Spire Healthcare Ltd

Quality and Governance Manager

Information:

This job is now closed

Job summary

Quality & Governance Manager | Spire Alexandra | Private Hospital | Full time, Permanent | Chatham, Kent. Spire Alexandra Hospital has an exciting opportunity for a Quality & Governance Manager to join their dedicated team.

Main duties of the job

Duties and responsibilities:

  • To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
  • To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
  • Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
  • To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
  • To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
  • To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.

About us

Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotlan

Details

Date posted

14 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

22193

Job locations

Impton Ln, Walderslade, Chatham ME5 9PG

Chatham

ME5 9PG


Job description

Job responsibilities

Duties and responsibilities:

  • To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
  • To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
  • Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
  • To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
  • To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
  • To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.
    • Who we're looking for
  • Registered with NMC or HCPC is desirable
  • Relevant clinical qualification desirable, however not essential if equivalent experience in quality improvement or clinical governance experience can be demonstrated.
  • Previous experience operating at senior level
  • Experience of undertaking clinical audits
  • Experience of undertaking Root Cause Analysis
  • Attended and obtained recent PSIRF training
  • Quality Improvement (QI) or Project Management qualification/training.
  • Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.
  • Good facilitation and interpersonal skills
  • Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail
    • Contract: Permanent Hours: Full-time Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 100 retailers
  • Free annual Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park
    • We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

    Job description

    Job responsibilities

    Duties and responsibilities:

  • To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
  • To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
  • Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
  • To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
  • To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
  • To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.
    • Who we're looking for
  • Registered with NMC or HCPC is desirable
  • Relevant clinical qualification desirable, however not essential if equivalent experience in quality improvement or clinical governance experience can be demonstrated.
  • Previous experience operating at senior level
  • Experience of undertaking clinical audits
  • Experience of undertaking Root Cause Analysis
  • Attended and obtained recent PSIRF training
  • Quality Improvement (QI) or Project Management qualification/training.
  • Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.
  • Good facilitation and interpersonal skills
  • Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail
    • Contract: Permanent Hours: Full-time Benefits: We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • 'Spire for you' reward platform - discount and cashback for over 100 retailers
  • Free annual Bupa wellness screening
  • Private medical insurance
  • Life assurance
  • Save an average of £50 per month with our free onsite car park
    • We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

    Person Specification

    Qualifications

    Essential

    • Please see below

    Experience

    Essential

    • Please see below
    Person Specification

    Qualifications

    Essential

    • Please see below

    Experience

    Essential

    • Please see below

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Additional information

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    UK Registration

    Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

    Employer details

    Employer name

    Spire Healthcare Ltd

    Address

    Impton Ln, Walderslade, Chatham ME5 9PG

    Chatham

    ME5 9PG


    Employer's website

    https://www.spirehealthcare.com/ (Opens in a new tab)

    Employer details

    Employer name

    Spire Healthcare Ltd

    Address

    Impton Ln, Walderslade, Chatham ME5 9PG

    Chatham

    ME5 9PG


    Employer's website

    https://www.spirehealthcare.com/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Senior Resourcing Partner

    Charlotte

    Charlotte.oliver@spirehealthcare.com

    07803628428

    Details

    Date posted

    14 March 2025

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    22193

    Job locations

    Impton Ln, Walderslade, Chatham ME5 9PG

    Chatham

    ME5 9PG


    Supporting documents

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