Patient Experience Lead
Spire Healthcare Ltd
This job is now closed
Job summary
Patient Experience Lead | Bristol | Full Time | Competitive salary plus fantastic benefits | Free Parking Spire Bristol Hospital is looking for a Patient Experience Lead to join their team on a permanent, full time basis.
Main duties of the job
Duties and Responsibilities:
- To lead and drive improvements to the patient experience utilising all information available within Spire. Monitor any changes made and ensure initiatives are trialled, reviewed and embedded.
- The post holder must demonstrate excellent communication and interpersonal skills with ability to influence change. Must also be able to interrogate data and turn into meaningful actions to deliver positive change.
- The post holder isresponsible for ensuring that there is a focus on the delivery of person centre approach to the resolution of concerns and enquiries from patients and carers, promoting patient involvement and using all patient and carer/ family feedback to improve practice, processes and experience.
- The post holder needs to be proactive in dealing with issues without instruction as appropriate, be a self-starter and be able to chair and inspire the Patient Experience Group (PEG).
About us
Spire Bristol Hospital is the largest private hospital in the South West, offering fast access to a broad range of treatments and services including complex surgery and a Children and Young People's Service. Our high-quality accommodation and aftercare means we're committed to looking after you and your health.
Date posted
18 March 2024
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
18381
Job locations
The Glen, Redland Hill, Redland, Bristol BS6 6UT
Bristol
BS6 6UT
Employer details
Employer name
Spire Healthcare Ltd
Address
The Glen, Redland Hill, Redland, Bristol BS6 6UT
Bristol
BS6 6UT
Employer's website
https://www.spirehealthcare.com/ (Opens in a new tab)