tact and diplomacy.
  • Excellent interpersonal skills.
  • Able to relate to a wide range of staff and colleagues.
  • Ability to pick things up quickly and hit the ground running.
  • Capable of working under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Partnering Health Ltd

Address

Warmafloor Gb Ltd

12 Little Park Farm Road

Fareham

Hampshire

PO15 5TD


Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

Partnering Health Ltd

Address

Warmafloor Gb Ltd

12 Little Park Farm Road

Fareham

Hampshire

PO15 5TD


Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Date posted

30 August 2024

Pay scheme

Other

Salary

£45,000 to £50,000 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

E0062-24-0109

Job locations

Warmafloor Gb Ltd

12 Little Park Farm Road

Fareham

Hampshire

PO15 5TD


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