Job summary
We are looking to recruit to the post of social prescribing link worker, to work within our primary care network multi-disciplinary healthcare team, providing 1:1 personalised support to people who are referred to them by team members and local agencies.
This is a varied and interesting role in a developing area and would suit someone who likes new challenges and a diverse working environment, involving a number of stakeholders.
This post empowers people to take control of their health and wellbeing by giving time to focus on what matters to me. The social prescribing link worker will build trusting relationships with people, create a shared personalised care and support plan and connect them to local, diverse and culturally appropriate community groups, VCSE organisations and services. They will also work with a diverse range of partners to provide support to community groups and VCSE organisations involved in social prescribing.
This role helps people to work on their wider health and wellbeing, specifically addressing health access and outcomes and wider determinants of their health, such as debt, poor housing and physical inactivity, as well as other lifestyle issues and low-level mental health concerns by increasing peoples active involvement with their local communities.
Main duties of the job
- Knowledge of the personalised care approach and providing personalised support
- Meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Support community groups and VCSE organisations to receive referrals
- Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
About us
The Coventry and Rugby GP Alliance is a private company limited by shares, wholly owned by local Coventry and Rugby GP practices. As a GP led organisation, we represent 50 GP practice shareholders and cover nearly 420,000 patients.
We describe our work in terms of Supporting, Innovating, Developing and Educating - we are on the S.I.D.E. of general practice and we have developed our Operational Plans to describe what we are going to do over this year to ensure that we continue to high quality, accessible and responsive services for both practices and patients.
We have identified key areas that we will focus on to build upon and improve our existing services.
These are our Strategic Priorities:
- Clinical Service Improvement & Delivery
- Clinical Innovation
- Primary Care Development Practice and Network Support
- Training and Education
- Integrated Care
- Good Governance
Job description
Job responsibilities
- Knowledge of the personalized care approach and providing personalized support
- Work alongside individuals to identify goals and formulate simple care plans to support their wellbeing.
- Meet people on a one-to-one basis, making home visits where appropriate within organizations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgmental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Work with the person, their families and carers and consider how they can all be supported through social prescribing.
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
- Work with individuals to co-produce a simple personalized support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Where appropriate, physically introduce people to culturally appropriate community groups, activities, and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
- Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
- Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
- Provide teams within the PCN with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback.
- Organize and prioritize workload
- Support community groups and VCSE organizations to receive referrals
- Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
Data capture: The post holder is responsible for maintaining accurate records
Job description
Job responsibilities
- Knowledge of the personalized care approach and providing personalized support
- Work alongside individuals to identify goals and formulate simple care plans to support their wellbeing.
- Meet people on a one-to-one basis, making home visits where appropriate within organizations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgmental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Work with the person, their families and carers and consider how they can all be supported through social prescribing.
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
- Work with individuals to co-produce a simple personalized support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Where appropriate, physically introduce people to culturally appropriate community groups, activities, and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
- Build relationships with key staff within the PCN, attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
- Be proactive and work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
- Provide teams within the PCN with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals and seek regular feedback.
- Organize and prioritize workload
- Support community groups and VCSE organizations to receive referrals
- Work collectively with all local partners to ensure community groups are strong and sustainable, identifying gaps in provision of services in the community.
Data capture: The post holder is responsible for maintaining accurate records
Person Specification
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement, supporting vulnerable groups; (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of managing a caseload of individuals
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Experience of completing holistic person-centred care planning assessments
- Experience of reflective practise and understanding its important
- Experienced and confident in the delivery of lifestyle change interventions
Desirable
- Local knowledge of VCSE and community services in the locality
Other Requirement
Essential
- Flexibility to work outside of core office hours if required.
- Full license holder with access to transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Clear vision of role and commitment to working in Primary Care
Qualifications
Essential
- Applicants educated to a minimum NVQ level 3 in a relevant subject area or similar level or equivalent qualification.
- Demonstrable commitment to professional and personal development
Desirable
- Level 6 qualification, degree or equivalent
- Training in motivational coaching and interviewing or equivalent
Person Specification
Experience
Essential
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement, supporting vulnerable groups; (including unpaid work)
- Experience of supporting people, their families and carers in a related role (including unpaid work)
- Experience of managing a caseload of individuals
- Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups
- Experience of data collection and using tools to measure the impact of services
- Experience of partnership/collaborative working and of building relationships across a variety of organisations
- Experience of completing holistic person-centred care planning assessments
- Experience of reflective practise and understanding its important
- Experienced and confident in the delivery of lifestyle change interventions
Desirable
- Local knowledge of VCSE and community services in the locality
Other Requirement
Essential
- Flexibility to work outside of core office hours if required.
- Full license holder with access to transport and ability to travel across the locality on a regular basis, including to visit people in their own homes
- Clear vision of role and commitment to working in Primary Care
Qualifications
Essential
- Applicants educated to a minimum NVQ level 3 in a relevant subject area or similar level or equivalent qualification.
- Demonstrable commitment to professional and personal development
Desirable
- Level 6 qualification, degree or equivalent
- Training in motivational coaching and interviewing or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
