Job summary
As ClinicalGovernance
Manageryou will be working as part of the Clinical & Quality team
and your role is very important in providing assurance that our services are
compliant, safe and delivering high-quality care to our patients.
PHL is an independent
healthcare company striving to provide services that meet individuals healthcare
needs in a compassionate and safe way. The role will require you to lead and be
responsible for efficient clinical governance processes, working closely with
our service managers to ensure compliance and patient safety. This is an
exciting time to join a growing, fast paced Company with the opportunity to
provide your experience to a diverse range of healthcare services.
Main duties of the job
As
a Clinical Governance Manager you will be working as part of the Clinical &
Quality team and your role is very important in providing assurance that our
services are compliant, safe and delivering high quality care to our patients.
You will lead and be responsible for efficient clinical governance processes
within PHL Healthcare Services and as an experienced clinical leader ensuring
your leadership style is always delivered with a caring and respectful
disposition you will be critical friend to our teams..
You
will work closely with the Service Managers, Clinical Leads and Clinical
Managers to ensure compliance with robust governance processes such as incident
reporting, risk and complaints management that assures us of the responsiveness
of our services. You will promote shared learning and quality initiatives,
facilitate that these are embedded and sustained demonstrating a well led
organisation. You will foster close working relationships to enable supporting
a positive safety culture within the organisation, working collaboratively with
our healthcare professionals and relevant external organisations to proactively
manage governance, quality and safety. You will provide assistance, support and
advice to staff, patients, and their families within our Governance framework
in partnership with relevant operational and clinical managers. Above all else,
as one of our six core values, PHL wants you to have fun at work!
About us
PHL is an independent healthcare company striving to provide services that meet individuals healthcare needs in a compassionate and safe way. The role will require you to lead and be responsible for efficient clinical governance processes, working closely with our service managers to ensure compliance and patient safety. This is an exciting time to join a growing, fast paced Company with the opportunity to provide your experience to a diverse range of healthcare services.
Job description
Job responsibilities
- Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks
- Work collaboratively with operational and clinical teams as a member of the senior management team
- Provide support to all clinical staff in tackling and resolving complex problems
- Working with the audit and compliance team, service managers, clinical managers & leads, support with investigations into serious incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy and learning cascaded and embedded
- Provide support to all clinical staff in tackling and resolving complex problems
- Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate appropriate where improvements need to be made.
- Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.
Job description
Job responsibilities
- Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks
- Work collaboratively with operational and clinical teams as a member of the senior management team
- Provide support to all clinical staff in tackling and resolving complex problems
- Working with the audit and compliance team, service managers, clinical managers & leads, support with investigations into serious incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy and learning cascaded and embedded
- Provide support to all clinical staff in tackling and resolving complex problems
- Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate appropriate where improvements need to be made.
- Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.
Person Specification
Experience
Essential
- Experience of working within clinical governance and compliance role in healthcare (ideally 3 years experience)
- Experience of developing and implementing effective governance
- procedures and policies
- Experience of coordinating risk management processes and risks reporting
- Experience and understanding of Information Governance (Data Protection)
- Demonstrated experience of developing and maintaining strong working relationships with senior managers.
- Proven track record of developing/implementing policies,
- procedures, and processes.
- Experience of successfully operating in a sensitive and confidential environment with diverse stakeholder input.
- Experience of drafting and presenting briefing papers for meetings,
- Significant experience of taking information from several sources in analysing and providing evidence to support governance,
- assurance and compliance and detailing robust recommendations to support improvement and development.
- Proven change management skills
- Knowledge and experience of serious incident investigations report writing and PSIRF
- Knowledge of dealing and responding to patient complaints
Qualifications
Essential
- An experienced (minimum 5 years) Nurse, Paramedic, Pharmacist or Allied Health Professional with current professional registration
- Educated to degree level or equivalent experience.
- Membership of Chartered Governance Institute (desirable)
- Evidence of leading and managing teams training to deliver work
- programmes and high performing teams
- Evidence of continuing professional development, with a particular focus on Clinical Governance, Compliance and Risk Management
Person Specification
Experience
Essential
- Experience of working within clinical governance and compliance role in healthcare (ideally 3 years experience)
- Experience of developing and implementing effective governance
- procedures and policies
- Experience of coordinating risk management processes and risks reporting
- Experience and understanding of Information Governance (Data Protection)
- Demonstrated experience of developing and maintaining strong working relationships with senior managers.
- Proven track record of developing/implementing policies,
- procedures, and processes.
- Experience of successfully operating in a sensitive and confidential environment with diverse stakeholder input.
- Experience of drafting and presenting briefing papers for meetings,
- Significant experience of taking information from several sources in analysing and providing evidence to support governance,
- assurance and compliance and detailing robust recommendations to support improvement and development.
- Proven change management skills
- Knowledge and experience of serious incident investigations report writing and PSIRF
- Knowledge of dealing and responding to patient complaints
Qualifications
Essential
- An experienced (minimum 5 years) Nurse, Paramedic, Pharmacist or Allied Health Professional with current professional registration
- Educated to degree level or equivalent experience.
- Membership of Chartered Governance Institute (desirable)
- Evidence of leading and managing teams training to deliver work
- programmes and high performing teams
- Evidence of continuing professional development, with a particular focus on Clinical Governance, Compliance and Risk Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
