Job summary
NHS Co-ordinator | Administration | Spire Parkway Hospital | Private Hospital | Full Time | Solihull, Birmingham
Spire Parkway Hospital are looking for an experienced NHS Co-ordinator to join the administration department on a full time basis. The post holder will be required to work collaboratively with the Capacity Managers to analyse clinic provision and capacity and proactively identify areas for improvement.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers. Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, womens health and cancer care. We have 51 bedrooms and five operating theatres.
Main duties of the job
Duties & Responsibilities:
- Develop and maintain effective communication with a multi-disciplinary team, demonstrating interpersonal skills when dealing with all staff across Spire, using persuasion, tact and reassurance where necessary.
- Develop effective working practices with the Capacity Managers to communicate clinic analysis and promote collaborate working to maximise clinic capacity, identifying any areas of inefficiency.
- Engage and demonstrate good working relationships with individuals and teams to influence and motivate them to work with the service to achieve necessary performance targets.
- Maintain confidentiality and discretion and comply with the terms of the GDPR and local Spire policies.
- Assist with investigating complaints, in line with Spire policies.
- Responsible for actively monitoring RTT targets, flagging any potential breaches which may impact on patient care in a timely manner.
- Contributes to the implementation and development of office systems, control processes and risk management arrangements to ensure effective delivery of service.
- Identify and propose changes to support best working practice and update department operating procedures and policies.
- Responsible for the maintenance of and continued accurate updating of both national and local databases including SAP and other patient data systems.
- Takes formal departmental minutes of meetings when required.
About us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We're committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards.
Details
Date posted
10 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
24463
Job locations
1 Damson Pkwy, Solihull B91 2PP
Solihull
B91 2PP
Employer details
Employer name
Spire Healthcare Ltd
Address
1 Damson Pkwy, Solihull B91 2PP
Solihull
B91 2PP
Employer's website
https://www.spirehealthcare.com/ (Opens in a new tab)
Employer contact details
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