Patient Advisor - Prescription Clerk. St. Helens Medical Centre
One Wight Health Ltd
The closing date is 08 August 2022
Job summary
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Main duties of the job
Deal with telephone enquiries and face to face, received from patients, secondary care and other external agencies and responding to these by directing them to the appropriate member of the primary healthcare team.
To be responsible for undertaking a wide range of patient service and administrative duties which link in and support the multidisciplinary team.
Duties can include but are not limited to, greeting and guiding patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required.
To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
To be familiar with and abide by the principles and core values that underpins the NHS.
About us
St. Helens Medical Centre is situated in the small village of St Helens on the Isle of Wight.
The practice hosts a dedicated team of multi disciplinary roles and is an active member of the North East Primary Care Network (PCN).
Date posted
26 July 2022
Pay scheme
Other
Salary
£9.50 to £10.30 an hour 35 hours per week
Contract
Permanent
Working pattern
Full-time
Reference number
E0049-PaAdv-SH-0722
Job locations
St. Helens Medical Centre
Upper Green Road
St. Helens
Ryde
Isle Of Wight
PO33 1UG
Employer details
Employer name
One Wight Health Ltd
Address
St. Helens Medical Centre
Upper Green Road
St. Helens
Ryde
Isle Of Wight
PO33 1UG
